- Millions of Australians can now earn Velocity Points and use Pay with Points# at thousands of food and beverage venues nationwide.
- As the festive season approaches and cost-of-living pressures increase, the partnership with me&u turns every meal ordered through the me&u app at Participating Venues into a rewarding experience, helping to ease the financial strain.
Tuesday, 25 November 2025: A new partnership between Velocity Frequent Flyer and hospitality ordering platform me&u will allow millions of Australians to earn Velocity Points when dining out and use them to lower their bill across thousands of restaurants, cafés, pubs, and bars nationwide.
With an average of one Velocity member in every Australian household, the partnership with me&u comes at a time when cost-of-living pressures continue to weigh on consumer budgets, and as Australians ramp up their Christmas dining - typically the biggest eating-out period of the year.
With the silly season fast approaching, every meal could bring Velocity members closer to their next dream holiday.
How to earn Velocity Points and Pay with Points:
With every order placed through the me&u app at more than 3,000 Participating Venues, Velocity members are a step closer to their dream holiday. By linking their account, Velocity members will earn 100 bonus Points^ and earn 1 Velocity Point for every $5 spent on eligible orders*. Plus, Velocity members can also turn Points into direct savings on their meals with Velocity’s option to Pay with Points on eligible transactions#.
Velocity Frequent Flyer CEO Nick Rohrlach said the me&u partnership reflects Velocity’s commitment to delivering more meaningful rewards.
“We’re excited to partner with me&u, bringing even more value to our members and helping to turn their next meal into their dream holiday,” Mr Rohrlach said.
"We've seen a 40% increase in members earning Points through non-air partners. From shopping at Myer to dining out with me&u, we’re opening up more ways for our members to earn and use their Points, on the ground not just in the air.”
me&u CEO Kim Kim Teo said dining out should feel good, especially at a time when every dollar matters.
“By partnering with Velocity, we’re giving Australians a little more back every time they order me&u – whether that’s savings on their next meal or Points towards their next holiday. At me&u, we’re focused on creating meaningful value for both venues and guests, and this partnership lets us deliver those rewards at scale. And this is just the beginning; soon, venues will also be able to offer their own bonus Point promotions, giving guests even more reason to dine out. Together, we’re turning everyday dining into real benefits for millions of Australians and making great food even more rewarding.”
NEW Insights on Aussies dining habits:
New research from me&u has revealed more than half of Australian adults have used the me&u app in the past year, totalling over a million orders every week. In that same period, the humble chicken parmi was Australia’s most ordered menu item, with nearly 2.5 million orders. Aussies also washed down their meals with more than 2.5 million litres of beer, while Aperol Spritz, Espresso Martini, Tommy’s Margarita, and Long Island Iced Tea topped the nation’s cocktail list.
Make the most of your meals. Start earning Velocity Points or access Pay with Points today. For further information, visit www.meandu.app/partnerships/velocity/link.
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MEDIA CONTACTS
Virgin Australia Group Corporate Affairs: corporateaffairs@virginaustralia.com or 1800 142 467
Notes to Editor:
Find a Participating Venue by using the Venue Locator.
How to start earning Velocity Points with me&u
- Link your Velocity and me&u accounts via the me&u online linking form or through the me&u QR code at a Participating Venue to earn 100 bonus Velocity Points^*
- Order and pay through the me&u QR code at a Participating Venue*
- Once linked, earn 1 Velocity Point per $5 spent on every eligible order at Participating Venues*
How to use Pay with Points with me&u
- Open or download the Velocity App, tap Pay with Velocity Points and follow the steps to update your preferences and turn on notifications so you can be notified of eligible transactions. Lastly, link your eligible Visa credit or debit card.
- Looking to buy the next round on Velocity Points? Simply use your linked Visa debit (via Apple Pay or Google Pay) or Visa credit card to pay for your order using the me&u ordering platform at Participating Venues, just as you normally would.
- Soon after your purchase has been processed, you’ll receive a notification from the Velocity App if it’s an eligible transaction and your notifications are switched on. Tap the notifications are switched on. Tap the notification or visit the Velocity App and choose to Pay with Points.
