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Explore international fares with our partner airlines

The information below sets out the specific fare rules, inclusions, fees and surcharges for each fare type. These are in addition to your rights under the Australian Consumer Law.

Choice

 

Pick your seat and bring a checked bag for the ride.

Flex

 

Flexibility if plans change. Pick a seat and check your bag.

Business

 

Enjoy extra space, premium comforts and priority perks.

How do you want to fly today?

Because no two trips are the same, we’re giving you options based on what you need. It's your flight, your way.

Are you a Velocity Frequent Flyer member with status? See your extra fare inclusions.

  Choice Flex Business
Cabin class Economy Economy Business
Food onboard Included Included Included
In-flight entertainment  Included Included Included
Carry-on baggage 7kg total (2 pieces max.) 7kg total (2 pieces max.) 7kg total (2 pieces max.)
Checked baggage 1 x 23kg 1 x 23kg 2 x 32kg
Choose your seat  Not included Not included Not included
Access to the Virgin Australia and partner lounges2 Available to Platinum and Gold members Available to Platinum and Gold members Included
Priority check-in, boarding and baggage3 Not included Not included Not included

 

1 If you hold a single entry Lounge pass or have purchased a Lounge membership, you are entitled to Lounge entry at a Virgin Australia Operated Lounge only. Lounge access is subject to the Virgin Australia Lounge terms and conditions and lounge rules.

Priority boarding available at selected airports.

Fare flexibility

The information below sets out change and cancellation rules that are applicable for all bookings including those made using Velocity Points + Pay.

When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.

Some fare rules are different for bookings made using Velocity Points + Pay. These conditions are listed below.

Changing your flight

If you make changes to your upcoming flight, the below change fees may apply.

Change fees apply per person, per booking. The same change fees apply to Future Credit fares and bookings made with Velocity Points + Pay. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

All Virgin Australia airfares are subject to change without notice. If you change your booking, your new fare may be more expensive than the original fare paid.

My flight was changed by Virgin Australia

  Choice
Flex

Business

Fare class R, E, O, N, V, P, Q, T, I, S Y, B, W, H, K, L D, C, J
Flexibility with changing your flight
Prior to scheduled departure $200 AUD fee
plus fare difference
$125 AUD fee
plus fare difference
$400 AUD fee
plus fare difference
After scheduled flight departure $200 AUD fee
plus fare difference
$125 AUD fee
plus fare difference
$400 AUD fee
plus fare difference
No show $500 AUD fee
plus fare difference
$500 AUD fee
plus fare difference
$800 AUD fee
plus fare difference

Name changes are not permitted

Once a booking has been made, you will not be permitted to change the name on your ticket.

Cancelling your flight

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

My flight was cancelled by Virgin Australia

When you make a booking, change or cancel your flight, the below fees and surcharges may apply.

Guest Contact Centre fee - $40

Airport Service fee - $40

Velocity Membership Contact Centre fee - $40 or 5,200 Points (Points + Pay or Any Seat)

Card payment fee (payment surcharge)

Payment fees apply when paying for your flight via credit or debit card. View our payment fees breakdown here.

To maximise customer choice we offer the ability to avoid paying a card payment fee (payment surcharge) online by paying your booking in full using the POLi Direct Payment option, or call the Guest Contact Centre with a gift voucher.

Our fare types

Explore your fare inclusions and flexibility across our Domestic and International fares.

Baggage

Find information on your baggage allowance when travelling on the Virgin Australia network.

Cabin classes

Enjoy the value-for-money comfort of Economy Class or travel in supreme comfort along with personalised service in Business Class.