Frequently asked questions - Flights to Cairns
Which airport do I fly into Cairns?
Virgin Australia flights arrive at Cairns Airport (CNS), the main airport serving the city, located about 7km from the CBD.
What plane will I be on for my flight to Cairns?
The aircraft of your Virgin Australia flight to Cairns depends on your departure point and the flight schedule. You could be travelling on a Boeing 737-700, Boeing 737-800, Boeing 737-8, Saab 340B, or an Airbus A320. Check your booking details for the information about aircraft. Please note that the nominated aircraft may change due to operational needs. Find out more about the Virgin Australia fleet and view seat maps.
What terminal do Virgin Australia flights to Cairns arrive at?
Virgin Australia domestic flights to Cairns arrive at the Domestic Terminal, Terminal 2 (T2) at Cairns Airport.
How early should I book flights to Cairns for the best price?
Flight prices to Cairns can vary depending on demand, seasonality, and major events. To secure the best fares, it’s generally recommended to book a few months in advance, especially if you’re travelling during peak periods like school holidays or the winter months.
That said, there’s always a chance to find a great deal on a flight to Cairns. Sign up to V-mail to receive sale alerts, flight specials, and Happy Hour deals. You can also use your Velocity Frequent Flyer points to book reward seats or use Points + Pay to reduce the cost of your fare to Cairns. Flying mid-week can also help you find even better deals on your flights to Cairns.
What’s the cheapest time of year to fly to Cairns?
Typically, the best months to get a good deal on flights to Cairns are December to February during the city’s summer and off-season. While fares may be cheaper during this time, it may not be the best time to experience the beauty the region has to offer. Not only can the average temperatures reach uncomfortably hot levels, but it’s also the city’s rainiest period. For cheaper fares and better weather, we’d recommend booking your flight to Cairns from April to May, or September to October during the tourist shoulder seasons. However, it’s always recommended to check fares and compare prices before booking and be sure to sign up to V-mail to receive sale alerts, flight specials, and Happy Hour deals.
Which airports have direct flights to Cairns?
Several major Australian airports offer direct flights into Cairns Airport (CNS), including:
• Melbourne Airport (MEL)
• Sydney (SYD)
• Brisbane Airport (BNE)
What is the check-in deadline for flights to Cairns?
For domestic flights to Cairns, check-in opens 48 hours before your flight’s departure and will close 30 minutes before departure.
For domestic flights, including flights to Cairns, we recommend that you check in – and drop off bags if needed – at least 60-90 minutes before your scheduled departure time.
For domestic flights to Cairns with a connection to an international flight, we recommend you are checked in with bags dropped at least 60 minutes before your scheduled departure time. Check-in will close 30 minutes before departure and you will not be able to check your bags after this time.
For international flights to Cairns, we recommend you are checked in with bags dropped at least 90 minutes before your scheduled departure time. Check-in will close 60 minutes before departure, and you will not be able to check your bags after this time.
Read more: Check-in information for Virgin Australia flights
What is the baggage allowance for flights to Cairns?
The baggage allowance on Virgin Australia flights to Cairns is based on the fare type you have booked, as well as your Velocity Frequent Flyer status.
Lite fare
• One personal item: Purse, handbag, laptop bag or camera bag, small backpack or hand carried item (e.g. reading material) See full list.
• Carry-on baggage: 8kg total – One Standard bag (56cm x 36cm x 23cm)
• Checked baggage: Not included in the fare – available to purchase at an additional cost.
Choice fare
• One personal item: Purse, handbag, laptop bag or camera bag, small backpack or hand carried item (e.g. reading material) See full list.
• Carry-on baggage: 8kg total – One Standard bag (56cm x 36cm x 23cm)
• Checked baggage: 23kg
  – Non-members and Red Velocity Frequent Flyers: 1 x 23kg.
  – Silver Velocity Frequent Flyers: 2 x 23kg.
  – Gold Velocity Frequent Flyers: 2 x 23kg.
  – Platinum Velocity Frequent Flyers: 3 x 23kg.
Flex fare
• One personal item: Purse, handbag, laptop bag or camera bag, small backpack or hand carried item (e.g. reading material) See full list.
• Carry-on baggage: 8kg total – One Standard bag (56cm x 36cm x 23cm)
• Checked baggage: 23kg
  – Non-members and Red Velocity Frequent Flyers: 1 x 23kg.
  – Silver Velocity Frequent Flyers: 2 x 23kg.
  – Gold Velocity Frequent Flyers: 2 x 23kg.
  – Platinum Velocity Frequent Flyers: 3 x 23kg.
Business fare
• One personal item: Purse, handbag, laptop bag or camera bag, small backpack or hand carried item (e.g. reading material) See full list.
• Carry-on baggage: One Standard piece 8kg total (56cm x 36cm x 23cm) OR two small bags 14kg total weight (48cm x 34cm x 23cm) cannot exceed a combined weight of 14kg, with no single bag over 8kg OR one standard piece (56cm x 36cm x 23cm) and one suit pack (114cm x 60cm x 11cm) 14kg total weight, with no single bag over 8kg.
• Checked baggage: 32kg
  – Non-members and Red Velocity Frequent Flyers: 2 x 32kg.
  – Silver Velocity Frequent Flyers: 2 x 32kg.
  – Gold Velocity Frequent Flyers: 2 x 32kg.
  – Platinum Velocity Frequent Flyers: 3 x 32kg.
Read more details about carry-on baggage and checked baggage allowances
Is there in-flight entertainment on flights to Cairns?
Yes! Most Virgin Australia Cairns flights offer free in-flight entertainment including movies, TV shows, podcasts, and family-friendly programmes. Use your own hand-held device, tablet or laptop to connect to the Virgin Australia WiFi network and access the latest Hollywood releases, full series of must-see TV shows, and kid-friendly films. Read more about how to connect and supported devices and browsers on our in-flight entertainment page.
Virgin Australia’s in-flight entertainment is available on selected aircraft and selected routes on the Virgin Australia domestic and international network and is subject to availability.
Is there food on flights to Cairns?
Yes, food and drinks are available on Virgin Australia flights to Cairns.
In Economy Class, Virgin Australia offers complimentary water, tea and coffee*^ on all flights over 55 minutes, with additional food and drink options available for purchase.
In Business Class, guests are offered a plated meal, as well as a range of hot and cold drinks, including beer and wine.
How do I change or cancel my flight to Cairns?
We know that things sometimes happen, and you may need to change or cancel your flight to Cairns. When it comes to changes like name changes, flight changes and fare type changes, the flexibility of your booking depends on your fare type and some changes may attract fees and surcharges. Refer to the Changes & cancellations section on our Domestics Fares page for more information.
To change or cancel your booking, you can:
• Go to Manage Your Booking online (before checking in) and retrieve your itinerary details;
• Get in touch with the Guest Contact Centre; or
• Contact your travel agent (if applicable)
What’s the best way to get from Cairns Airport to the city?
The fastest and most convenient way to get from Cairns Airport to the city is by taxi, shuttle, rideshare or car hire,with travel times averaging 10-15 minutes. However, if you’re travelling further to Palm Cove or Port Douglas, the best transport options from Cairns Airport are hire car or shuttle bus, as these are more cost-effective for the time and distance.