IMPORTANT INFORMATION:

Update on Denpasar (Bali) flights as at 10:30 AEST Wednesday 28 September 2016

Experience

Hawaiian Airlines

 

Virgin Australia is proud to be a codeshare partner with Hawaiian Airlines from Sydney to Honolulu and the neighbouring islands of Maui, Kauai and The Big Island.

Our partnership offers Velocity Frequent Flyer members the ability to earn and redeem Velocity Points and gain Status Credits on eligible flights.

Visit the Hawaiian Airlines website.

 

In the Air

Virgin Australia codeshares on Hawaiian Airlines non-stop services between Sydney and Honolulu using A330 aircraft. With an extended codeshare offering on flights between Honolulu and the neighbouring islands of Maui, Kauai and The Big Island Hawaii using B717 and ATR 42 aircraft. 

In the Air

Virgin Australia Cabin Classes

International 'The Business'

Virgin Australia International Business Class Cabin 

When travelling in ‘The Business’ on Virgin Australia’s Boeing 777 fleet, guests will enjoy all of the exceptional benefits as detailed below:

  • Arrive and depart in style with complimentary limousine transfers
  • Dedicated ‘The Business’ Check-in, Boarding and Baggage Release
  • Access to Virgin Australia partner lounges
  • Welcome aboard glass of champagne
  • Private cocoon-like suites
  • Fully horizontal lie flat beds with in seat massage and extra legroom
  • Personal video screen with full screen video on demand entertainment system
  • Fully adaptable private suite with electrical power, USB connectivity and storage at your fingertips
  • A Luke Mangan designed à la carte menu, which uses the finest local produce
  • Premium selection of Australian and international wines
  • Self-service boutique bar
  • Customs Express Path and Priority Baggage release 

Premium 

virgin Australia International Premium Economy cabin

 When travelling in our Premium experience across our Boeing 777 fleet, guests will enjoy benefits such as:

  • Dedicated Premium Check-in, Boarding and Baggage Release
  • Champagne cocktail and canapés served after take-off
  • Generous 41” seat pitch and 9” recline
  • 10.6” Seatback In-flight entertainment screen and noise cancelling headsets
  • In-seat electrical power and USB connectivity
  • Self- service bar with a selection of beverages and snacks
  • The best in fresh and local produce, with a selection of Australian wines and world-class liqueurs 

International Economy 

Virgin Australia International Economy Class cabin

  • Personal video screen with full video on demand entertainment system
  • USB slot to power personal devices
  • Delicious menu with a selection of meal and beverage option
  • Self-service snack kiosk with a selection of snacks and drinks.

Guests travelling on our international long haul services also have the opportunity to select Economy Space + at the time of booking. Located in the first five rows and the exit rows of the main cabin on Virgin Australia's Boeing 777-300ER fleet, Economy Space + benefits include:

  • Extra legroom;
  • Check-in via a dedicated Premium check-in counter;
  • Pre-boarding;
  • Preferred overhead locker;
  • Dedicated crew members throughout the flight;
  • Guaranteed first meal choice; and
  • Premium noise cancelling headset.

Domestic/International Short Haul

Virgin Australia offers two comfortable, stylish and innovative cabin classes on-board its Domestic Australia flights, providing wireless In-flight Entertainment, gourmet food and beverage selections and excellent customer service. Learn more about our Cabin Classes.

Hawaiian Airlines International Business

750x260-ha-front-cabin

  • Pre-departure signature cocktail
  • Generously sized seats with extra legroom
  • Priority boarding
  • Award-winning Hawai‘i regional cuisine
  • Unlimited in-flight beverage service
  • Complimentary in-seat entertainment system with access to a wide selection of Movies On Demand, TV shows and audio channels
  • Complimentary access to the Hawaiian Airlines Plumeria Club

Hawaiian Airlines International Extra Comfort

750x260-ha-extra-comfort

  • More legroom
  • Priority boarding
  • Upgraded meal and a selection of beverages, including beer, wine and spirits
  • Personal electrical power outlet
  • Complimentary in-seat entertainment system with access to a wide selection of Movies On Demand, TV shows and audio channels

Hawaiian Airlines International Economy

  • Sumptuous island-inspired meals and a selection of beverages, including beer, wine and spirits
  • Complimentary in-seat entertainment system with access to a wide selection of Movies On Demand, TV shows and audio channels

Transfers 

Virgin Australia codeshares on select Hawaiian Airlines services. Please check your itinerary and ensure you check-in with the operating airline.

You should be checked in for your international flight at least 90 minutes prior to your scheduled departure time. For further details see Check In.

Arriving in Australia

On arrival in Australia, all guests must clear immigration and customs before proceeding to domestic transfer area.

Complimentary intra-terminal transfers are offered between domestic and international terminals for connecting guests in Sydney and Brisbane.

Please select your city to view a transfers map and instructions: 

 

Carry-on Baggage

Your carry-on baggage allowance will depend on the operating carrier’s policy for each sector. The operating carrier of each sector is detailed in your itinerary.

View the Virgin Australia and Hawaiian Airlines carry-on baggage guidelines. 

Checked Baggage

Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.

Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage.

Excess Baggage

Excess baggage fees will be charged for any items that exceed the free checked baggage allowance. For details see Excess Baggage.

Virgin Australia Lounge Access 

We’ve raised the bar. 

Whether it’s relaxing with a glass of wine at the end of a long day, enjoying live music that lifts your mood or simply waking up with a freshly made barista coffee, our lounges aim to make flying a pleasure.

Our architecturally designed lounges are the perfect environment to catch up on work, socialise or relax in comfort. Full business services are available including complimentary WIFI access, meeting rooms and access to a suite of news publications so you can continue your day undisturbed.

Velocity Platinum and Gold members, Guests in business class and Virgin Australia lounge members can enjoy lounge access when travelling on Virgin Australia operated domestic flights.

Hawaiian Airlines Lounge Access

750x260-ha-lounge

Guests travelling in Business class receive complimentary entry into the International Business class lounge when departing Sydney or Brisbane and the Plumeria Lounge in Honolulu. The Plumeria Lounge is a special place for Hawaiian guests to relax and share memories of the sights, sounds, and flavours of the Islands.

For full terms and conditions and more information, please visit International Lounge Access.   

Virgin Australia Velocity members can earn and redeem Velocity Points and Status Credits by flying on eligible flights with Virgin Australia and Hawaiian Airlines.

Become a Velocity Frequent Flyer.

On services operated by Hawaiian Airlines with a VA or HA flight number Velocity Platinum members Velocity Gold members Velocity Silver members
Earn Velocity Points tick yes tick yes tick yes
Redeem Velocity Points tick yes tick yes tick yes
Earn Status Credits tick yes tick yes tick yes
Access to the Hawaiian Airlines lounges Eligibility for lounge access varies according to your fare class, Velocity membership level and destination. For information on worldwide lounge access, simply select your eligibility from the drop down box on Virgin Australia’s International Lounge Access Guide.
 

 

Velocity Frequent Flyer loyalty program of Virgin Australia

For full terms and conditions and more information, please visit Benefits at a Glance.