Take your business client’s rewards to new heights
Virgin Australia Business Flyer is here to help you deliver even more value to the small-to-medium business travel market. When your clients sign up to the program for free, they will receive member-exclusive discounts of up to 6%4 off eligible Virgin Australia flights and earn Velocity Points for their business1 while their travellers earn Points and Status Credits towards their individual Velocity Frequent Flyer accounts.2
The rewards don’t end there. Members can access discounted Lounge membership6 and earn Points on the ground through our network of 40+ Partners and offers.
Benefits for travel agents
The more you spend, the faster you'll be rewarded
Tier 1
$0 - $9,999 annual spend
Earn 1 Point per $1 spent1
Save up to 6%3 on already low fares
Receive two Velocity Pilot Gold memberships when you spend $2000 within the first 3 months7
Access $379 discounted annual Lounge memberships4
Tier 2
$10,000 - $49,999 annual spend
Earn 1.5 points per $1 spent1
Save up to 6%3 on already low fares
Receive one complimentary Gold memberships for 12 months8
Unlock additional benefits when you reach Tier 2
Tier 3
Over $50,000 annual spend
Earn 2 points per $1 spent1
Save up to 6%3 on already low fares
Receive two complimentary Gold memberships for 12 months8
Unlock additional benefits when you reach Tier 3
How to apply on behalf of your client
If you’re unsure if your client already has an active Virgin Australia Business Flyer account, please send us an email at businessflyer@virginaustralia.com with their company name and ABN/CAN.
Fare information
Once your client is an approved member of the Virgin Australia Business Flyer program, you will be sent an email requesting your pricing and ticketing PCC, IATA and applicable GDS. This information is necessary for us to ensure you can access the “Fare Advantage” discount for your client now that they are a member of the program4.
The “Fare Advantage” Discount is only available to agents who book on behalf of registered Virgin Australia Business Flyer members. Once you’ve been given access to the “Fare Advantage” discount, it is your responsibility to ensure you are only offering these prices to existing members of the program.
Account code ACC99 should be used when pricing all Virgin Australia marketed services. This ensures the correct discount is applied and accurate reporting and should be used regardless of whether that booking fare is eligible for the “Fare Advantage” discount. Fare rules can be found in your GDS.
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Virgin Australia Fare Advantage Discounts
Cabin Fare Brand Discount on published fares4 Business Business 6% Economy Flex 4% Choice 0% Lite 0% -
GDS Pricing Commands
GDS Pricing Commands Fare display with account code Pricing fare advantage fares with account code Sabre FQBNESYD15OCT‡AC*ACC99-VA WPBR{fare brand modifier}¥IACC99 Amadeus FQDSYDBNE/15SEP/AVA/R,U*ACC99 FXP/R,U*ACC99/FF-{fare brand modifier} Galileo FDSYDBNE12JUN/VA-PRI-:ACC99 FQ-:ACC99/*:BF{fare brand modifier} When testing please book and price within the Sale and Travel dates -
Fare Brand Modifiers
Fare Brand Modifiers Fare Brand Choice Flex Business Sabre & Amadeus CH FL BU Travelport & Galileo 02 03 04 -
Fare Rules
Ticket designator AC Account code/Corporate ID ACC99. This must be included on every ticket. Failure to do so will result in the issuance of an Agency Debit Memo (ADM). Fare basis ACs per public fares, refer to GDS OSI Entry The clients ABN or NZBN must be added as an OSI in each booking. Failure to include ABN or NZBN as OSI on the booking will result in the issuance of an ADM by the airline’s revenue accounts department to retrieve the difference between the applicable published fare and the fare advantage fare. Flight Application Refer to GDS. Seasons As per public fares, refer to GDS. Reservations and ticketing Refer to GDS for ticketing time limit. Tickets must be issued on VA ticket stock (VA 795). Tickets must be issued by electronic ticketing. Availability of point-of-sale discount is limited. They do not apply to all booking classes, flight or days, even within a specified offer period, unless otherwise specified. Important notes The Virgin Australia Business Flyer account code/ID must be used when pricing the fares to ensure the correct discount and fare basis is applied which will then ensure that the relevant fare conditions are also applied. When booking non-discounted fare classes, the same tour code and OSI details must be added at time of ticketing for reporting purposes. Re-issue/exchange process All Virgin Australia tickets issued for a Virgin Australia Business Flyer client must show ticket designator (/AC) to qualify for appropriate discount. Important notice: a Virgin Australia Business Flyer fare cannot be reissued/ exchanged onto any other fare with different tour code and/or ticket designator or any other Virgin Australia private fare. Virgin Australia Business Flyer fare can be reissued/exchanged onto a public fare, subject to the conditions of the ticketed fare. Minimum stay Nil. Maximum stay Refer to GDS. Stopovers and transfers Refer to GDS. Construction and combinations Refer to GDS. Taxes and surcharges Taxes/surcharges/fees apply – must be collected prior to tickets being issued. Additional taxes may be payable direct at certain airports. Endorsement The original and the reissued ticket must be annotated - restrictions apply/non-end and penalties apply, in the endorsement box. Child discounts Not permitted. Unaccompanied minors Not permitted Routings Refer to GDS for applicable route map. Penalties Changes: as per fare rules. Local reissue/service fees may apply.
Cancellations: as per fare rules.
Name changes: refer to fare rules/GDS.Forms of payment Cash or credit card. General Subject to change or cancellation without notice.
Note: this fare should auto quote in the GDS. If the fare does not auto quote, please refer to the GDS to ensure the itinerary adheres to the fare rules.
Tracking information
Once your client has joined the Virgin Australia Business Flyer program, they can start tracking their flights. To ensure your customer’s flights track towards the program, you must ensure the applicable OSI is added to every booking. The ABN entered must match the one the customer used to register for the Virgin Australia Business Flyer program.
As a reminder, the account code ACC99 must be included on every ticket to ensure accurate reporting and tracking and should be used regardless of whether that booking fare is eligible for the “Fare Advantage” discount. Failure to do this will result in issuance of agency debit memo (ADM).
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How to add the OSI to your Virgin Australia Business Flyer bookings
Please refer to the email that Business Flyer has sent you confirming that you have been nominated as the preferred booking method. This email will contain the ABN we have registered on behalf of your customer with Virgin Australia Business Flyer.
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ABN entry format
GDS ABN entry format Amadeus OS VA VACC/insert company’s ABN Galileo SI.VA*VACC/insert company’s ABN Sabre 3OSI VA VACC/insert company’s ABN
Has your client changed how they book travel?
By completing the maintenance form, we update the clients account details with the correct travel manager information, ensuring that we have the correct account details, to be able to maintain the customers access to the benefits of the Virgin Australia Business Flyer program.
Please ask your client to complete a maintenance form.