Velocity Frequent Flyer members can now use their Velocity Points to pay for food and drinks on selected Virgin Australia operated domestic and short-haul international flights. No fees, no fuss – just rewards at 30,000 feet.
Velocity continues to redefine airline loyalty in Australia, becoming the first local airline rewards program to offer Point redemption for onboard purchases through its innovative Pay with Points feature.
The new Pay with Points offering gives members more control and flexibility, making it easier than ever to turn Points into everyday rewards while flying.
Members simply link their Velocity account to an eligible Visa credit or debit card via the app. In the air, they pay as usual with the linked card and after landing, receive a notification to tap and Pay with Points - no pre-planning or manual conversion needed. The purchase price is then credited back to the linked card within 2 to 10 business days.
Step 1: Update and link
Link your eligible Visa credit or debit card via the Velocity app.
Step 2: Make a purchase onboard:
Craving food or drink while in the air? Simply use your linked Visa credit or debit card to pay for your onboard purchases on selected Virgin Australia operated flights.
Step 3: Pay with Points
After you’ve completed your purchase and landed, you will receive a push notification for any eligible transactions. Tap the notification or visit the Velocity app to choose to Pay with Points. Once confirmed, Points are deducted, and money is credited back to your linked card within 2 to 10 business days.
Nick Rohrlach, CEO of Velocity Frequent Flyer, says the launch of Pay with Points represents a significant step forward in how members engage with their Points. “Pay with Points is a game-changer for airline loyalty in Australia. It gives our members
the power to redeem Points, creating a more seamless and rewarding experience every time they fly with Virgin Australia.
“We’re proud to be piloting this innovation and will continue to refine the experience while expanding the ways members can use this technology in the future.”
Pay with Points is now live exclusively on Virgin Australia domestic and short haul international operated flights, with more Pay with Points redemption opportunities set to launch in the coming months.
For more information or to sign up to become a Velocity Frequent Flyer member, visit www.velocityfrequentflyer.com
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NOTE TO EDITORS
About Virgin Australia
Founded in the Year 2000 by Sir Richard Branson, Virgin Australia is now one of the largest Australian airlines operating an extensive domestic network as well as short-haul international services, charter and cargo operations. The Group employs more than 8,000 people and has been a competitor in the Australian aviation landscape for 24 years. Virgin Australia is incredibly focused on providing wonderful travel experiences through award-winning service, optionality to fly the way you want to, and value with competitive airfare pricing. Three seating choices are offered when flying with Virgin Australia. Business Class, Economy X (extra leg room Economy) and Economy.
About Velocity Frequent Flyer
Virgin Australia’s loyalty program, Velocity Frequent Flyer, boast more than 12 million members who can use their Points to redeem flights to over 600 destinations around the world through Virgin Australia and the airline’s extensive list of international partner carriers, including Virgin Atlantic, Qatar Airways, Singapore Airlines, United Airlines and more. The program is also partnered with Flybuys (Coles, Coles Express, Bunnings and more), Myer, DiDi and more, giving members more choice than ever before when earning and redeeming Points.
About Pay with Points:
Pay with Points is available in Australia at participating partners for Velocity members who hold an eligible active Australian issued Visa credit or debit payment card. The payment card must be in the name of the Velocity member and must be successfully linked in the Velocity App to their Velocity account prior to using Pay with Points. The Velocity member must opt in to ‘Velocity exclusives, Pay with Points’ in their Velocity account and enable notifications in the Velocity App settings and on their device to receive Pay with Points notifications for eligible transactions. The Velocity member must confirm the relevant transaction via the Velocity App within 24 hours from the time the transaction is processed (processing times may vary). If the Velocity member uses Pay with Points, the relevant Velocity Points amount will be deducted from the member’s Velocity account and the cash value will be credited back to the linked payment card account (processing times may vary).
Velocity will not reverse or refund any redeemed Velocity Points and, to the extent permitted by law, is not responsible for any errors in offers, delay or unavailability of Pay with Points. Velocity also reserves the right to de-link inactive payment cards.
Velocity will collect information about linked payment cards and all eligible transactions made with participating Velocity partners using the linked payment card, even if the Velocity member elects not to use Pay with Points for the eligible transaction. Velocity will handle this personal information in accordance with its Privacy Policy.
Spend limits, exclusions and T&Cs apply. For more information, refer to the [FAQs], the [Pay with Points T&Cs], and the relevant participating Velocity partner T&Cs.
Pay with Points is available for purchases made from the Virgin Australia Onboard Menu on Virgin Australia operated domestic and short haul international flights (excluding flights to/from Doha and those operated by other airlines on behalf of Virgin Australia, including Link Airways). A minimum spend of $1 and a maximum spend of $200 per transaction applies. Purchases can take up to 5 business days to process. Use of Pay with Points is subject to the Pay with Points T&Cs.
