Refund request Form – ARC | BSP Agents (where BSP has been withdrawn)
For BSP markets where BSP has been withdrawn and US agents where ARC ticketing rights have not been reinstated, please submit your refund request using our online refund request form. Please complete the details requested in the form and we will be in touch with further information shortly.
For those markets where BSP has not been withdrawn, please process refund via GDS and BSP/ARC system.
Flyers & collateral
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Miscellaneous collateral
- Economy X flyer (PDF)
- Film Industry Baggage flyer (PDF)
- Music Industry Baggage flyer (PDF)
- Sports Industry Baggage flyer (PDF)
- UpgradeMe Premium Bid flyer (PDF)
- Velocity flyer (PDF)
- Virgin Australia Agency Support flyer (PDF)
- Virgin Australia and Air Canada flyer (PDF)
- Virgin Australia and Air New Zealand FAQs (PDF)
- Virgin Australia and Air New Zealand flyer (PDF)
- Virgin Australia and Singapore Airlines flyer (PDF)
- Virgin Australia and United Airlines flyer (PDF)
- Virgin Australia Carry-on baggage flyer (PDF)
- Virgin Australia Doha flights FAQs (PDF)
- Virgin Australia Doha flights - Velocity Frequent Flyer information
- Virgin Australia Domestic Agents Guide flyer (PDF)
- Virgin Australia Fare Brands Inclusion flyer (PDF)
- Virgin Australia Fare Brands Inclusion Corporate flyer (PDF)
- Virgin Australia Fare Class Changes FAQs (PDF)
- Virgin Australia International Agents Guide flyer (PDF)
- Virgin Australia Masterclass series
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Group booking flyers