Important information:

Update on Bali flights

Experience

Virgin Australia is proud to be a codeshare partner with Air Canada, increasing choice for travellers and improving the convenience of travel between Australia and Canada.

Through our partnership with Canada’s largest airline, guests will be offered convenient codeshare connections to three major Canadian cities – Calgary, Montreal and Toronto.

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Visit the Air Canada website.

Virgin Australia codeshares on Air Canada’s non-stop services between Los Angeles and Calgary, Montreal and Toronto using Airbus A319, A320 and A321 aircraft, as well as Boeing 787 and 767 aircraft. Their ever-growing and ever-changing fleet reflects their commitment to their customers and their desire to be at the forefront of the aviation industry.

Air Canada Cabin Classes

Air Canada operate Airbus A319, A320 and A321 aircraft, as well as Boeing 787 and 767 aircraft, on their non-stop services between Los Angeles and Calgary, Montreal and Toronto.

Business Class

Boeing 787 Dreamliner Business Class Cabin

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Features:

  • Air Canada’s International Business Class cabin includes Executive Pods with an adjustable cushion system that can be extended to an 80-inch, fully lie-flat bed.
  • The headrest includes massage functions that are completely unique in Business Class
  • The 18-inch entertainment screens will be the largest available in Business Class on any North American carrier.
  • Each seat will also contain its own touch handset, universal power port, USB outlet and a large retractable tray table.
  • Passengers can look forward to Lavazza espressos and cappuccinos freshly brewed onboard, before pampering themselves with Canadian-made Escents Aromatherapy products.
  • A total of 20 lie-flat seats in a 1-2-1 configuration will guarantee direct aisle access and window views.

North America Business Class Cabin

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Features:

  • A personal 22.6 cm (8.9”) touch-screen TV
  • Hundreds of hours of top-rated entertainment
  • Individual power supply for your electronic devices
  • A single-pin audio jack for your own headset, or complimentary earphones to keep after the flight
  • Premium wines, spirits and cuisine
  • A selection of national English and French language newspapers
  • A complimentary copy of our award-winning enRoute magazine
  • Guaranteed window or aisle acess with adjustable head and footrests and comfortable pillow
  • A workstation with personal reading light
  • A dedicated washroom

Economy

Boeing 787 Dreamliner Economy Class Cabin

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Airbus A320 Economy Class Cabin

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Features:

  • A personal touch-screen TV
  • Hundreds of hours of top-rated entertainment
  • In-seat power for your laptop
  • A single-pin audio jack for your own headset
  • An individual reading light
  • A pillow and blanket kit and earphones available for a nominal fee
  • A complimentary copy of our award-winning enRoute magazine

Transfers  

Virgin Australia codeshares on Air Canada operated services. Please check your itinerary and ensure you check-in with the operating airline.

You should be checked in for your international flight at least 90 minutes prior to your scheduled departure time. For further details see Check In.

Arriving in Australia

On arrival in Australia, all guests must clear immigration and customs before proceeding to domestic transfer area.

Complimentary intra-terminal transfers are offered between domestic and international terminals for connecting guests in Sydney.

Connecting in Los Angeles

Virgin Australia operated flights to or from Australia arrive and depart from the Tom Bradley International Terminal in Los Angeles.

Air Canada operated flights to or from Canada arrive and depart from Terminal 6 in Los Angeles. 

Carry-on Baggage

Your carry-on baggage allowance will depend on the operating carrier’s policy for each sector. The operating carrier of each sector is detailed in your itinerary. View the Virgin Australia carry-on baggage guidelines.

Checked Baggage

Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.

Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage.

Excess Baggage

For details on excess baggage charges and options for pre-purchase of additional baggage for Virgin Australia and Air Canada operated flights see Checked Baggage.

Virgin Australia Lounge Access

We’ve raised the bar.

Whether it’s relaxing with a glass of wine at the end of a long day, enjoying live music that lifts your mood or simply waking up with a freshly made barista coffee, our lounges aim to make flying a pleasure.

Our architecturally designed lounges are the perfect environment to catch up on work, socialise or relax in comfort. Full business services are available including complimentary WIFI access, meeting rooms and access to a suite of news publications so you can continue your day undisturbed.

Velocity Platinum and Gold members, Guests in business class and Virgin Australia lounge members can enjoy lounge access when travelling on Virgin Australia operated domestic flights.

Air Canada Lounge Access

Guests travelling in Business class on Virgin Australia codeshare services operated by Air Canada receive complimentary entry into Air Canada’s Maple Leaf Lounges in Los Angeles, Calgary, Montreal and Toronto.

For full terms and conditions and more information, please visit International Lounge Access.

Frequent Flyer

Become a Velocity Frequent Flyer.

On services operated by Air Canada with a VA flight number Velocity Platinum members Velocity Gold members Velocity Silver members
Earn Velocity Points* tick yes tick yes tick yes

  

* Velocity is currently in the process of implementing a new partnership with Air Canada. If your flight is operated by Air Canada with a VA flight number, you are eligible to earn Velocity Points (not Status Credits) for travel from 1 June 2017. 

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Details for additional member benefits will be released in the coming months. For full terms and conditions and more information, please visit Benefits at a Glance.