Explore international fares with our partner airlines
The information below sets out the specific fare rules, inclusions, fees and surcharges for each fare type. These are in addition to your rights under the Australian Consumer Law.
Because no two trips are the same, we’re giving you options based on what you need. It's your flight, your way.
Are you a Velocity Frequent Flyer member with status? See your extra fare inclusions.
United States of America operated by United Airlines
| Choice | Flex | Business | |
|---|---|---|---|
| Cabin class | Economy | Economy | Business |
| Food onboard | Included | Included | Included |
| In-flight entertainment | Included | Included | Included |
| Carry-on baggage | 7kg total (2 pieces max.) |
7kg total (2 pieces max.) |
7kg total (2 pieces max.) |
| Checked baggage | 1 x 23kg | 1 x 23kg | 2 x 32kg |
| Choose your seat | Not included | Not included | Not included |
| Access to partner lounges2 | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Included |
| Priority check-in, boarding and baggage | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Not included |
2 For more information on eligibility to enter partner airline and third party lounges, please refer to International lounge access.
Asia, Europe and Middle East operated by Qatar Airways
| Choice | Flex | Business | |
|---|---|---|---|
| Cabin class | Economy | Economy | Business |
| Food onboard | Included | Included | Included |
| In-flight entertainment | Included | Included | Included |
| Carry-on baggage | 7kg total (1 pieces max.) |
7kg total (1 pieces max.) |
14kg total (2 pieces max.) |
| Checked baggage | 25kg total | 30kg total | 40kg total (32kg per bag max) |
| Choose your seat | Not included | Not included | Not included |
| Access to partner lounges2 | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Included |
| Priority check-in and boarding | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Included |
2 For more information on eligibility to enter partner airline and third party lounges, please refer to International lounge access.
Asia, Europe and Africa operated by Singapore Airlines
| Choice | Flex | Business | |
|---|---|---|---|
| Cabin class | Economy | Economy | Business |
| Food onboard | Included | Included | Included |
| In-flight entertainment | Included | Included | Included |
| Carry-on baggage | 7kg total (1 pieces max.) |
7kg total (1 pieces max.) |
14kg total (2 pieces max.) |
| Checked baggage | 25kg total | 30kg total | 40kg total (32kg per bag max) |
| Choose your seat | Not included | Not included | Not included |
| Access to partner lounges2 | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Included |
| Priority check-in, boarding and baggage | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Available to Virgin Australia Beyond, Velocity Platinum and Gold members | Included |
2 For more information on eligibility to enter partner airline and third party lounges, please refer to International lounge access.
The information below sets out change and cancellation rules that are applicable for all bookings including those made using Velocity Points + Pay.
When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
Some fare rules are different for bookings made using Velocity Points + Pay. These conditions are listed below.
Changing your flight
If you make changes to your upcoming flight, the below change fees may apply.
Change fees apply per person, per booking. The same change fees apply to Future Credit fares and bookings made with Velocity Points + Pay. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.
All Virgin Australia airfares are subject to change without notice. If you change your booking, your new fare may be more expensive than the original fare paid.
My flight was changed by Virgin Australia
| Choice |
Flex |
Business |
|
|---|---|---|---|
| Fare class | R, E, O, N, V, P, Q, T, I, S | Y, B, W, H, K, L | D, C, J |
| Flexibility with changing your flight | |||
| Prior to scheduled departure | $200 AUD fee plus fare difference |
$125 AUD fee plus fare difference |
$400 AUD fee plus fare difference |
| After scheduled flight departure | $200 AUD fee plus fare difference |
$125 AUD fee plus fare difference |
$400 AUD fee plus fare difference |
| No show | $500 AUD fee plus fare difference |
$500 AUD fee plus fare difference |
$800 AUD fee plus fare difference |
Name changes are not permitted
Once a booking has been made, you will not be permitted to change the name on your ticket.
Cancelling your flight
If you cancel your upcoming flight, the below cancellation fees may apply.
Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.
My flight was cancelled by Virgin Australia
When you make a booking, change or cancel your flight, the below fees and surcharges may apply.