Cabin crew jobs

To be eligible to apply, you’ll need to be an Australian or New Zealand citizen or hold Australian permanent residency at the time of submitting your application. For further details regarding working rights in Australia we recommend you see the Australian Government’s Department of Immigration and Citizenship website.

You can apply for a Cabin Crew position online at our Virgin Australia Careers website. You will need to create a user profile and complete an application form, as well as upload your resume for the Recruitment Team to review.

Cabin Crew operate from a number of different bases around Australia (i.e.. Adelaide, Brisbane, Melbourne, Perth). While you might be willing to relocate in order to join our team, you should only apply for one base. Applications for multiple bases are not accepted and can mean that each application is withdrawn due to being ineligible.

While you might be enthusiastic to join Virgin Australia as either Cabin Crew or Guest Services, you should only apply for one of these roles, not both. Unfortunately, we cannot accept your applications if you apply for both – in this case, your applications will be withdrawn. As part of our selection process, we consider level of motivation for the role you’re applying for, so make sure you think carefully about which role you think you’re most excited by and allow us to see your enthusiasm for that role through the application process.

If we are not currently recruiting for your preferred base, then hold off applying until you see that we are hiring again for that port. You can be one of the first to know about opportunities to join the team by subscribing to our Job Mail service or regularly visiting the Virgin Australia careers website. As applications cannot be transferred to between bases, we encourage you to apply only for your preferred location. 

You must be at least 18 years of age at the time of application to apply for a Cabin Crew role.

Safety regulations require that you must be able to reach a height of 180cm while standing on flat feet. This will be assessed at the Medical Assessment. If you cannot meet this requirement you will not be eligible for the role.

We recommend wearing appropriate business attire to the Recruitment Day.

You must attend a Recruitment Day in the port in which you have applied. The information given throughout the recruitment process will be specific to each port.

Once Recruitment Days are scheduled at the base you have applied for and your application has been short-listed will receive an invitation via email. This email will contain all the information you need to know about the Recruitment Day, including the location, date, time and what to bring. Please note that Recruitment Days are organised around the operational requirements of the business and can be scheduled several weeks or months apart.

If successful throughout the recruitment process, you will require the following certificates prior to commencing your training:

• Apply/Provide First Aid certificate from an Australian Registered Training Organisation with a minimum of 12 months' validity 
• CPR certificate from an Australian Registered Training Organisation with a minimum of 6 months validity 
• Responsible Service of Alcohol certificate from any Australian state with a minimum of 6 months validity
• Passport with a minimum of 18 months validity

You will not be required to bring these certificates to a Recruitment Day, however, before commencing your training you must ensure that you have obtained all certificates and a passport with the required validity. These will be checked on your first day of training. Failure to obtain these certificates and a passport may mean your position is withdrawn. 

The recruitment process length can vary depending on the business’s operational requirements. We do not recruit to specific numbers and hold Recruitment Days throughout the year. Therefore, if you are successful throughout the recruitment process and no training schools are available you will be placed in a talent pool for future training schools and will be invited to attend when one is available.

If your application is not shortlisted to attend a Recruitment Day, we ask that you wait 12 months before reapplying, so that there’s time for you to develop your skills and experience before being reconsidered.

If your application is not progressed after attending the Recruitment Day, we ask that you wait 12 months before reapplying, so that there’s time for you to develop your skills and experience before being reconsidered.

Due to the high volume of applications received online and the large number of candidates seen at the Recruitment Days we are unable to give individual feedback on your application. Candidates are encouraged to reflect on the minimum requirements and qualities that Virgin Australia look for in all our Cabin Crew that is outlined at the Recruitment Day.

For further information on an Aviation Security Identification Card (ASIC) eligibility, please view the information on the Australian Government’s Cyber and Infrastructure Security Centre’s website.

You will be required to reapply for an ASIC with Virgin Australia during your training. This cost is covered by Virgin Australia.

All Virgin Australia Cabin Crew are employed initially on a full-time contract.

You will be endorsed on the aircraft that operate from your chosen port. This can range from one to three different aircraft.

All Virgin Australia Cabin Crew are provided with full-time training. Cabin Crew training can run for between five and nine weeks depending on the aircraft endorsement that will be required for your role. You will receive more information prior to joining regarding the specific start times and days that you will be required to attend training. Training may run on weekends and public holidays. You will be required to make yourself available for early starts and late finishes.

The training is an intensive course and includes a combination of both theoretical and practical components. The course will cover the following:

• Practical safety and emergency procedures
• Dangerous goods
• Aviation first aid
• Fire safety
• Virgin Australia Style
• Grooming standards

Please note as part of the Cabin Crew training course, you will be required to swim approximately 20-50 metres unaided. You will also need to put on a life jacket while treading water. To successfully complete the training it is mandatory that you can safely complete these assessments in water.

Every six months you will be required to sit a theoretical exam and annually you will go through a refresher course. Other courses may be required from time to time to further enhance your skills onboard.

Yes. Your paid employment starts on the first day of training. Further information will be provided during the recruitment process on remuneration.

Virgin Australia Cabin Crew are employed under an Enterprise Bargaining Agreement (EBA). Further information on remuneration will be provided during the recruitment process.

No, relocation costs are at your own expense.