We take the safety of children very seriously and take every measure possible to ensure they have a comfortable and enjoyable flight.

To ensure the highest level of care, we only accept a limited number of bookings for unaccompanied minors on Virgin Australia domestic and short-haul international flights.

Virgin Australia considers a child to be an Unaccompanied Minor if the child is travelling without the supervision of:

(including if the child is travelling in a different class or cabin to that person).

Any child aged 5-11 years (inclusive) must be booked as an Unaccompanied Minor. If your child is not listed as an Unaccompanied Minor, they will not be accepted for travel alone and will be denied travel at the airport.

To make a booking for an unaccompanied minor, please call our Guest Contact Centre (Internet discount fare will be honoured).

You will be asked to provide the following information:

Our Guest Contact Centre will endeavour to answer any further questions you may have about the travel arrangements.

Fees and Charges

Fees are payable upon booking and are chargeable per sector, per child.

Note: The unaccompanied minor fee is refundable only upon booking cancellation.

Flight

Fee
(per Unaccompanied Minor sector)

Domestic flights

  • Australia: AUD 55

International short haul flights

Departing from:
  • Australia: AUD 95
  • New Zealand, Cook Islands: NZD95
  • Indonesia: IDR 935,000
  • Fiji: FJD 145
  • Papua New Guinea: AUD95 converted to PGK based on daily exchange rate.
  • Samoa: WST180
  • Tonga: TOP160
  • Solomon Islands: SBD550
  • Vanuatu: VUV7450

Conditions of Carriage & Medication

Please be aware that the following conditions apply to all Unaccompanied Minor bookings:

Note: If the Unaccompanied Minor is not collected at the destination and we cannot contact the Receiver meeting the Unaccompanied Minor on arrival, the Sender escorting the Unaccompanied Minor on departure, or the Unaccompanied Minor’s parent/legal guardian, we will then be forced to contact the police.

On the day of travel

To ensure we have all necessary information on the day of travel, please download the Unaccompanied Minor (UMNR) form and present the completed form at the check-in counter.The 'Declarations of Parent/Legal Guardian must only be signed by the child's parent or legal guardian. 

Unaccompanied minors travelling in Business Class domestically or on our International Short Haul network will be able to check-in using the Priority Check-In desks.

On domestic Business Class flights, unaccompanied minors will also be offered lounge access along with one guest who must be their sender or parent/legal guardian. 

In-flight

Please note, we will endeavour to seat unaccompanied minors together in close proximity to the cabin crew work areas. Where possible, we will also aim to seat unaccompanied minors next to a vacant seat, however this will be determined by operational factors on the day of travel.

Virgin Australia offers a variety of in-flight entertainment (IFE) options dependent on the route flown, aircraft type and availability - find out more about our entertainment options.

The following rules apply to IFE and Unaccompanied Minors: