Privacy Statement - Health Information

Who is collecting your personal information?

Your health personal information is being collected by Virgin Australia Airlines Pty Ltd (ABN 36 090 670 965). Our contact details are available at our website or you can email us at

Collection of your personal information

Your health information was collected by:

By providing your health information (whether directly to us or through a third party on your behalf) in connection with any of the above circumstances, you consent to us collecting health information from you and using and disclosing your health information for the purposes set out in this Collection Notice.

Why do we collect your personal information?

We collect your health information:

What would happen if we did not collect your personal information?

If we cannot collect your health in connection with a Special Assistance Request or a medical clearance form, we may not be able to provide you with Special Assistance and/or process your flight or experience booking. We may not be able to fully investigate a safety incident, complaint or claim if we cannot collect certain health information from you.

Who will we disclose your personal information to?

Further information about our likely uses and disclosures of personal information is contained in our Privacy Policy.

Access and correction of your personal information

Our Privacy Policy located on our website contains information about how you can access or correct your personal information.

Privacy complaints

Our Privacy Policy contains information about how you can make a privacy complaint and how we will deal with a privacy complaint. You can contact our Privacy Officer at

Overseas disclosure of your personal information

We are likely to disclose your health information to the overseas countries where: