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Planning

International Short Haul

The following fare types are available across our International Short Haul network.

Your Economy fare options

The information below sets out the specific fare rules, inclusions, fees and surcharges for each fare type. These are in addition to your rights under the Australian Consumer Law.

 

Getaway

Our lowest domestic fare for guests who don’t need the flexibility to change their flight.

Fare class: U, M, S, T 

Elevate

Both value and flexibility, with options to explore if our guests’ plans change.

Fare class: Q, V, N, E, L 

Freedom

Full flexibility for guests who might have a last-minute change of plan.

Fare class: K, H, B, Y 

 

What's included in your fare?

  Getaway Elevate Freedom
Food and drink 15x15-inclusions-tick
Included. For more information, see the onboard menu.
In-flight Entertainment 15x15-inclusions-tick
Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more.
Checked baggage 15x15-inclusions-tick
1 piece (up to 23kg)
Carry-on baggage 15x15-inclusions-tick
2 pieces maximum (up to 7kg total)
Advanced standard seat selection 15x15-inclusions-tick
Included
Upgrade option - Economy X+ 15x15-inclusions-tick
Available for purchase. Find out more.
Upgrade option - UpgradeMe 15x15-inclusions-tick
Available. Find out more.
Lounge access 15x15-inclusions-cross
Not included. Available to Platinum & Gold Velocity members.
Velocity UpgradeMe points 15x15-inclusions-tick
Permitted
Velocity Points earned 5 points/ AU$1. Learn more about Velocity Points and Status Credits.
Velocity Status Credits earned 15x15-inclusions-tick
Yes
Velocity Points bonus for Platinum, Gold and Silver members 15x15-inclusions-tick
Yes

Fare flexibility

Change fee*

Getaway Elevate Freedom

Permitted until midnight prior to scheduled departure: Fee applies as listed below + fare difference

Australia - AUD 150
New Zealand/Cook Islands - NZD 150
Fiji - FJD 155
Papua New Guinea - PGK 150
Solomon Islands - SBD 500
Indonesia - IDR 1,100,000
Samoa - WST 190
Tonga - TOP 180
Vanuatu - VUV 8100

or

Until scheduled departure for same flight/same day upgrades:
No fee + fare difference

Permitted 30 days prior to scheduled departure: No fee + fare difference

or

Within 30 days prior to scheduled departure: Fee applies as listed below + fare difference

Australia - AUD 100
New Zealand/Cook Islands - NZD 100
Fiji - FJD 125
Papua New Guinea - PGK 200
Solomon Islands - SBD 400
Indonesia - IDR 700,000
Samoa - WST 150
Tonga - TOP 140
Vanuatu - VUV 6000

or

Until scheduled departure for same flight/same day upgrades:
No fee + fare difference

Permitted prior to scheduled departure:
No fee + fare difference

Cancel fee*

Getaway Elevate Freedom
Cancellations are not permitted on this fare Permitted prior to scheduled departure. Fee applies as listed below. No fee

Credit to Travel Bank:

Australia - AUD 100
New Zealand/Cook Islands - NZD 100
Fiji - FJD 125
Papua New Guinea - PGK 200
Solomon Islands - SBD 400
Indonesia - IDR 700,000
Samoa - WST 150
Tonga - TOP 140
Vanuatu - VUV 6,000

Refund to original form of payment:

Australia - AUD 200
New Zealand/Cook Islands - NZD 200
Fiji - FJD 230
Papua New Guinea - PGK 300
Solomon Islands - SBD 850
Indonesia - IDR 1,400,000
Samoa - WST 300
Tonga - TOP 300
Vanuatu - VUV 12,500

Name change fee

Name changes are not permitted

No show

Getaway Elevate Freedom
100% loss of fare 100% loss of fare Permitted to be claimed within 180 days after departure date. Credit permitted to Travel Bank ($A300 fee per sector) or refund to original form of payment ($300 fee per sector)


You may also be entitled to a refund under the Australian Consumer Law in certain circumstances.

 

Other fees and surcharges

Guest Contact Centre fee^ AUD 40 (Conversion to local currency as per daily exchange)
Airport service fee^^ AUD 40 (Conversion to local currency as per daily exchange)
Card payment fee (payment surcharge)# For bookings made by credit card: 1.024% per booking or fee applies as below for countries outside Australia.

For bookings made by debit card: 0.410% per booking or fee applies as below for countries outside Australia.
Card payment fee (payment surcharge)# for countries outside Australia New Zealand/Cook Islands - NZD 10
Fiji - FJD 10
Papua New Guinea - PGK 22
Solomon Islands - SBD 73
Indonesia - IDR 110,000
Samoa - WST 25
Tonga - TOP 18
Vanuatu - VUV 950

 

Your Business fare options

The information below sets out the specific fare rules, inclusions, fees and surcharges for each fare type. These are in addition to your rights under the Australian Consumer Law.