If you Pay with Points, we’ll deduct the Velocity Points from your Velocity account. Your eligible transaction amount will then be credited back to your linked Visa debit or credit card, usually between 2 to 10 business days after you confirm to Pay with Points.
The option to Pay with Points on eligible transactions expires 7 days after the purchase is processed. Velocity Points used for Pay with Points transactions cannot be reversed or refunded once completed. Visa debit card is only available for select Pay with Points transactions. T&Cs apply.#
#Pay with Points at Participating me&u Venues
Pay with Points is available in Australia at participating partners for Velocity members who hold an eligible active Australian issued Visa credit or debit payment card. The payment card must be in the name of the Velocity member and must be successfully linked in the Velocity App to their Velocity account prior to using Pay with Points. The Velocity member must opt in to ‘Velocity exclusives, Pay with Points’ in their Velocity account and enable notifications in the Velocity App settings and on their device to receive Pay with Points notifications for eligible transactions. The Velocity member must confirm the relevant transaction via the Velocity App within 7 days from the time the transaction is processed (processing times may vary).
If the Velocity member uses Pay with Points, the relevant Velocity Points amount will be deducted from the member’s Velocity account and the cash value will be credited back to the linked payment card account (processing times may vary). Velocity will not reverse or refund any redeemed Velocity Points and, to the extent permitted by law, is not responsible for any errors in offers, delay or unavailability of Pay with Points. Velocity also reserves the right to de-link inactive payment cards.
Velocity will collect information about linked payment cards and all eligible transactions made with participating Velocity partners using the linked payment card, even if the Velocity member elects not to use Pay with Points for the eligible transaction. Velocity will handle this personal information in accordance with its Privacy Policy.
Spend limits, exclusions and T&Cs apply. For more information, refer to the FAQs, the Pay with Points T&Cs, and the relevant participating Velocity partner T&Cs.
*Earn Terms and Conditions
Velocity Frequent Flyer members earn 1 Velocity Point per $5 spent on Eligible Orders, after successfully linking their Velocity and Me&u account, when using the me&u ordering platform. Offer only available at Participating Venues in Australia. Velocity Terms and Conditions, spend limits and exclusions apply.
^Linking offer Terms and Conditions
From 12.00pm AEDT on 24 November 2025 (unless extended, varied or removed by me&u or Velocity), Velocity Frequent Flyer members will earn 100 bonus Velocity Points after successfully linking their Velocity account with their me&u account. Velocity Terms and Conditions and exclusions apply.
#Pay with Points with me&u – Terms and Conditions
Pay with Points is available for Velocity Frequent Flyer members (“Velocity Member”) who use an eligible linked Visa debit card through Apple Pay and Google Pay, or an eligible linked Visa credit card for eligible orders made using the me&u ordering platform at Participating Venues in Australia. Please note that the availability of me&u ordering is determined by each venue and may vary from time to time. A minimum spend of $5 and a maximum spend of $5,000 per transaction applies. Use of Pay with Points is subject to the Pay with Points T&Cs. The me&u Terms and Conditions apply to purchases through me&u.
Velocity Frequent Flyer
Virgin Australia’s award-winning loyalty program, Velocity Frequent Flyer, boast millions of members who can use their Points to redeem flights to over 600 destinations around the world through Virgin Australia and the airline’s extensive list of international partner carriers, including Virgin Atlantic, Qatar Airways, Singapore Airlines, United Airlines and more. The program is also partnered with Flybuys (Coles, Coles Express, Bunnings and more), Door Dash, DiDi and more, giving members more choice than ever before when earning and redeeming Points.
me&u
me&u is the world’s leading guest experience and digital ordering platform, allowing guests to simply scan a QR code at their table, browse a visual menu, order and pay from their phone without downloading an app. me&u is the merged company of Mr Yum and me&u (both founded 2019, merged in 2023) with over a million orders a week – 74% of 18-60 year olds in Australia have ordered on me&u in the past 12 months.
