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Experience

Hong Kong Airlines Alliance

Alliance with Hong Kong Airlines 

Virgin Australia is delighted to work in partnership with Hong Kong Airlines to offer travel throughout Asia, including mainland China when connecting with Virgin Australia services through Hong Kong.

Hong Kong Airlines offer a full service to customers on one of the youngest and most modern fleets in the world. 

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Visit the Hong Kong Airlines website.

Virgin Australia and Hong Kong Airlines Network

Virgin Australia services to Hong Kong connect to Hong Kong Airlines expansive network beyond to mainland China and other Asian destinations.

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Hong Kong Airlines Cabin Classes

Business Class

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Experience a luxury experience with Hong Kong Airlines Business Class including gourmet dining and flatbed service in a 1-2-1 configuration*.

*Available on A359, A333, A33V and A33T aircraft

Economy Class

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Hong Kong Airlines provides an up-to-date inflight entertainment system to Economy Class passengers, with complimentary food and beverages.

Transfers

Please check your itinerary and ensure you check-in with the operating airline.

You should be checked in for your international flight at least 90 minutes prior to your scheduled departure time. For further details see Check In information.

Arriving in Australia

On arrival in Australia, all guests must clear immigration and customs before proceeding to domestic transfer area.

 

Carry-on Baggage

Your carry-on baggage allowance will depend on the operating carrier’s policy for each sector. The operating carrier of each sector is detailed in your itinerary. View the Virgin Australia carry-on baggage guidelines.

Checked Baggage

Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.

Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage.

Excess Baggage

For details on excess baggage charges and options for pre-purchase of additional baggage for Virgin Australia and Hong Kong Airlines operated flights see Checked Baggage.

Virgin Australia Lounge Access

Whether it’s relaxing with a glass of wine at the end of a long day, enjoying live music that lifts your mood or simply waking up with a freshly made barista coffee, our lounges aim to make flying a pleasure.

Our architecturally designed lounges are the perfect environment to catch up on work, socialise or relax in comfort. Full business services are available including complimentary WIFI access, meeting rooms and access to a suite of news publications so you can continue your day undisturbed.

Velocity Platinum and Gold members, Guests in business class and Virgin Australia lounge members can enjoy lounge access when travelling on Virgin Australia operated domestic flights.

Hong Kong Airlines Lounge Access

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Business Class guests, Velocity Platinum and Gold members are invited to Hong Kong Airlines Lounges in Hong Kong when travelling on Virgin Australia or Hong Kong Airlines operated services from Hong Kong (excluding flights to North America). 

For full terms and conditions and more information, please visit International Lounge Access.

Frequent Flyer

Become a Velocity Frequent Flyer. Velocity members will be entitled to the following benefits:

  Velocity Platinum members Velocity Gold members Velocity Silver members
Priority airport check-in tick yes tick yes no
Priority boarding tick yes tick yes tick yes
Lounge Access icon-tick icon-tick no
Additional Baggage Allowance^ icon-tick icon-tick no

  

^Velocity members are entitled to one extra piece of baggage (up to 23 kgs in Economy Class and upt to 32 kgs in Business/First Class) on all Hong Kong Airlines operated flights excluding to/from North America.

Benefits do not apply for Hong Kong Airlines operated flights to/ from North America from 2 July 2018 onwards
 

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For full terms and conditions and more information, please visit Benefits at a Glance.