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Complaints and Compliments Form

The form below can be used to send us feedback. Please assist us in processing your enquiry by selecting the most appropriate category from the drop-down box. Before lodging your feedback, please refer to our Customer Service Plan & Compensation and Assistance Policy

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Step 3 : Bank Details

If your journey was disrupted and you incurred additional expenses because of this, you may qualify to make a claim. To save time, please provide us with receipts for review (that can be uploaded at the bottom of this form) along with your bank account details.







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**Please ensure you provide accurate banking information as incorrect details may result in a delayed payment or payment made to another bank account that cannot be recovered.

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