 

Business Saver

For guests you want exceptional style and refined comfort. If plans change, you can cancel or change your flight for a fee plus fare difference.

Fare class: I, D
 

Business

For guests who prefer refined comfort and full flexibility. Flights can be changed or cancelled for no additional fee plus fare difference.

Fare class: C, J

 
 

What's included in your fare?

  Business Saver Business
Food and drink 15x15-inclusions-tick
Included
In-flight Entertainment 15x15-inclusions-tick
Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more.
Checked baggage 15x15-inclusions-tick
2 pieces (up to 32kg each)
Carry-on baggage 15x15-inclusions-tick
2 pieces maximum (up to 7kg total)
Advanced standard seat selection 15x15-inclusions-tick
Included
Lounge access 15x15-inclusions-tick
Included
Velocity Points earned 5 points/ AU$1. Learn more about Velocity Points and Status Credits.
Velocity Status Credits earned 15x15-inclusions-tick
Yes
Velocity Points bonus for Platinum, Gold and Silver members 15x15-inclusions-tick
Yes

Fare flexibility

Change fee*

Business Saver Business

Permitted until 30 days prior to scheduled departure:
No fee + fare difference

or

Within 30 days prior to scheduled departure:
Fee applies as below.

Australia - AUD 200 + fare difference
New Zealand/Cook Islands - NZD 200 + fare difference
Fiji - FJD 185 + fare difference
Papua New Guinea - PGK 300 + fare difference
Solomon Islands - SBD 650 + fare difference
Indonesia - IDR 1,400,000 + fare difference
Samoa - WST 230 + fare difference
Tonga - TOP 200 + fare difference
Vanuatu - VUV 9,520 + fare difference

Permitted prior to scheduled departure:
No fee + fare difference

Cancel fee*

Business Saver Business
Permitted prior to scheduled departure. Fee applies as below. No fee
Credit to Travel Bank: Refund to original form of payment:

Australia - AUD 200
New Zealand/Cook Islands - NZD 200
Fiji - FJD 185
Papua New Guinea - PGK 300
Solomon Islands - SBD 650
Indonesia - IDR 1,400,000
Samoa - WST 230
Tonga - TOP 200
Vanuatu - VUV 9,520

Australia - AUD 400
New Zealand/Cook Islands - NZD 400
Fiji - FJD 400
Papua New Guinea - PGK 500
Solomon Islands - SBD 850
Indonesia - IDR 3,000,000
Samoa - WST 400
Tonga -  TOP 400
Vanuatu - VUV 16,000

Name change fee

Name changes are not permitted.

No show

Business Saver Business
100% loss of fare

Permitted to be claimed within 180 days after departure date.

Credit permitted to Travel Bank ($A500 fee per sector) or refund to original form of payment ($500 fee per sector).


You may also be entitled to a refund under the Australian Consumer Law in certain circumstances.

 

Other fees and surcharges

Guest Contact Centre fee No fee
Airport service fee No fee
Card payment fee (payment surcharge)# For bookings made by credit card: 1.024% per booking or fee applies as below for countries outside Australia.

For bookings made by debit card: 0.410% per booking or fee applies as below for countries outside Australia.
Card payment fee (payment surcharge)# for countries outside Australia New Zealand/Cook Islands - NZD 10
Fiji - FJD 10
Papua New Guinea - PGK 22
Solomon Islands - SBD 73
Indonesia - IDR 110,000
Samoa - WST 25
Tonga - TOP 18
Vanuatu - VUV 950

 


Important information about fare types

  • + Conditions apply. Economy X availability depends on aircraft.
  • All Virgin Australia airfares are subject to change without notice. If you change your booking, your new fare may be more expensive than the original fare paid.
  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law.
  • To maximise customer choice we offer the ability to avoid paying a card payment fee (payment surcharge) online by paying your booking in full using the POLi Direct Payment option, or call the Guest Contact Centre with a gift voucher.
    Conditions.
  • * Change and Cancellation fees are per person, per booking
  • # Card Payment Fee (Payment Surcharge) is applied per booking when using credit card or debit card as the method of payment and is non-refundable except where you are entitled to a refund of your fare under the Australian Consumer Law. For bookings made with debit and credit cards the card payment fee (payment surcharge) is capped at $11 for Domestic flights per person and $70 for International flight per person.
  • ^ Applicable each time guests call the GCC to make, change or cancel a booking.
  • ^^ Applicable each time guests make, change or cancel a booking at the airport.