Frequently asked questions - Flights to Brisbane
Which airport do I fly into Brisbane?
Virgin Australia flies into both Brisbane Domestic Airport (BNE) and Brisbane International Airport (BNE) servicing both domestic and international flights to Brisbane. It’s the primary airport serving Brisbane and southeast Queensland, located 15km from the city centre of Brisbane.
What plane will I be on for my flight to Brisbane?
The aircraft of your Virgin Australia flight to Brisbane depends on your departure point and the flight schedule. You could be travelling on a Boeing 737-700, Boeing 737-800, Boeing 737-8, or a Saab 340B. Check your booking details for information about your aircraft. Please note that the nominated aircraft may change due to operational needs. Find out more about the Virgin Australia fleet and view seat maps.
What terminal do Virgin Australia flights to Brisbane arrive at?
Virgin Australia domestic flights to Brisbane arrive at the Domestic Terminal – also known as T2 – of Brisbane Airport. Virgin Australia’s international flights to Brisbane arrive at the International Terminal (T1) of Brisbane Airport.
How early should I book flights to Brisbane for the best price?
Flight prices to Brisbane can vary depending on demand, seasonality, and major events. To secure the best fares, it’s generally recommended to book a few months in advance, especially if you’re travelling during peak periods like school holidays, summer, or for major events.
That said, there’s always a chance to find a great deal on a flight to Brisbane! Sign up to V-mail to receive sale alerts, flight specials, and Happy Hour deals. You can also use your Velocity Frequent Flyer points to book reward seats or use Points + Pay to reduce the cost of your fare to Brisbane. Flying mid-week can also help you find even better deals on your flights to Brisbane.
What’s the cheapest time of year to fly to Brisbane?
Typically, it’s expected the best months to get a good deal on flights to Brisbane are during the city’s shoulder seasons, which is usually from November to early December, February, and March to May. These periods are often less busy with tourists, which means you have a better chance of find a great fare to Brisbane. However, it’s always recommended to check fares and compare prices before booking and be sure to sign up to V-mail to receive sale alerts, flight specials, and Happy Hour deals.
Which airports have direct flights to Brisbane?
Several major Australian airports offer direct flights into Brisbane Airport (BNE), including:
• Melbourne Airport (MEL)
• Sydney (SYD)
• Adelaide Airport (ADL)
• Perth Airport (PER)
• Canberra Airport (CBR)
• Hobart Airport (HBA)
• Cairns Airport (CNS)
• Darwin (DRW)
What is the check-in deadline for flights to Brisbane?
For domestic flights to Brisbane, check-in opens 48 hours before your flight’s departure and will close 30 minutes before departure.
For domestic flights, including flights to Brisbane, we recommend that you check in – and drop off bags if needed – at least 60-90 minutes before your scheduled departure time.
For domestic flights to Brisbane with a connection to an international flight, we recommend you are checked in with bags dropped at least 60 minutes before your scheduled departure time. Check-in will close 30 minutes before departure and you will not be able to check your bags after this time.
For international flights to Brisbane, we recommend you are checked in with bags dropped at least 90 minutes before your scheduled departure time. Check-in will close 60 minutes before departure, and you will not be able to check your bags after this time.
Read more: Check-in information for Virgin Australia flights
What is the baggage allowance for flights to Brisbane?
The baggage allowance on Virgin Australia flights to Brisbane is based on the fare type you have booked, as well as your Velocity Frequent Flyer status.
Lite fare
• One personal item: Purse, handbag, laptop bag or camera bag, small backpack or hand carried item (e.g. reading material). See full list.
• Carry-on baggage: 8kg total – One Standard bag (56cm x 36cm x 23cm)
• Checked baggage: Not included in the fare – available to purchase at an additional cost.
Choice fare
• One personal item: Purse, handbag, laptop bag or camera bag, small backpack or hand carried item (e.g. reading material). See full list.
• Carry-on baggage: 8kg total – One Standard bag (56cm x 36cm x 23cm)
• Checked baggage: 23kg.
