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guests with medical conditions

  • Guests travelling with certain medical conditions may require clearance to travel and must make their booking through the Guest Contact Centre.
  • In circumstances where medical clearance is necessary to travel, you must obtain a letter / certificate from a qualified medical practitioner indicating your fitness for travel. The letter must be written on surgery letterhead and written within 48 hours of travel.
  • You must present the medical letter / Travel Clearance Form upon check-in.