Travel credits

Valid for use on flights operated by Virgin Australia and its partner airlines. Valid for Economy and Business class fares in all fare classes.

Valid for booking until the expiry date of each credit. Expiry dates can be viewed by logging in to your Travel Bank.

Can be used for any passenger/s (not limited to the passengers on the original booking).

Travel credits can be used over multiple bookings, and any residual amount remains valid for use until the credit expiry date.

Can be used to purchase Economy X, additional checked baggage, carbon offset fees, or used as payment for an unaccompanied minor or pet travel bookings.

Changes and cancellations may be permitted as per fare rules.

Valid for use on flights operated by Virgin Australia and flights booked through Virgin Australia and operated by its partner airlines (flights with a VA flight number). Valid for Economy and Business class fares in all fare classes.

For travel agent bookings, the validity period of a travel credit will depend on a number of different factors, including whether you booked a domestic or international booking and how you want to use your credit. Please contact your travel agent for further information.

Can only be used for passenger/s named on the original booking. The value of each ticket within a booking is attached to each of the passenger/s on the booking. For example, if a booking is valued at $200 for two passengers, with each passenger’s ticket valued at $100, each passenger can access $100 of credit (one passenger cannot access the full $200).

Travel credits held by travel agents cannot be used to purchase ancillary products and services.

Changes and cancellations may be permitted as per fare rules.