IMPORTANT INFORMATION

Update on Adelaide flights for 29/09/16 as of 22:30 AEST 28/09/16

Specials & Offers

Upgrade Options for Velocity Members

Virgin Australia’s upgrade request suite, UpgradeMe, is designed to give you a variety of opportunities to experience the comfort and style of our Premium Economy and Business Class cabins.

The UpgradeMe suite includes our innovative request system, UpgradeMe Premium Bid. Use UpgradeMe Premium Bid to make an offer, of an amount of your choosing, for the chance to upgrade to a higher cabin class.

UpgradeMe Premium Bid complements Velocity Frequent Flyer’s existing upgrades options, including upgrade using Points via UpgradeMe Points, and complimentary fare upgrades via UpgradeMe Platinum Member Offer.

How you can upgrade with Virgin Australia
 

Velocity Membership Upgrade Options~
UpgradeMe Points* UpgradeMe Platinum Member Offer*
Domestic Flight Upgrades at the Virgin Australia lounge* UpgradeMe Premium Bid
Platinum

Yes

Platinum Members - Request to upgrade using Points across the entire Virgin Australia network.  

Yes

Platinum - each membership year you are entitled to four complimentary confirmed domestic upgrades, when you purchase a Flexi fare. 

Yes

Platinum Members - Request Domestic Flight Upgrades at the Virgin Australia lounge before your flights.

Yes

Platinum Members - Make an offer through UpgradeMe Premium Bid for the chance to upgrade.

Gold

Yes

Gold Members - Request to upgrade using Points across the Virgin Australia network.

No

Yes

Gold Members - Request Domestic Flight Upgrades at the Virgin Australia lounge before your flight.

Yes

Gold Members - Make an offer through UpgradeMe Premium Bid for the chance to upgrade. 

Silver

Yes

Silver Members - Request to upgrade using Points on Virgin Australia domestic and international short haul flights.

No

Yes

Silver Lounge members can request Domestic Flight Upgrades at the Virgin Australia lounge before flights.

Yes

Silver Members - Make an offer through UpgradeMe Premium Bid for the chance to upgrade. 

Red

Yes

Red Members - Request to upgrade using Points on Virgin Australia domestic and international short haul flights.
 

No

Yes

Red Lounge members can request Domestic Flight Upgrades at the Virgin Australia lounge before flights.

Yes

Red Members - Make an offer through UpgradeMe Premium Bid for the chance to upgrade.
 

Non-member No
 
No
 
No
 

Yes

Non-members can make an offer through UpgradeMe Premium Bid.

 

~Only available on flights marketed and operated by Virgin Australia, and issued on Virgin Australia ticket stock featuring a ticket number beginning with “795.” Note: Velocity members earn Points and Status Credits based on fare class originally purchased rather than the upgraded class of travel.

*All confirmed Points and complimentary upgrades are subject to availability at time of request and the Velocity terms and conditions.

Find out more about how you can upgrade your next Virgin Australia flight.

View Velocity-specific UpgradeMe Frequently Asked Questions.