Experience

Etihad Airways Alliance

Virgin Australia and Etihad Airways Alliance

Virgin Australia is proud to be a Codeshare partner with Etihad Airways – the national carrier of the United Arab Emirates. As integrated alliance partners, we offer an expanded global network of seamless connectivity, and increased loyalty rewards through reciprocal frequent flyer programs and lounge access.

From its Abu Dhabi base Etihad flies to over 100 destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of 95 Airbus and Boeing aircraft, and more than 220 aircraft on order.

Visit the Etihad website.

Etihad Airways Logo

Virgin Australia and Etihad Network

Together Virgin Australia and Etihad operate 42 flights per week between Australia and Abu Dhabi. Virgin Australia flies to 50 destinations in Australia and New Zealand and offers Etihad operated codeshare flights to over 80 international destinations. 

Virgin Australia services to Abu Dhabi are operated by Boeing 777, whilst Etihad operates Boeing 777, Boeing 787, Airbus A330 and Airbus A380 aircraft into Australia. 

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In the Air

Virgin Australia Cabin Classes

International 'The Business'

Virgin Australia International Business Class Cabin

 

When travelling in ‘The Business’ on Virgin Australia’s Boeing 777 fleet, guests will enjoy all of the exceptional benefits as detailed below:

  • Arrive and depart in style with complimentary limousine transfers
  • Dedicated ‘The Business’ Check-in, Boarding and Baggage Release
  • Access to Virgin Australia partner lounges
  • Welcome aboard glass of champagne
  • Private cocoon-like suites
  • Fully horizontal lie flat beds with in seat massage and extra legroom
  • Personal video screen with full screen video on demand entertainment system
  • Fully adaptable private suite with electrical power, USB connectivity and storage at your fingertips
  • A Luke Mangan designed à la carte menu, which uses the finest local produce
  • Premium selection of Australian and international wines
  • Self-service boutique bar
  • Customs Express Path and Priority Baggage release

 

Premium 

virgin Australia International Premium Economy cabin

 

 

When travelling in our Premium experience across our Boeing 777 fleet, guests will enjoy benefits such as:

  • Dedicated Premium Check-in, Boarding and Baggage Release
  • Champagne cocktail and canapés served after take-off
  • Generous 41” seat pitch and 9” recline
  • 10.6” Seatback In-flight entertainment screen and noise cancelling headsets
  • In-seat electrical power and USB connectivity
  • Self- service bar with a selection of beverages and snacks
  • The best in fresh and local produce, with a selection of Australian wines and world-class liqueurs

 

International Economy 

Virgin Australia International Economy Class cabin

  • Personal video screen with full video on demand entertainment system
  • USB slot to power personal devices
  • Delicious menu with a selection of meal and beverage option
  • Self-service snack kiosk with a selection of snacks and drinks.

Guests travelling on our international long haul services also have the opportunity to select Economy Space + at the time of booking. Located in the first five rows and the exit rows of the main cabin on Virgin Australia's Boeing 777-300ER fleet, Economy Space + benefits include:

  • Extra legroom;
  • Check-in via a dedicated Premium check-in counter;
  • Pre-boarding;
  • Preferred overhead locker;
  • Dedicated crew members throughout the flight;
  • Guaranteed first meal choice; and
  • Premium noise cancelling headset.

Domestic/International Short Haul

Virgin Australia offers two comfortable, stylish and innovative cabin classes on-board its Domestic Australia flights, providing wireless In-flight Entertainment, gourmet food and beverage selections and excellent customer service. Learn more about our Cabin Classes.

Etihad Airways

The Residence

Welcome to the world’s most luxurious living space in the air. The Residence on board A380 is a haven of tranquility, reflecting an exclusive lifestyle that offers the ultimate in high-end luxury. With a living room, separate bedroom and ensuite bathroom, The Residence by Etihad is the only three-room suite in the sky. Experience the ultimate in luxury high above the clouds and wake up to breakfast in bed over an expanse of beautiful skies. 

First Apartment 

Etihad revolutionises First Class with the First Apartment on board A380. More than a seat, it is a living space for the discerning traveller. The First Apartments come equipped with an adjustable 24-inch flat screen TV, which can be viewed from the armchair or while relaxing in bed, together with a vanity cabinet with ample lighting and space for your personal effects, a chilled drinks cabinet and a wardrobe. 

Etihad Diamond First Class

Business Studio

With a special pneumatic comfort system to adjust the firmness of the seat, in-seat massage and lighting, all at the touch of a button, guests can customise the perfect environment for every stage of the journey.

Etihad have created spaces where guests can work, rest and play. They call it ‘intelligent living in the sky’. The seat converts into a comfortable fully-flat bed of up to 80.5-inches. A large personal 18-inch touch screen TV with noise-cancelling headsets delivers over 750 hours of the latest blockbusters, timeless classics and interactive games. With a special pneumatic comfort system to adjust the firmness of the seat, in-seat massage and lighting, all at the touch of a button, guests can customise the perfect environment for every stage of the journey.

The Business Studios are available on on Etihad A380 and B787.

