At Virgin Australia we seek to deliver consistent, industry standard practices, and to lay the foundations to grow our business into the future.

On the weekend of 11-13 January 2013 we introduced our new Sabre booking and check-in system. This transformation was critical in realising our vision of becoming a single integrated airline with a seamless travel experience across our global airline network.

This change has resulted in a decision by Virgin Australia to remove our Airpass product for sale via the Virgin Australia website, effective 11 January 2013.

All existing Airpass bookings will be migrated to our new system. For any changes or amendments to existing bookings please contact our Guest Contact Centre on +61 7 3296 2296 (if calling from overseas) or on 136 789 (if calling from within Australia).

We thank you for your support, and we look forward to providing you with new and exciting product offerings in the near future.

For information on our new booking system and features, please read about our Sabre System Changes.