Privacy Statement Flight Bookings

Who is collecting your personal information?

Your personal information is being collected by Virgin Australia Airlines Pty Ltd (ABN 36 090 670 965). Our contact details are available on our website or you can email us at

Collection of your personal information

Your personal information was collected by:

Authority for collection of personal information

We are required under the Customs Act 1901, Migration Act 1958, Civil Aviation Act 1988 and the Civil Aviation Regulations 1988 to collect your contact details, passport details (where you are travelling to or from Australia) and your travel itinerary.

Why do we collect your personal information?

We collect your personal information:

What would happen if we did not collect your personal information?

If we cannot collect your personal information requested during the booking process, we will not be able to process your booking and may not be able to provide you with all or some of our other products and services.

Who will we disclose your personal information to?

Further information about our likely uses and disclosures of personal information is contained in our Privacy Policy. Access and correction of your personal information Our Privacy Policy located on our website contains information about how you can access or correct your personal information.

Privacy complaints

Our Privacy Policy contains information about how you can make a privacy complaint and how we will deal with a privacy complaint. You can contact our Privacy Officer at

Overseas disclosure of your personal information

We are likely to disclose your personal information to the overseas countries where: