Important information:

Update on Bali flights

Experience

Hong Kong Airlines Alliance

Alliance with Hong Kong Airlines

Virgin Australia is delighted to work in partnership with Hong Kong Airlines to offer codeshare services on Hong Kong Airlines’ five return services per week between the Gold Coast and Cairns and Hong Kong, alongside Virgin Australia’s own services between Melbourne and Hong Kong.

Virgin Australia customers travelling on those services will also be able to book onward travel to mainland China with Hong Kong Airlines. 

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Visit the Hong Kong Airlines website.

Virgin Australia codeshares on Hong Kong Airlines’ services operating between the Gold Coast, Cairns and Hong Kong. The partnership also offers interline destinations beyond Hong Kong to mainland China and other Asian destinations.

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Hong Kong Airlines Cabin Classes

Hong Kong Airlines operates modern Airbus A330-300 between Australia and Hong Kong

Business Class

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Experience a luxury experience with Hong Kong Airlines Business Class including gourmet dining, 180 ° flatbed service in a 1-2-1 configuration, and exclusive Amenity Kit designed by Ricebowl Republic.

Economy Class

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Hong Kong Airlines provides an up-to-date inflight entertainment system to Economy Class passengers, with complimentary food and beverages.

Transfers

Virgin Australia codeshares on Hong Kong Airlines operated services. Please check your itinerary and ensure you check-in with the operating airline.

You should be checked in for your international flight at least 90 minutes prior to your scheduled departure time. For further details see Check In information.

Arriving in Australia

On arrival in Australia, all guests must clear immigration and customs before proceeding to domestic transfer area.

Carry-on Baggage

Your carry-on baggage allowance will depend on the operating carrier’s policy for each sector. The operating carrier of each sector is detailed in your itinerary. View the Virgin Australia carry-on baggage guidelines.

Checked Baggage

Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.

Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage.

Excess Baggage

For details on excess baggage charges and options for pre-purchase of additional baggage for Virgin Australia and Hong Kong Airlines operated flights see Checked Baggage.

Virgin Australia Lounge Access

We’ve raised the bar.

Whether it’s relaxing with a glass of wine at the end of a long day, enjoying live music that lifts your mood or simply waking up with a freshly made barista coffee, our lounges aim to make flying a pleasure.

Our architecturally designed lounges are the perfect environment to catch up on work, socialise or relax in comfort. Full business services are available including complimentary WIFI access, meeting rooms and access to a suite of news publications so you can continue your day undisturbed.

Velocity Platinum and Gold members, Guests in business class and Virgin Australia lounge members can enjoy lounge access when travelling on Virgin Australia operated domestic flights.

Hong Kong Airlines Lounge Access

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Business Class guests, Velocity Platinum and Gold members are invited to experience the Hong Kong Airlines Lounge “Club Autus” in Hong Kong when travelling on Virgin Australia operated services from Hong Kong. 

For full terms and conditions and more information, please visit International Lounge Access.

Frequent Flyer

Become a Velocity Frequent Flyer.

On services operated by Hong Kong Airlines with a VA or HX flight number Velocity Platinum members Velocity Gold members Velocity Silver members
Earn Velocity Points tick yes tick yes tick yes
Earn Status Credits tick yes tick yes tick yes

  

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For full terms and conditions and more information, please visit Benefits at a Glance.