passports, visas and documentation

• Guests are solely responsible for obtaining all travel documents and for complying with all laws, regulations, orders and travel requirements of countries to be flown from, into or over. The airline may refuse to carry you if it reasonably believes you will be refused entry to the destination country.
   
• All guests require a passport for international travel, regardless of destination. The passport must be valid for the duration of your trip. If you have not already applied for your passport, arrange this well in advance of your departure date. Always check that your passport is valid. Some countries demand that passports be valid for a certain length of time beyond your visit.
   
• A visa is permission for a non-citizen to travel to a particular country. Visas are obtained from the issuing authority in your country, usually an embassy. Many countries require non-citizens to have a visa to enter the country. You should check whether you need a visa and if so, arrange this well in advance of your trip.
   
• Electronic Travel Authority (ETA) - Guests holding a passport from a country that is eligible for an Electronic Travel Authority (ETA) to enter Australia MUST obtain the ETA prior to arriving at the airport. ETA's can be obtained from your Travel agent or by applying online via the Australian Immigration ETA website http://www.eta.immi.gov.au/. ETA's can only be issued outside Australia.
   
• It is a condition of entry to many countries that non-citizens provide a copy of their onward or return travel arrangements - this itinerary may serve this pupose. We also recommend printing your itinerary and taking it with you to ensure speedy check-in.
   
• For more information, visit the Flying Internationally section of our website.