Unsolicited Phone Calls


Use of Electronic Devices

Use of Personal Electronic Devices (PED)

The use of Personal Electronic Devices and telecommunication devices onboard is allowed in certain circumstances. This information is to help you ensure you are using your device correctly onboard our aircraft.

Mobile Phones

Mobile phones can be used in certain areas and at certain times onboard the aircraft prior to departure and after landing.

Mobile phones can be used prior to departure and on arrival in the following areas/times:

  • When passengers are embarking/disembarking via an aerobridge
  • Onboard prior to the last aircraft doors closing
  • After landing when aircraft is taxiing to the terminal

Mobile phones cannot be used once the last aircraft door has been closed and they must remain off until the aircraft has landed. The cabin crew will advise when the devices must be switched off and when they can be switched on.

Flight Mode

The use of mobile phones or personal digital assistants (PDA’s) is allowed from when the seatbelt signed is extinguished after take off, until the fasten seat belt sign is illuminated for landing.

Flight mode must be selected on the device prior to the last door closing on departure. Selecting flight mode will disable the transmitting function on your device and will prevent the ability to make calls or send emails.

Mobile phones and PDAs without flight mode capability activated may NOT be used in-flight.

Personal Electronic Device (PED) Onboard Usage

The table below details the type of devices and the details for their use onboard:

Non Restricted Devices

PED TypeRestrictions for Use
  • Hearing aids
  • Medical implants
  • Electronic watches
  • GPS receivers
  • Video and still cameras
  • Calculators
  • Electric shavers
May be used at anytime onboard the aircraft.


Transmitting with Flight Mode

PED TypeRestrictions for Use
  • Mobile phones with flight mode capability
  • Laptop or personal computers
  • Electronic games
  • Music devices (AM/FM receivers, CD players, Mini Disc, MP3 players, iPods and Walkmans)
  • Tablet computers and eBooks (iPad, Samsung Galaxy Tablet, Amazon Kindle, etc)
  • One-way pagers
  • Wi-Fi accessible devices: computers, PDAs
  • Bluetooth accessible devices: computers, PDAs, headsets, GPS receivers and cameras
  • These devices must have their transmission capabilities deactivated prior to the last cabin door closing in order to be used in-flight
  • Devices with transmission capabilities deactivated (i.e. flight mode) may be used in-flight once the fasten seat belt has been extinguished after take-off, until the fasten seat belt sign is illuminated for landing.