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A little reassurance when flying during this time

We all know COVID-19 is causing unprecedented change and uncertainty in our world, but at Virgin Australia, our guests have always been, and will always be our first priority.

We’re taking extra steps during this time to help protect you and your booking – we call it our passenger promise.


No change fees

Change your flight, fee-free for domestic and international travel. Travel dates and conditions apply.

Changes and cancellations must be made before your travel date. Fare difference may apply. T&Cs apply.

Change an existing booking

Future Flight Credits available

We’re pleased to advise that Future Flight credits are now available for use to book specific Virgin Australia products and services.

Use Future Flight Credits

Travel and entry requirements

Various restrictions are in place across Australia which may impact your interstate and international travel.

View requirements 

Safety and wellbeing

We’ve implemented new health and safety initiatives to keep you safe when travelling with us.

View health and safety

Virgin Money

Virgin Australia Velocity Flyer Card

Earn up to 100K bonus Velocity Points. 25K Points per month with $1.5K+ spend on Eligible Transactions in first 4 months from card approval. T&Cs, Eligibility & Credit Criteria Apply. New customers only. Offer ends 20/12/2021.

legs with purple background

 Upgrade your seat to Economy X

Treat yourself with Economy X from just $35 per seat.~ Includes up to 40% more legroom, preferred overhead lockers and priority boarding.

Cairns Ocean

Discover Australia with up to 30% off

Choose from thousands of hotels, apartments, holiday homes and more. Plus earn 3 points per $1 spent on your booking.**

Velocity Frequent Flyer join promotion


Not yet a Velocity member?

Unlike other frequent flyer programs, it's free to be a Velocity member. Join today and start earning Points on the things you do everyday.


Terms and conditions.

VA-X & Win: The Promotion commences at 12:01 am AEST on 1 September 2021 and ends at 11:59 pm AEDT on 31 December 2021 (Promotion Period). Entry is open to active Velocity members who reside in Australia aged 18 years and over who have had two (2) doses of Therapeutic Goods Administration (“TGA”)-approved COVID-19 vaccinations in Australia at the time of entry into this Competition. For more information, visit

Cover-More: ~Cover and related expenses will not exceed 12 months from the onset of the illness, condition or injury. *There is no COVID-19 related cover for travel: (1) to a country with 'do not travel' advice on, (2) on a multi-night cruise; and (3) where a government authority closure, quarantine or isolation order is imposed on cross area, border, region or territory travel. Additional limitations and exclusions apply, read the policy purchased for full details. Virgin Australia Airlines Pty Ltd (ABN 36 090 670 965, AR 279723) is an Authorised Representative of Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) who arranges the insurance on behalf of the insurer, Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Limits, sub-limits, conditions, exclusions and excesses apply to this insurance cover. Please read your policy for full terms and conditions prior to purchase. Any advice provided is general advice only. Please consider your own needs, financial situation and objectives and read the Combined FSG/PDS before deciding to buy this insurance. For details of other travel insurance options from our partner Cover-More Travel Insurance, please visit the Cover-More Travel Insurance Website. For information on the Target Market and Target Market Determination for the products, please visit our Travel Insurance Policies page. The standard Points earn rate is 3 Velocity Points per $1 of eligible spend on insurance bookings with Cover-More. Please allow 6-8 weeks after travel for Points to be credited. Only the first passenger on the booking is eligible to earn Points. Where more than one Velocity member is listed on the booking, the points will only go to the lead passenger. Points will not be allocated where the booking is cancelled. Velocity Members Terms and Conditions apply.

^Changes must be made before your travel date. Fare difference may apply. T&Cs apply.

**Save up to 30% at participating hotels booked at subject to availability. The percentage discount will be applied to the total cost of the participating hotel booking in the displayed price. Prices shown are per night based on twin share of the lowest price room type and include taxes and fees. See individual hotel deals for details. Deals may change or be discontinued without notice. Additional restrictions including minimum stay, blackout dates, available room types and advance purchase may apply. This offer cannot be used in conjunction with any other Expedia offer, is not redeemable for cash and is not transferable. Expedia Terms and Conditions apply.

Zip pay: Terms and conditions apply. See for full terms and conditions.