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Planning

International Short Haul

The following fare types are available across our International Short Haul network.

Your Economy fare options

The information below sets out the specific fare rules, inclusions, fees and surcharges for each fare type. These are in addition to your rights under the Australian Consumer Law.

These fare rules are applicable for all bookings (including those made using Future Flight credits). Some fare rules are different for bookings made using Future Flight credits, and these are indicated in orange below. Bookings made using Future Flight credits are subject to the Future Flight Credits Terms of Use.

 

Getaway

Our lowest fare for guests who don’t need the flexibility to change their flight.

Fare class: U, M, S, T 

Elevate

Both value and flexibility, with options to explore if our guests’ plans change.

Fare class: U, Q, V, N, E, L 

Freedom

Full flexibility for guests who might have a last-minute change of plan.

Fare class: U, K, H, B, Y 

 

What's included in your fare?

 
Getaway
or
Getaway Future Credit fare
Elevate
or
Elevate Future Credit fare
Freedom
or
Freedom Future Credit fare
Food and drink information icon
Currently not available. Complimentary water and a snack is offered, irrespective of cabin. Complimentary meals and the purchase of additional food and drinks will not be available on board.
In-flight Entertainment 15x15-inclusions-tick
Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more.
Checked baggage 15x15-inclusions-tick
1 piece (up to 23kg)
Carry-on baggage 15x15-inclusions-tick
2 pieces maximum (up to 7kg total)
Advanced standard seat selection 15x15-inclusions-tick
Included
Upgrade option - Economy X+ 15x15-inclusions-tick
Available for purchase. Find out more.
Upgrade option - UpgradeMe 15x15-inclusions-tick
Available. Find out more.
Lounge access information icon
Currently not available. Our lounges are temporarily closed and we are continuing to assess their re-opening as travel restrictions ease.
We look forward to welcoming you back soon.
Velocity UpgradeMe points 15x15-inclusions-tick
Permitted
Velocity Points earned 5 points/ AU$1. Learn more about Velocity Points and Status Credits.
Velocity Status Credits earned 15x15-inclusions-tick
Yes
Velocity Points bonus for Platinum, Gold and Silver members 15x15-inclusions-tick
Yes

Fare flexibility

Changes*

Getaway
or
Getaway Future Credit fare
Elevate
or
Elevate Future Credit fare
Freedom
or
Freedom Future Credit fare

Permitted until midnight prior to scheduled departure: Fee applies as listed below + fare difference

Australia - AUD 150
New Zealand/Cook Islands - NZD 150
Fiji - FJD 155
Papua New Guinea - PGK 150
Solomon Islands - SBD 500
Indonesia - IDR 1,100,000
Samoa - WST 190
Tonga - TOP 180
Vanuatu - VUV 8100

or

Until scheduled departure for same flight/same day upgrades:
No fee + fare difference

Permitted 30 days prior to scheduled departure: No fee + fare difference

or

Within 30 days prior to scheduled departure: Fee applies as listed below + fare difference

Australia - AUD 100
New Zealand/Cook Islands - NZD 100
Fiji - FJD 125
Papua New Guinea - PGK 200
Solomon Islands - SBD 400
Indonesia - IDR 700,000
Samoa - WST 150
Tonga - TOP 140
Vanuatu - VUV 6000

or

Until scheduled departure for same flight/same day upgrades:
No fee + fare difference

Permitted prior to scheduled departure:
No fee + fare difference

Cancellations*

Getaway
Elevate
Freedom
Cancellations are not permitted on this fare Permitted prior to scheduled departure. Fee applies as listed below. No fee

Credit to Travel Bank:

Australia - AUD 100
New Zealand/Cook Islands - NZD 100
Fiji - FJD 125
Papua New Guinea - PGK 200
Solomon Islands - SBD 400
Indonesia - IDR 700,000
Samoa - WST 150
Tonga - TOP 140
Vanuatu - VUV 6,000

Refund to original form of payment:

Australia - AUD 200
New Zealand/Cook Islands - NZD 200
Fiji - FJD 230
Papua New Guinea - PGK 300
Solomon Islands - SBD 850
Indonesia - IDR 1,400,000
Samoa - WST 300
Tonga - TOP 300
Vanuatu - VUV 12,500

Cancellations - Future Credit fares*

Getaway Future Credit fare
Elevate Future Credit fare
Freedom Future Credit fare
Cancellations are not permitted on this fare

Permitted with fees prior to scheduled departure:
Future Flight credit only**. Fee applies as listed below.

  Australia - AUD 100
New Zealand/Cook Islands - NZD 100
Fiji - FJD 125
Papua New Guinea - PGK 200
Solomon Islands - SBD 400
Indonesia - IDR 700,000
Samoa - WST 150
Tonga - TOP 140
Vanuatu - VUV 6,000
Permitted with no fee prior to scheduled departure:
Future Flight credit only**

Name changes

Name changes are not permitted

No shows

Getaway
or
Getaway Future Credit fare
Elevate
or
Elevate Future Credit fare
Freedom
or
Freedom Future Credit fare
100% loss of fare


You may also be entitled to a refund under the Australian Consumer Law in certain circumstances.

 

Other fees and surcharges

Guest Contact Centre fee^ AUD 40 (Conversion to local currency as per daily exchange)
Airport service fee^^ AUD 40 (Conversion to local currency as per daily exchange)
Card payment fee (payment surcharge)#

For card payments made within Australia, the following payment surcharge applies.

For bookings made by credit card: 1.024% per booking

For bookings made by debit card: 0.410% per booking

For card payments made outside Australia, the following fee applies per person.

