IMPORTANT INFORMATION:

Update on Denpasar (Bali) flights as at 19:30 AEST Tuesday 27 September 2016

System Changes

System Changes - Sabre booking and check-in system

In January we introduced our new Sabre booking and check-in system. This transformation enables us to provide our customers with more choice and a range of new benefits.

From 14 January 2013, all Virgin Australia flight numbers will begin with the code “VA” rather than “DJ”.

For further information on the transition and the new features of our Sabre booking and check-in system, please click on the tiles below. 


Booking Online

Booking Online

Our new booking system uses a different booking process, which involves new and altered steps.

 How to Book Online |  How to Book with Points + Pay

Managing Bookings Online

Managing Bookings Online

Our new booking system has changed what you can manage online, and the processes involved.

 How to Manage Bookings Online

Web Check-in

Web Check-in

You can still check in online as before, but some of our Web Check-in steps have changed.

 How to Web Check-in

Mobile Check-in

Mobile Check-in

You can still check in while on the move, but some of our Mobile Check-in steps have changed.

 How to Mobile Check-in

Itineraries & Flight Reminder Emails

Itineraries & Flight Reminder Emails

Our new system generates itineraries and emails that look different to those that we previously issued.

 More information

Travel Bank

Travel Bank

We have introduced a new flight credit tool called Travel Bank, which has replaced our previous credit system.

 Find out more

InformationFor more information about our new features please read our Glossary of Terms, or contact our Guest Contact Centre.