Make sure you have access to your required documents for check in
Internet or Wi-Fi connections may be limited or unavailable at some airports, so you may not be able to access documents on the internet. We recommend you either print or download and save all your required documentation to your mobile device before your flight. This includes your proof of vaccination or exemption documents, passenger declaration forms, COVID-19 test results and travel insurance with specific reference to insurance for COVID-19 (as required).
If you are not able to present required documentation for travel, this may result in you not being able to travel on your scheduled service or delays at check in.
Ensure your vaccinations are up to date
We’ll only carry guests travelling on international flights who are: fully vaccinated with a vaccine approved or recognised by Australia’s Therapeutic Goods Administration (TGA); or
- are under the age of 12 at the time of departure; or
- a child aged between 12 and 17 at the time of departure who is:
- either unvaccinated or partially vaccinated; and
- travelling with their fully vaccinated parents or guardian; or
- cannot be vaccinated for medical reasons (with approved evidence and subject to state and territory requirements).
Visas and passports
Countries require different passport and visa verification and documentation. Please review what you need to consider when travelling to a foreign country.
Enhanced security procedures
The Australian Government has enhanced security measures, which limit the amount of liquids, aerosols, and/ or gels guests are permitted to take on board as carry-on baggage.