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Experience

Delta Air Lines partnership

Partnership with Delta Air Lines 

Virgin Australia is proud to partner with award-winning airline, Delta Air Lines – one of the world’s largest airlines. Together we proudly serve more than 204 million customers annually through our extensive and integrated network of destinations. Operating 24 flights per week, connecting over 40 destinations in Australia and New Zealand with 250+ cities in the U.S., Canada and Mexico.

Together, Virgin Australia and Delta Air Lines offer an unrivalled experience, with a seamless and consistent journey to Los Angeles and beyond. Stay connected with our in-flight connectivity services and enjoy the benefits of the most rewarding frequent flyer program for Velocity and Sky Miles members.

Service that goes 'above and beyond' is the Virgin Australia - Delta way. 

 

 

 

 

Virgin Australia and Delta Network

Together, Virgin Australia and Delta Air Lines connect you to 250+ destinations across the trans-pacific, operating 24 direct flights per week between Australian ports Sydney, Brisbane and Melbourne to Los Angeles using B777 aircraft.

From Los Angeles, connect to over 177 Delta flights departing daily, including 10 peak-day flights between Los Angeles and New York. 

 

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Delta cabin classes

Delta Air lines operates a three-class service: Delta One Suites, Delta Premium Select and Main Cabin (Economy).

Delta One Suites®

Delta One Suite cabin

One of the most exclusive cabins in the sky, Delta One offers a dedicated in-cabin flight attendant and luxurious details that truly make a difference in how you spend your time in the air. Find the Delta One experience on Delta operated flights between Sydney and Los Angeles as well as selected flights within the United States.

Cabin features include:

  • A private suite featuring full-height doors, and privacy dividers between center suites.
  • 180 degree Flat-bed seat with direct aisle access
  • Thoughtfully designed personal stowage areas
  • Westin Heavenly® In-Flight Bedding and slippers
  • TUMI amenity kit featuring Le Labo skin care products
  • Premium entertainment on 15.4” screen accessible via Delta Studio™ with noise-cancelling headsets, 110v power and USB outlets
  • Free messaging on service via iMessage, Facebook Messenger and WhatsApp plus Wi-Fi available for purchase
  • Chef-curated five-course plated menu with expert wine pairings

Delta Premium Select® 

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Experience Delta Premium Select - a new, superior Delta cabin available on Delta operated flights between Sydney and Los Angeles. You’ll find more space to stretch out and relax with a wider seat and additional recline.

Cabin features include:

  • Enjoy more personal space with 38” pitch, 19” width, up to 7” of recline with adjustable leg and head rests
  • Westin Heavenly® In-Flight Blanket with pillow and a TUMI amenity kit featuring Malin+Goetz skin care
  • Pre-departure beverage service followed by fresh, seasonal menu selections
  • Up to 13.3-inch, high resolution in-flight entertainment screen with complimentary movies, shows, games, and noise-cancelling headphones
  • In-seat power ports for devices and convenient storage 

Delta Main Cabin

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No matter your destination, find all of your must-haves on any trip you take in Delta’s Main Cabin. With complimentary premium entertainment and truly exceptional service, you’ll find yourself enjoying each mile.

Cabin features include:

  • Seat selection prior to check-in^
  • Complimentary sleep kits with eyeshades and earplugs
  • Welcome cocktail, inflight service including complimentary snacks and meals served with beer, wine and spirits
  • Premium entertainment range on 9” screen accessible via Delta Studio™ and USB outlets
  • Free messaging on service via iMessage, Facebook Messenger and WhatsApp plus Wi-Fi available for purchase 

^ Seating is a request only and cannot be guaranteed

For more information on Delta Air Lines cabins please visit www.delta.com

 

Delta Air Lines cabin crew

Transfers

Virgin Australia codeshares with Delta Air Lines. This means that your itinerary and ticket may reflect a Virgin Australia flight number, however the flight is operated by Delta. In this instance guests must check their itinerary or ticket to ensure they check-in with the operating airline. Please ensure you check in with the operating airline in this instance.

Departing Australia 

Guests departing from the International Terminals in Sydney, Melbourne and Brisbane can check-in 3 hours before the flight’s scheduled departure time.

Virgin Australia offers complimentary transfers between Domestic and International Terminals in Sydney and Brisbane. Bags will be taggeds and boarding passes issued through to the guest’s final destination*. 

Arriving in Australia 

On arrival in Australia, all Virgin Australia and Delta Air Lines guests must clear immigration and customs.

Please select your city to view the transfer map and instructions: 

Arriving and transiting through Los Angeles Airport (LAX)

Virgin Australia flights will arrive at Tom Bradley International Terminal. All bags must be collected in LAX and customs cleared.. If your bags have been checked through to your final destination*, please present them at the interline/connecting baggage area after clearing Customs. Otherwise take your bags with you to your onward departure terminal.

Please proceed to Terminal 2 or 3 for Delta Air Lines operated flights. Terminals 2, 3 and Tom Bradley International Terminal are approximately a 300m walk from each other. For connecting flights, where possible, we recommend walking to ensure you connect onwards. Alternatively, a free inter-terminal shuttle bus operates from outside the terminal buildings. 

Departing Los Angeles Airport (LAX) or other North American cities

Guests travelling on a Virgin Australia operated flight, check-in is located at LAX Terminal 2. After check in please proceed , to Tom Bradley International Terminal via the walkway or inter-terminal shuttle bus for security screening and departure gate.

Guests travelling on a Delta operated flight, check in is located at LAX Terminal 2.

For guest travelling from cities within the United States, Mexico and Canada will be through checked to their final destination* within Australia or New Zealand. The guest will receive a boarding pass and bag tags to their final destination* however the guest will be expected to collect their bags at the last international transit point and clear customs prior to boarding their domestic flight to their final destination.

Upon arrival in LAX please ensure you proceed to the departure gate of the operating Carrier. All Virgin Australia operated flights depart from Tom Bradley Internal Terminal. If you are travelling on a Delta operated flight, please check your itinerary to ensure you know which Terminal the flight is departing from.

*entire journey must be on the same ticket 

Carry-on Baggage

Your carry-on baggage allowance will depend on the operating carrier’s policy for each sector. The operating carrier of each sector is detailed in your itinerary.

View the Virgin Australia and Delta Air Lines carry-on baggage guidelines.

Checked Baggage

Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.

Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage.

Excess Baggage

Excess baggage fees will be charged for any items that exceed the free checked baggage allowance. For details see Excess Baggage.

Delta Air Lines Lounge Access  

Delta Air Lines lounge

Velocity Platinum and Gold members travelling on a Delta operated flight receive complimentary access to Delta Sky Club lounges at selected cities within the United states.

Business class guests travelling between Australia and the United states on the same ticket are entitled to lounge access in the United states where a Delta Sky club is present. 

*For eligibility and more information, please visit International Lounge Access.

Frequent Flyer

Delta Air Lines Sky Club

Velocity members can earn, redeem points and gain status credits when travelling on eligible Delta Airlines operated services. Eligible Velocity members can enjoy additional benefits such as lounge entry, additional check in baggage allowance, priority airport check in, priority security screening, priority boarding and priority baggage handling*.

*For further details and eligibility, please visit the Delta Air Lines partner page.

Become a Velocity Frequent Flyer.

 

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For full terms and conditions, please visit Benefits at a Glance.