Please only use the below form to submit a complaint or compliment on a flown Virgin Australia flight.
Please provide us with your reservation number and flight details to help us identify your booking:
(max 10000 characters)
If your journey was disrupted and you incurred additional expenses because of this, you may qualify to make a claim. To save time, please provide us with receipts for review (that can be uploaded at the bottom of this form) along with your bank account details.