  – Non-members and Red Velocity Frequent Flyers: 1 x 23kg.
  – Silver Velocity Frequent Flyers: 2 x 23kg.
  – Gold Velocity Frequent Flyers: 2 x 23kg.
  – Platinum Velocity Frequent Flyers: 3 x 23kg.
Flex fare
• One personal item: Purse, handbag, laptop bag or camera bag, small backpack or hand carried item (e.g. reading material). See full list.
• Carry-on baggage: 8kg total – One Standard bag (56cm x 36cm x 23cm)
• Checked baggage: 23kg.
  – Non-members and Red Velocity Frequent Flyers: 1 x 23kg.
  – Silver Velocity Frequent Flyers: 2 x 23kg.
  – Gold Velocity Frequent Flyers: 2 x 23kg.
  – Platinum Velocity Frequent Flyers: 3 x 23kg.
Business fare
• One personal item: Purse, handbag, laptop bag or camera bag, small backpack or hand carried item (e.g. reading material). See full list.
• Carry-on baggage: One Standard piece 8kg total (56cm x 36cm x 23cm) OR two small bags 14kg total weight (48cm x 34cm x 23cm) cannot exceed a combined weight of 14kg, with no single bag over 8kg OR one standard piece (56cm x 36cm x 23cm) and one suit pack (114cm x 60cm x 11cm) 14kg total weight, with no single bag over 8kg.
• Checked baggage: 32kg.
  – Non-members and Red Velocity Frequent Flyers: 2 x 32kg.
  – Silver Velocity Frequent Flyers: 2 x 32kg.
  – Gold Velocity Frequent Flyers: 2 x 32kg.
  – Platinum Velocity Frequent Flyers: 3 x 32kg.
Read more details about carry-on baggage and checked baggage allowances
Is there in-flight entertainment on flights to Brisbane?
Yes! Most Virgin Australia Brisbane flights offer free in-flight entertainment including movies, TV shows, podcasts, and family-friendly programmes. Use your own hand-held device, tablet or laptop to connect to the Virgin Australia WiFi network and access the latest Hollywood releases, full series of must-see TV shows, and kid-friendly films. Read more about how to connect and supported devices and browsers on our in-flight entertainment page.
Virgin Australia’s in-flight entertainment is available on selected aircraft and selected routes on the Virgin Australia domestic and international network and is subject to availability.
Is there food on flights to Brisbane?
Yes, food and drinks are available on Virgin Australia flights to Brisbane.
In Economy Class, Virgin Australia offers complimentary water, tea and coffee*^ on all flights over 55 minutes, with additional food and drink options available for purchase.
In Business Class, guests are offered a plated meal, as well as a range of hot and cold drinks, including beer and wine.
How do I change or cancel my flight to Brisbane?
We know that things sometimes happen, and you may need to change or cancel your flight to Brisbane. When it comes to changes like name changes, flight changes and fare type changes, the flexibility of your booking depends on your fare type and some changes may attract fees and surcharges. Refer to the Changes & cancellations section on our Domestics Fares page for more information.
To change or cancel your booking, you can:
• Go to Manage Your Booking online (before checking in) and retrieve your itinerary details;
• Get in touch with the Guest Contact Centre; or
• Contact your travel agent (if applicable)
What’s the best way to get from Brisbane Airport to the city?
Brisbane Airport is located just 15km from the city and the main transport options include Airtrain, taxi and rideshare. There are also options for car hire and shuttle buses.
One of the most popular ways to get from Brisbane Airport to the city is by taking the Airtrain as it is a fast and convenient way to travel to and from the airport. The Airtrain runs every 15-30 minutes and will get you into the city within 20 minutes.
Those looking for direct transport to accommodation should head to the on-site sheltered taxi rank or rideshare pickup zone, both located just outside the airport’s arrivals terminal.
For more flexibility, organise a hire car ahead of time. If you haven’t planned ahead, car rental desks are located in the Arrivals Hall