Etihad Pearl Business Class

The Economy Smart Seat 

The Economy Smart Seat is the ultimate in clever design, with a unique "fixed wing" headrest that will make the journey even more comfortable. The seat has a convenient entertainment and connectivity hub with all the accessories within easy reach from the seat-back. Escape into a world of the latest blockbusters, timeless classics and interactive games with noise-reduction headsets and over 750 hours of on-demand entertainment 

Etihad Coral Class

Transfers

Virgin Australia and Etihad Airways codeshare on each other’s services. Please check your itinerary and ensure you check-in with the operating airline.  

You should be checked in for your international flight at least 90 minutes prior to your scheduled departure time. For further details see Check In.

Arriving in Australia

On arrival in Australia, all guests must clear immigration and customs before proceeding to domestic transfer area.

Complimentary intra-terminal transfers are offered between domestic and international terminals for connecting guests in Sydney and Brisbane.

Please select your city to view a transfers map and instructions:

 

Carry-on Baggage

Your carry-on baggage allowance will depend on the operating carrier’s policy for each sector. The operating carrier of each sector is detailed in your itinerary.

View the Virgin Australia and Etihad Airways carry-on baggage guidelines.

Checked Baggage

Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.

Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage.

Excess Baggage

Excess baggage fees will be charged for any items that exceed the free checked baggage allowance. For details see Excess Baggage.

Virgin Australia Lounge Access

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We’ve raised the bar.

Whether it’s relaxing with a glass of wine at the end of a long day, enjoying live music that lifts your mood or simply waking up with a freshly made barista coffee, our lounges aim to make flying a pleasure.

Our architecturally designed lounges are the perfect environment to catch up on work, socialise or relax in comfort. Full business services are available including complimentary WIFI access, meeting rooms and access to a suite of news publications so you can continue your day undisturbed.

Velocity Platinum and Gold members, Guests in business class and Virgin Australia lounge members can enjoy lounge access when travelling on Virgin Australia operated domestic flights.

For access for Etihad customers, see Etihad Lounge Directory

Etihad Airways Lounge Access 

Velocity Platinum and Gold members and Guests travelling in First or Business class receive complimentary entry into Etihad or partner lounges when travelling with Etihad.

Etihad Premium Lounges in Terminal 1 and Terminal 3 in Abu Dhabi offer a world of comfort and convenience - with well-appointed interiors and warm service, the lounges set the tone for your luxurious flight ahead. Freshen up in experience showers; step into one of our showers as your clothes are ironed and your shoes polished. Enjoy the world-renowned Six Senses Spa; five star dining; full business facilities; and fantastic family room with qualified nannies to watch over your kids.

Al Reem Lounge – Abu Dhabi Velocity Gold members plus a guest can use the lounge when travelling with Etihad in Economy Class or on a Virgin Australia International Long Haul flight in Economy or Premium Economy.

Etihad Airways First and Business Class Lounge - Sydney. Set over two natural light-filled levels and an area of 798m2, the Sydney lounge offers a range of facilities catering to the diverse needs of today’s business and leisure travellers. This includes state-of-the-art business amenities with Apple computers; complimentary Wi-Fi connectivity and much more.

Lounge guests will also be treated to Etihad Airways signature food and beverage service with a choice of restaurant-style a la carte dining and a sumptuous buffet. Wines from local Australian producers complement an extensive selection of alcoholic and non-alcoholic beverages including beers, champagne, aperitifs, spirits and liqueurs.

For full terms and conditions and more information, please visit International Lounge Access.

 

Velocity Frequent Flyer

Our partnership with Etihad Airways integrates the Etihad Guest and Velocity frequent flyer programs allowing both members increased loyalty rewards and lounge access.

Velocity members can earn Velocity Points and Status Credits on eligible Etihad Airways services, and redeem Points for flights in their award winning Economy, Business or First Class cabins on services to over 90 destinations around the globe.

Eligible Gold and Platinum Velocity members will receive the luxury of priority check in, priority boarding, additional baggage allowance and entry into Etihad Airways Lounges around the world, for details see Velocity's benefits-at-a-glance.

Be our guest, become a Velocity Frequent Flyer.

On services operated by Etihad Airways with a VA or EY flight number Velocity Platinum members Velocity Gold members Velocity Silver members
Earn Velocity Points tick yes tick yes tick yes
Redeem Velocity Points tick yes tick yes tick yes
Earn Status Credits tick yes tick yes tick yes
Priority airport check-in tick yes tick yes no
Priority boarding tick yes tick yes tick yes
Priority baggage handling tick yes tick yes no
Lounge Access# Access plus one guest Access plus one guest no
Increased check in baggage allowance Additional 20kg Additional 15kg Additional 10kg

 

#Eligibility for lounge access varies according to your fare class, Velocity membership level and destination. For information on worldwide lounge access, simply select your eligibility from the drop down box on Virgin Australia’s International Lounge Access Guide.

Note: Increased check in baggage allowance: No single item may exceed 32kg

Velocity Frequent Flyer loyalty program of Virgin Australia

For full terms and conditions and more information, please visit Benefits at a Glance.