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Please only use the below form to submit a complaint or compliment on a flown Virgin Australia flight.

Step 1 : Contact Details






Additional Details:



Velocity Member:
Return Contact :

Step 2 : Feedback Details







(max 10000 characters)


(max 10000 characters)

Bank Details

If your journey was disrupted and you incurred additional expenses because of this, you may qualify to make a claim. To save time, please provide us with receipts for review (that can be uploaded at the bottom of this form) along with your bank account details.




























Upload Supporting Documentation: