Important information

Update to Virgin Australia's Privacy Policy


Our Promise

  • We will always show you the best available seats to choose from.
  • We reserve our best seats for our most loyal and valuable guests.
  • We will do our best to honour your seat selection but if we do require you to move once you are checked in, we will contact you to advise you of your new seat.

Getting the best seat

We will always show you the best available seats and if you choose your seat when you book, you will have the most amount of choice available - and yes, we do reserve seats for our most loyal guests and those with special needs.


Sometimes we have to change our aircraft after you have selected your seat

When this is the case, you will be re-seated in your applicable zone or seat you in the same seat, however, we cannot always guarantee this. Our Customer Services teams will strive to seat you in the next best available seat.

More choice at every stage, from booking to departure. 

To make flights as comfortable as possible, we offer eligible guests the opportunity to select a preferred seat before boarding.

Advance seat selection can be made at time of booking online or via our Guest Contact Centre; after a booking has been made via Manage Booking or our Guest Contact Centre; or at the time of check in.

To preview and pick your favourite seat, see our seatmaps.


You and your children will always be seated together

At time of booking we will show you all the available seats to choose from, including within preferred zones if you are a Status member of our Velocity program. 

  • If you are travelling in a booking of 3 or more we will assign you the best seats from those remaining 48 hours before your flight time.
  • Selecting seats during check-in, which is available 48 hours prior to departure.

If you can't all be seated together, we’ll ensure each child (under 12) is seated with an adult from your group.

Note: Unfortunately we are unable to offer the above for guests who have purchased tickets in seperate bookings. For the best seats that suit the whole family, ensure you select your seats either via Manage Your Booking prior to your flight or during Check-in. 


To facilitate the comfort of your infant, bassinets are available onboard all our international long haul flights. This is subject to availability. Bassinets are only available on domestic flights operated by A330 aircraft – subject to availability. Our bassinets are designed for infants only, and size and weight restrictions, as recorded in the tables below, apply.

Bassinets are limited, so please request a bassinet for your infant at the time of booking. Pre-allocation of bassinets is on a first come, first served basis. Please contact our Guest Contact Centre to organise this facility.

Groups of more than 9 people

When you book, our Groups department will seat you together in the best available seats remaining. As you can appreciate we cannot move other guests who have pre-reserved their seats so book early to ensure we can allocate seats for the whole group together. If you have a Silver, Gold or Platinum Velocity member in the group, up to nine companions can join them in the preferred zone. 

242x118-vff-logoAs you progress through our Velocity tiers, you will have access to more seating options to choose from at time of booking

We have created Platinum, Gold and Silver preferred zones in all our aircraft enabling our frequent flyers to choose the best seats whilst also ensuring all of our Velocity members are offered choice.

For our members we have key timings below to assist you to always get the best seats.

  • Time of booking – we reserve specific zones that are only available for selection for members within the relevant Velocity tiers.
  • 48hrs to departure – we release most of the unused seats in the preferred zones for others members and guests.
  • 12hrs to departure - we release all unused seats in the preferred zones and, where we can, endeavour to provide a spare seat beside our Platinum Velocity members*.

*Subject to operational requirements & not available on all aircraft types in the fleet.


Economy X offers a more premium experience at the airport and onboard, within the affordability of our Economy class. Enjoy more choice when it comes to travelling with Economy X available on all domestic and international flights. 

Enhance your travel experience with: 

60x100-econx-seatExtra legroom

Enjoy up to 40% more legroom in the front of the Economy cabin or in the over-wing exit rows. View the seat maps to see locations per aircraft.

60x100-econx-bagPreferred overhead lockers

Relax knowing your carry-on baggage is easily accessible with preferred overhead lockers enabling quick access for boarding and departure.

100x100-econx-screenPriority Screening

Breeze through the airport with access to priority screening lanes enabling you to reach the gate with ease.
Where available. Domestic only.

100x100-econx-boardPriority Boarding

With access to our Priority Boarding queues you can board at any time to settle in sooner and get ready to enjoy your flight with our award winning crew. 
Where available.




International Extras

100x100-econx-checkinPriority Check-in and Boarding

As an Economy X guest on International Short Haul flights, you will have access to Priority Check-in and Boarding to ensure your airport experience is as relaxed and smooth as your flight. Look for the Priority or Premium Economy check in counters when you arrive.

For International Long Haul flights, look for the Premium Check-in and Premium boarding counters to receive the same express service. 
Where available.

60x100-econx-mealGuaranteed first meal choice

International Long Haul flights only
With a choice of 3 dishes including local and international cuisines we’ll ensure you have your preferred option. 

100x100-econx-headphoneNoise-cancelling headphones

International Long Haul flights only
Once on board enjoy premium noise cancelling
headphones to enjoy the Virgin Australia
in-flight entertainment



Economy X Pricing*

Prices are based off the example routes shown in the table. Pricing for particular routes can be seen on the "Seating" page when booking online.


Example Routes

Price in AUD (per person, one way)

Domestic (within Australia)
Sydney to Melbourne
Melbourne to Gold Coast
Perth to Melbourne
Brisbane to Perth
Trans Tasman
Brisbane to Wellington $59
International Short Haul
Sydney to Fiji (Nadi)
Brisbane to Denpasar (Bali)
International Long Haul
Melbourne to Hong Kong
Sydney to Los Angeles

How to Book

At time of booking

Online: Select an Economy X seat on the Seating page, during the booking process online.
By Phone: Request an Economy X seat when you make a new booking through our Guest Contact Centre.

After booking

Online: Add Economy X to your booking via our Manage Booking service.
By Phone: Call our Guest Contact Centre and request to add Economy X to your existing booking

During check-in Economy X seats will remain available for purchase via our online check in or at the airport via our check-in counters or kiosks.


Terms and Conditions

* Economy X seats are limited and may be sold out at time of booking or at any time prior to your travel date. The applicable Economy X fee will be the fee published at the time you purchase Economy X and is subject to change.  Fees are per person, one way and per sector. Fees are in the applicable booking currency, being the country of origin specified in your booking or purchase. Economy X fees are non-refundable, except where you are entitled to a refund of the Economy X fee or of your fare under the Australian Consumer Law.. See the Economy X Terms and Conditions for more information on refunds. Not all product benefits are available at all airports. Where some of the product features are not available or utilised by you, you are not entitled to a refund unless otherwise specified in the Economy X terms and conditions. Some Economy X seats are located in Exit Rows and guests must accept the Exit Row Safety Conditions to sit in these rows. If you change your mind and no longer wish to sit in these rows, you may move to an alternate Economy X seat for no additional fee. If however no other Economy X seats are available, you will be assigned a standard Economy seat and entitled to a refund of the Economy X fee. Please let us know as soon as possible if you do not longer meet the Exit Row Safety Conditions. If at the time of travel you no longer meet the Exit Row Safety Conditions you will be offered an alternate Economy X seat or you will be assigned a standard Economy seat and entitled to a refund of the Economy X fee. Economy X is only available on flights operated by Virgin Australia and Virgin Australia International. See here for full Economy X Terms and Conditions.