International long haul

Explore international fares with our partner airlines

Fare options
Fares by destination
Changes
Cancellations
Additional fees and surcharges

Choice

Bring a checked bag for the ride.

Flex

Flexibility if plans change. Check your bag.

Business

Enjoy extra space, premium comforts and priority perks.

Where are you flying to?

We are lucky enough to codeshare with some of the best international airlines, bringing you closer to many destinations around the world.

Are you a Velocity Frequent Flyer member with status? See your extra fare inclusions.

The information below sets out the specific fare rules, inclusions, fees and surcharges for each fare type. These are in addition to your rights under the Australian Consumer Law.

Japan operated by All Nippon Effective from 11Jul23

	Choice	Flex	Business
Cabin class	Economy	Economy	Business
Food onboard	Included	Included	Included
In-flight entertainment	Included	Included	Included
Carry-on baggage	7kg total (2 pieces max.)	7kg total (2 pieces max.)	14kg total (2 pieces max.)
Checked baggage	1 x 23kg Maximum linear dimensions 140cm	1 x 23kg Maximum linear dimensions 140cm	2 x 32kg Maximum linear dimensions 140cm
Choose your seat	Not included	Not included	Not included
Access to the Virgin Australia and partner lounges²	Not included	Not included	Included
Priority check-in, boarding and baggage	Not included	Not included	Included

² ^{For more information on eligibility to enter partner airline and third party lounges, please refer to International lounge access.}

United States of America (operated by United Airlines)

	Choice	Flex	Business
Cabin class	Economy	Economy	Business
Food onboard	Included	Included	Included
In-flight entertainment	Included	Included	Included
Carry-on baggage	7kg total (2 pieces max.)	7kg total (2 pieces max.)	7kg total (2 pieces max.)
Checked baggage	1 x 23kg	1 x 23kg	2 x 32kg
Choose your seat	Not included	Not included	Not included
Access to partner lounges²	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Included
Priority check-in, boarding and baggage	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Included

² ^{For more information on eligibility to enter partner airline and third party lounges, please refer to International lounge access.}

Canada operated by Air Canada

	Choice	Flex	Business
Cabin class	Economy	Economy	Business
Food onboard	Included	Included	Included
In-flight entertainment	Included	Included	Included
Carry-on baggage	7kg total (2 pieces max.)	7kg total (2 pieces max.)	14kg total (2 pieces max.)
Checked baggage	1 x 23kg	1 x 23kg	2 x 32kg
Choose your seat	Not included	Not included	Not included
Access to partner lounges²	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Included
Priority check-in, boarding and baggage	Not included	Not included	Included

² ^{For more information on eligibility to enter partner airline and third party lounges, please refer to International lounge access.}

Asia, Africa, Europe and Middle East (operated by Qatar Airways)

	Choice	Flex	Business
Cabin class	Economy	Economy	Business
Food onboard	Included	Included	Included
In-flight entertainment	Included	Included	Included
Carry-on baggage	7kg total (1 pieces max.)	7kg total (1 pieces max.)	14kg total (2 pieces max.)
Checked baggage	25kg total	30kg total	40kg total (32kg per bag max)
Choose your seat	•Dependant on Fare Class purchased – check ticket or contact Guest Contact Centre to confirm •All other seating is free of charge at time of check-in.	•Dependant on Fare Class purchased – check ticket or contact Guest Contact Centre to confirm •All other seating is free of charge at time of check-in.	•Dependant on Fare Class purchased – check ticket or contact Guest Contact Centre to confirm •All other seating is free of charge at time of check-in.
Access to partner lounges²	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Included
Priority check-in and boarding	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Included

² For more information on eligibility to enter partner airline and third party lounges, please refer to International lounge access.

Asia, Europe and Africa (operated by Singapore Airlines)

	Choice	Flex	Business
Cabin class	Economy	Economy	Business
Food onboard	Included	Included	Included
In-flight entertainment	Included	Included	Included
Carry-on baggage	7kg total (1 pieces max.)	7kg total (1 pieces max.)	14kg total (2 pieces max.)
Checked baggage	25kg total	30kg total	40kg total (32kg per bag max)
Choose your seat	Not included	Not included	Not included
Access to partner lounges²	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Included
Priority check-in, boarding and baggage	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Available to Virgin Australia Beyond, Velocity Platinum and Gold members	Included

² For more information on eligibility to enter partner airline and third party lounges, please refer to International lounge access.

Looking for more?

Earn, redeem and enjoy extra perks as a Velocity member when you travel in an eligible fare class with Virgin Australia or one of our partner airlines.

