Planning

Short Haul International

In the Air

Cabin Class

Economy

Food and Drink

Tea, coffee and water included. Food and alcohol available for purchase/ 

Space+

Available for purchase

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

  

On the Ground

Baggage

Not included.

Access to the Virgin Australia lounge

Not included. Available to Platinum and Gold Velocity members.

Priority Check-in/Boarding/Baggage

Not included. Available to Platinum and Gold Velocity members. Priority Check-In available to Silver Velocity members.

Guest Call Centre/Airport Fees

$A40 fee applies

Advanced Standard Seat selection

Included

UpgradeMe Premium Bid

Permitted

Velocity UpgradeMe Points

Not permitted

 

 

Fare Rules

Changes

Name Changes

Not permitted

Flight Time and Date Changes

Permitted until 24 hours prior to scheduled departure - $A150 fee + fare difference

or

Permitted until scheduled departure for same flight/same day changes - no fee + fare difference

More information on fees and charges for changes.

Cancellations and No-shows

Cancellations

Not permitted

No Show

Loss of fare

Credits and Refunds

Not permitted

Payment

Instant payment required

 

 

Velocity Frequent Flyer

Velocity Points and Status Credits

0.5 points/mile

 

 

In the Air

Cabin Class

Economy

Food and Drink

Tea, coffee and water included. Food and alcohol available for purchase

Space+

Available for purchase

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

 

On the Ground

Baggage

1 piece of checked baggage included (up to 23kg).

Access to the Virgin Australia lounge

Not included. Available to Platinum and Gold Velocity members.

Priority Check-in/Boarding/Baggage

Not included. Available to Platinum and Gold Velocity members. Priority Check-In available to Silver Velocity members.

Guest Call Centre/Airport Fees

$A40 fee applies

Advanced Standard Seat selection

Included

UpgradeMe Premium Bid

Permitted 

Velocity UpgradeMe Points

Permitted

 

Fare Rules

Changes

Name Changes

Not permitted.

Flight Time and Date Changes 

Permitted until 24 hours prior to scheduled departure - $A80 fee + fare difference

or

Permitted until scheduled departure for same flight/same day changes - no fee + fare difference

More information on fees and charges for changes

Cancellations and No-Shows

Cancellations

Permitted until 24 hours prior to scheduled departure - $A80 fee + fare difference

No Show

Loss of Fare

Credits and Refunds

 

$80 refund fee - fare refundable to Travel Bank only

 

Payment

Instant payment required

 

Velocity Frequent Flyer

Velocity Points and Status Credits

0.5 points/mile

 

 

 

In the Air

Cabin Class

Economy

Food and Drink

Included

Space+

Available for purchase 

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

 

On the Ground

Baggage

1 piece of checked baggage included (up to 23kg).

Access to the Virgin Australia lounge

Not included. Available to Platinum and Gold Velocity members.

Priority Check-in/Boarding/Baggage

Not included. Available to Platinum and Gold Velocity members. Priority Check-In available to Silver Velocity members.

Guest Call Centre/Airport Fees

$A40 fee applies

Advanced Standard Seat selection

Included

UpgradeMe Premium Bid

Permitted

Velocity UpgradeMe Points

Permitted

 

Fare Rules

Changes

Name Changes

Not permitted.

Flight Time and Date Changes

Permitted until 24 hours prior to scheduled departure - $A80 fee + fare difference

or

Permitted until scheduled departure for same flight/same day changes - no fee + fare difference

More information on fees and charges for changes

Cancellations and No-Shows

Cancellations

Permitted until 24 hours prior to scheduled departure - $A80 fee + fare difference 

No Show

Loss of fare

Credits and Refunds

$A80 refund fee - fare refunded to Travel Bank only

Payment

Instant payment required

 

Velocity Frequent Flyer

Velocity Points and Status Credits

0.5 points/mile

 

 

 

In the Air

Cabin Class

Economy

Food and Drink

Included

Space+

Available for purchase 

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

 

On the Ground

Baggage

1 piece of checked baggage included (up to 23kg).

Access to the Virgin Australia lounge

Not included. Available to Platinum and Gold Velocity Members.

Priority Check-in/Boarding/Baggage

Not included. Available to Platinum and Gold Velocity Members. Priority Check-In available to Silver Velocity members,

Guest Call Centre/Airport Fees

$A40 fee

Advanced Standard Seat selection

Included

UpgradeMe Premium Bid

Permitted 

Velocity UpgradeMe Points

Permitted

 

Fare Rules

Changes

Name Changes

Not permitted.

Flight Time and Date Changes 

Permitted until scheduled departure  – no  fee + fare difference.

More information on fees and charges for changes

Cancellations and No-Shows

Cancellations

Cancellations permitted up to 24 hours before scheduled departure - no fee.

No Show

$300 charge per sector. 

Credits and Refunds

Permitted to Travel Bank or original form of payment - no fee. 

Payment

Instant payment required

 

Velocity Frequent Flyer

Velocity Points and Status Credits

1 point/mile

 

 

 

In the Air

Cabin Class

Business

Food and Drink

Included

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

 

On the Ground

Baggage

2 pieces of checked baggage included (up to 32kg each).

Access to the Virgin Australia lounge

Included

Priority Check-in/Boarding/Baggage

Included

Guest Call Centre/Airport Fees

No fee

Advanced Standard Seat selection

Included

 

Fare Rules

Changes

Name Changes

Not permitted.

Flight Time and Date Changes 

Permitted until 24 hours prior to scheduled departure – A$120 fee + fare difference.

More information on fees and charges for changes

Cancellations and No-Shows

Cancellations

Permitted until 24 hours prior to scheduled departure - $A120 fee

No Show

Loss of fare

Credits and Refunds

Permitted to Travel Bank only.

Payment

Instant payment required

 

Velocity Frequent Flyer

Velocity Points and Status Credits

2 points/mile

 

 

 

In the Air

Cabin Class

Business

Food and Drink

Included

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

 

On the Ground

Baggage

2 pieces of checked baggage included (up to 32kg each).

Access to the Virgin Australia lounge

Included

Priority Check-in/Boarding/Baggage

Included

Guest Call Centre/Airport Fees

No fee

Advanced Standard Seat selection

Included

 

Fare Rules

Changes

Name Changes

Not permitted.

Flight Time and Date Changes 

Permitted until scheduled departure – no fee + fare difference.

More information on fees and charges for changes

Cancellations and No-Shows

Cancellations

Permitted prior to before scheduled departure - no fee

No Show

$300 charge per sector

Credits and Refunds

Permitted to Travel Bank or original form of payment.

Payment

Instant payment required

 

Velocity Frequent Flyer

Velocity Points and Status Credits

2 points/mile