information International Short Haul definition

Check-in Allowances

A guest’s checked baggage allowance is determined by the fare type booked and Velocity membership level, as set out in the table below.

Included baggage allowance according to fare type and/or Velocity membership level:

Fare Type None/Red Silver Gold Platinum
Saver Pieces up to 23kg each available for purchase 1 piece
up to 23kg
1 piece
up to 32kg
2 pieces
up to 32kg each
Flexi 1 piece
up to 23kg
1 piece
up to 23kg
1 piece
up to 32kg
2 pieces
up to 32kg each
Premium Economy 2 pieces
up to 32kg each
2 pieces
up to 32kg each
2 pieces
up to 32kg each
2 pieces
up to 32kg each
Business 2 pieces
up to 32kg each
2 pieces
up to 32kg each
2 pieces
up to 32kg each
2 pieces
up to 32kg each

To minimise additional baggage fees, we suggest, where possible, you place several items or bags into one bag, case or box to count as one piece – provided it does not exceed the maximum size or weight of your baggage allowance.

For example when travelling with a bike you can place additional items in your bike box such as spare wheels, tools, towels, clothes etc. as long as the box remains within the size and weight limits of your allowance. To avoid delays at the check-in counter, we suggest you make these precautions prior to arriving at the airport.

Please note that multiple items held together through the use of rope, tape, plastic wrap or any other similar method are not deemed to be a single piece of baggage and will not be accepted as a single piece of baggage at the check-in counter.

Baggage Limits

Note: For more information regarding baggage items that exceed these limits, please refer to our Oversized Items sections.

Travelling with Infants and Children

Infants

Adults accompanying infants are entitled to carry infant special items as checked baggage free of charge, irrespective of their combined weight. These items include, but are not restricted to the following:

If the adult does not have a baggage allowance the above items can still be checked-in free of charge. Other infant items, such as clothing and toys, form part of the adult's baggage allowance.

Children

Children are entitled to the same baggage allowance as adults. Adults accompanying children are entitled to carry one car seat or booster seat per child as checked baggage free of charge, irrespective of the weight. If the adult does not have a baggage allowance, the car seat or booster seat can still be checked in free of charge.

Other Fare Types

Additional pre-purchase of baggage is not available for the following guests; however a baggage allowance is already included in their fare:

Non-standard Items

Allowances regarding other items such as sporting equipment and musical instruments can be found in Oversized and Fragile Items.

Additional Baggage Fees

Additional baggage fees and overweight baggage fees are subject to change at any time without notice.

Pre-Purchase Baggage (Online / Guest Contact Centre)

The following table outlines AUD fees for pre-purchased pieces of checked baggage:

Travelling with: Tasman Islands Southeast Asia and
Perth to/from New Zealand
1 additional piece $25 $25 $30
2 additional pieces in total $80 $80 $95
3 additional pieces in total $135 $135 $160

 

A maximum of three pieces (this must include the allowance allocated to your fare type and Velocity membership) can be pre-purchased online or via our Guest Contact Centre.

In addition, please note the following general guidelines and restrictions:

Note:

Purchase Baggage at Airport Check-in

The following table outlines AUD fees for pieces of checked baggage purchased at the airport and overweight baggage.

Pieces in addition to pre-purchased baggage: International Short Haul
1 additional piece $80
2 additional pieces in total $200
3 additional pieces in total $320
4-9 additional pieces each + $240 each

 

Baggage exceeding the piece weight limit:   International Short Haul
 Overweight baggage fee (per piece)  $60 each

 
The maximum weight of each additional piece is determined by a guest’s fare type and Velocity level: Business and Premium Economy guests and Velocity Platinum and Gold members receive up to 32kg per piece; all other guests receive up to 23kg per piece.

Fees are charged for each additional piece, per one-way journey (including formal connecting flights).

If you require additional baggage, we recommend that you pre-purchase an additional allowance before your check in.

Checked Baggage Fees

Unaccompanied Baggage

We cannot accept checked baggage that is not travelling with a guest. Unaccompanied baggage must be sent as Freight.

Interline and Codeshare Partners

If your journey involves multiple flight segments operated by more than one carrier, then different baggage allowances may apply.