Important Information

Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. Call volumes are higher than usual. If you're not travelling in the next 72 hours, please call back at a later time.



Visit our New Zealand website for more relevant pricing, content and promotions.
About us

BAC and Virgin Australia Reach Agreement to Enhance Customer Experience at Brisbane Airport


Brisbane Airport Corporation Pty Ltd (BAC) and Virgin Australia Airlines Pty Ltd (Virgin Australia) have reached an agreement that will enable significant enhancements to Virgin Australia’s facilities and support the development of critical infrastructure at Brisbane Airport.

The agreement includes:

  • A series of major upgrades to the Virgin Australia-leased area at the Domestic Terminal including an expanded Virgin Australia lounge, new gate lounges to support the growing ATR Turboprop operations, expanded terminal seating areas and additional aerobridge gates for wide-bodied Airbus A330 aircraft;
  • Ongoing runway access for the next 10 years and support for the development of the new parallel runway;
  • The sale and lease-back of the Virgin Australia hangar at Brisbane Airport.

BAC’s Chief Executive Officer and Managing Director Julieanne Alroe said the signing of the agreement with Virgin Australia was a significant milestone for the airport.

“The agreement proves the commitment of both BAC and Virgin Australia to the growth of aviation services in Brisbane, Queensland and Australia.

“BAC is committed to building Brisbane’s new runway. The project is on track and on schedule and our investment so far, along with today’s announcement, demonstrates this commitment and is an important step forward”, Ms Alroe said.

Virgin Australia Chief Financial Officer Sankar Narayan said: “With 37% of our domestic flights arriving or departing the city each day, Brisbane is an extremely significant airport for Virgin Australia and is key to our growth aspirations.

“This agreement demonstrates that both BAC and Virgin Australia are committed to investing in customer experience and aviation infrastructure at Brisbane Airport.

“We have worked closely with BAC to achieve an outcome that is in the best interests of our customers, our shareholders and the state of Queensland”, Mr Narayan said.

The upgrades to the Virgin Australia-leased area at the Domestic Terminal will be completed over the next three years and further detail will be provided in due course.

The runway system agreement is a 10-year agreement that provides certainty to the ongoing development of infrastructure at Brisbane Airport.

The sale and lease-back of the Virgin Australia hangar is expected to be finalised by 30 June 2013.