Changing your flight

The information below sets out change rules that are applicable for all bookings including those made using Velocity Points + Pay.

When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking. Some fare rules are different for bookings made using Velocity Points + Pay. These conditions are listed below.

If you make changes to your upcoming flight, the below change fees may apply.

Change fees apply per person, per booking. The same change fees apply to Future Credit fares and bookings made with Velocity Points + Pay. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

All Virgin Australia airfares are subject to change without notice. If you change your booking, your new fare may be more expensive than the original fare paid.

My flight was changed by Virgin Australia

	Choice	Flex	Business
Fare class	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with changing your flight
Prior to scheduled departure	$200 AUD fee plus fare difference	$125 AUD fee plus fare difference	$400 AUD fee plus fare difference
After scheduled flight departure	$200 AUD fee plus fare difference	$125 AUD fee plus fare difference	$400 AUD fee plus fare difference
No show	$500 AUD fee plus fare difference	$500 AUD fee plus fare difference	$800 AUD fee plus fare difference

Name changes are not permitted

Once a booking has been made, you will not be permitted to change the name on your ticket.

Cancelling your flight

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

My flight was cancelled by Virgin Australia

Japan operated by All Nippon Effective from 11Jul23

	Choice	Flex	Business
Fare class	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with cancelling your flight
Receive a travel credit (direct bookings with Virgin Australia only)	$250 AUD fee	NO fee	NO fee
Refund to original form of payment	$250 AUD fee	NO fee	NO fee
The above fees and refund options apply for cancellations made prior to scheduled departure.

United States of America booked on or before 10 August 2022 (operated by United Airlines)

	Choice	Flex	Business
Fare class	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with cancelling your flight
Receive a travel credit (Direct only)	$200 AUD fee	$125 AUD fee	$400 AUD fee
Refund to original form of payment	$400 AUD fee	$200 AUD fee	$500 AUD fee
The above fees and refund options apply for cancellations made prior to scheduled departure.

United States of America booked on or after 11 August 2022 (operated by United Airlines)

	Choice	Flex	Business
Fare class	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with cancelling your flight
Receive a travel credit	$200 AUD fee	$125 AUD fee	$400 AUD fee
Refund to original form of payment	Loss of fare	Loss of fare	Loss of fare
The above fees and refund options apply for cancellations made prior to scheduled departure.

Canada operated by Air Canada booked on or after 4 May 2023

	Choice	Flex	Business
Fare class	S, I, T, Q, P, V, N, O, E	K, H, B, Y	D, C, J
Flexibility with cancelling your flight
Refund for travel credit (direct bookings with Virgin Australia only)	$200 AUD fee	$125 AUD fee	$400 AUD fee
Refund to original form of payment	Loss of Fare	$200 AUD fee	$500 AUD fee
The above fees and refund options apply for cancellations made prior to scheduled departure.

Europe, Middle East, Asia and Africa

	Choice	Flex	Business
Fare class	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with cancelling your flight
Receive a travel credit (direct bookings with Virgin Australia only)	$200 AUD fee	$125 AUD fee	$400 AUD fee
Refund to original form of payment	$400 AUD fee	$200 AUD fee	$500 AUD fee
The above fees and refund options apply for cancellations made prior to scheduled departure.

I booked with Velocity Points

	Choice	Flex	Business
Fare class	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with cancelling your flight
Receive a travel credit^{^}	$200 AUD fee	$125 AUD fee	$400 AUD fee
Refund to original form of payment⁺	$400 AUD fee	$200 AUD fee	$500 AUD fee
The above fees and refund options apply for cancellations made prior to scheduled departure. ^Travel credit permitted only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Credit amount excludes booking and credit/debit card fees. ⁺ For refund to original form of payment including a refund of Points redeemed to Velocity account. Credit and refund amount excludes booking and credit/debit card fees.

When you make a booking, change or cancel your flight, the below fees and surcharges may apply.

Guest Contact Centre fee - $40

Airport Service fee - $40

Velocity Membership Contact Centre fee - $40 or 5,200 Points (Points + Pay or Any Seat)

Card payment fee (payment surcharge)

Payment fees apply when paying for your flight via credit or debit card. View our payment fees breakdown here.

To maximise customer choice we offer the ability to avoid paying a card payment fee (payment surcharge) online by paying your booking in full using the POLi Direct Payment option, or call the Guest Contact Centre with a gift voucher.

Our fare types

Explore your fare inclusions and flexibility across our Domestic and International fares.

Baggage

Find information on your baggage allowance when travelling on the Virgin Australia network.

Cabin classes

Enjoy the value-for-money comfort of Economy Class or travel in supreme comfort along with personalised service in Business Class.