New Zealand/Cook Islands - NZD 10
Fiji - FJD 10
Papua New Guinea - PGK 22
Solomon Islands - SBD 73
Indonesia - IDR 110,000
Samoa - WST 25
Tonga - TOP 18
Vanuatu - VUV 950

 

Your Business fare options

The information below sets out the specific fare rules, inclusions, fees and surcharges for each fare type. These are in addition to your rights under the Australian Consumer Law.

These fare rules are applicable for all bookings (including those made using Future Flight credits). Some fare rules are different for bookings made using Future Flight credits, and these are indicated in orange below. Bookings made using Future Flight credits are subject to the Future Flight Credits Terms of Use.

 

Business Saver

For guests you want exceptional style and refined comfort. If plans change, you can cancel or change your flight for a fee plus fare difference.

Fare class: I, D
 

Business

For guests who prefer refined comfort and full flexibility. Flights can be changed or cancelled for no additional fee plus fare difference.

Fare class: C, J

 
 

What's included in your fare?

 
Business Saver
or
Business Saver Future Credit fare
Business
Food and drink information icon
Currently not available. Complimentary water and a snack is offered, irrespective of cabin. Complimentary meals and the purchase of additional food and drinks will not be available on board.
In-flight Entertainment 15x15-inclusions-tick
Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more.
Checked baggage 15x15-inclusions-tick
2 pieces (up to 32kg each)
Carry-on baggage 15x15-inclusions-tick
2 pieces maximum (up to 7kg total)
Advanced standard seat selection 15x15-inclusions-tick
Included
Lounge access information icon
Currently not available. Our lounges are temporarily closed and we are continuing to assess their re-opening as travel restrictions ease.
We look forward to welcoming you back soon.
Velocity Points earned 5 points/ AU$1. Learn more about Velocity Points and Status Credits.
Velocity Status Credits earned 15x15-inclusions-tick
Yes
Velocity Points bonus for Platinum, Gold and Silver members 15x15-inclusions-tick
Yes

Fare flexibility

Changes*

Business Saver
or
Business Saver Future Credit fare
Business

Permitted until 30 days prior to scheduled departure:
No fee + fare difference

or

Within 30 days prior to scheduled departure:
Fee applies as below.

Australia - AUD 200 + fare difference
New Zealand/Cook Islands - NZD 200 + fare difference
Fiji - FJD 185 + fare difference
Papua New Guinea - PGK 300 + fare difference
Solomon Islands - SBD 650 + fare difference
Indonesia - IDR 1,400,000 + fare difference
Samoa - WST 230 + fare difference
Tonga - TOP 200 + fare difference
Vanuatu - VUV 9,520 + fare difference

Permitted prior to scheduled departure:
No fee + fare difference

Cancellations*

Business Saver Business
Permitted prior to scheduled departure. Fee applies as below. No fee
Credit to Travel Bank: Refund to original form of payment:

Australia - AUD 200
New Zealand/Cook Islands - NZD 200
Fiji - FJD 185
Papua New Guinea - PGK 300
Solomon Islands - SBD 650
Indonesia - IDR 1,400,000
Samoa - WST 230
Tonga - TOP 200
Vanuatu - VUV 9,520

Australia - AUD 400
New Zealand/Cook Islands - NZD 400
Fiji - FJD 400
Papua New Guinea - PGK 500
Solomon Islands - SBD 850
Indonesia - IDR 3,000,000
Samoa - WST 400
Tonga -  TOP 400
Vanuatu - VUV 16,000

Cancellations - Future Credit fares*

Business Saver Future Credit fare
Business

 

Permitted with no fee prior to scheduled departure:
Future Flight credit only**. Fee applies as below.

Australia - AUD 200
New Zealand/Cook Islands - NZD 200
Fiji - FJD 185
Papua New Guinea - PGK 300
Solomon Islands - SBD 650
Indonesia - IDR 1,400,000
Samoa - WST 230
Tonga - TOP 200
Vanuatu - VUV 9,520
Not applicable

Name changes

Name changes are not permitted.

No shows

Business Saver
or
Business Saver Future Credit fare
Business
100% loss of fare


You may also be entitled to a refund under the Australian Consumer Law in certain circumstances.

 

Other fees and surcharges

Guest Contact Centre fee No fee
Airport service fee No fee
Card payment fee (payment surcharge)# For card payments made within Australia, the following payment surcharge applies.

For bookings made by credit card: 1.024% per booking

For bookings made by debit card: 0.410% per booking

For card payments made outside Australia, the following fee applies per person.

New Zealand/Cook Islands - NZD 10
Fiji - FJD 10
Papua New Guinea - PGK 22
Solomon Islands - SBD 73
Indonesia - IDR 110,000
Samoa - WST 25
Tonga - TOP 18
Vanuatu - VUV 950

 


Important information about fare types

  • + Conditions apply. Economy X availability depends on aircraft.
  • All Virgin Australia airfares are subject to change without notice. If you change your booking, your new fare may be more expensive than the original fare paid.
  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law.
  • To maximise customer choice we offer the ability to avoid paying a card payment fee (payment surcharge) online by paying your booking in full using the POLi Direct Payment option, or call the Guest Contact Centre with a gift voucher.
    Conditions.
  • * Change and Cancellation fees are per person, per booking.
  • ** Any amount paid for using a credit or debit card will be included in the value of the Future Flight credit.
  • # Card Payment Fee (Payment Surcharge) is applied per booking when using credit card or debit card as the method of payment and is non-refundable except where you are entitled to a refund of your fare under the Australian Consumer Law. For bookings made with debit and credit cards the card payment fee (payment surcharge) is capped at $11 for Domestic flights per person and $70 for International flight per person.
  • ^ Applicable each time guests call the GCC to make, change or cancel a booking.
  • ^^ Applicable each time guests make, change or cancel a booking at the airport.