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Virgin Australia Cargo Contact List

Select your location from the table below:


For all passenger booked animal travel please visit the Travelling With Pets page. 

Adelaide - ADL

Cargo Handler Pak Fresh
Contact Details

08 8234 4222 
0450 021 247

sales@pakfresh.com.au

3 Comley Street
Adelaide Airport
SA, 5950

Location on Google Maps
(Entrance from rear of building only)

Business Hours Mon to Sat: 0430 to 2100
Sun: 0800 to 1600
Public Holidays: 0800 to 1200

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes - Passenger VA Flights

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

30 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

45 mins after arrival

Cool room capacity

1,000sqm Chiller, 50 sqm Freezer

EFTPOS Facilities Yes
Freighter Handling Aerocare
0403 924 395
Cargo.Adl@aerocare.com.au
Dangerous Goods Capability on VA Freighter Flights - No

Albury - ABX

Cargo Handler Aus Flight Handling
Contact Details

02 6023 3754

abx.airport@virginaustralia.com

Albury Airport

69 Airport Drive, Riverina Highway, Albury NSW 2640
Location on Google Maps

Business Hours Mon to Fri: 0800 to 1700
Sat: 0800 to 1500
Sun: hours of operation are designed to serve the needs of our cargo customers. For service out of hours, please contact us

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

No

EFTPOS Facilities Yes

Alice Springs - ASP

Cargo Handler Oceania Aviation
Contact Details

08 8953 5600

asp.airport@virginaustralia.com

Alice Springs Airport,

Santa Teresa Road,
Alice Springs NT 0870
Location on Google Maps

Business Hours

Mon to Sun: Open 90 min before departure of all Virgin Australia flights and will close 30 min after arrival of all Virgin Australia flights.

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Not available

Cool room capacity

No

EFTPOS Facilities Yes

Ayers Rock (Uluru) - AYQ

Cargo Handler Oceania Aviation
Contact Details

08 8956 3419

AYQ.Airport@virginaustralia.com

Connellan Airport (Ayers Rock)
Yulara, NT 0872
Location on Google Maps

Business Hours Mon to Sun: Open 90 mins before departure of all Virgin Australia flights and will close 30 min after arrival of all Virgin Australia flights.

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

No

EFTPOS Facilities Yes

Brisbane - BNE

Cargo Handler Menzies
Contact Details

07 3171 4410

bne.vacargo@menziesaviation.com

1 Rosa Street (Off Qantas Drive)
Brisbane Airport, Eagle Farm QLD 4009
Location on Google Maps

Business Hours Mon to Sun: 0400 to 0100

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes – Passenger VA Flights

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

x2 cool room set at 2.5 Degrees
approx 250 m2

EFTPOS Facilities Yes
Freighter Handling Menzies Aviation
0447 173 490
bnecgosup@menziesaviation.com
bne.vacargo@menziesaviation.com

Dangerous Goods Capability on VA Freighter Flights - No
Dangerous Goods Capability on VA Freighter Flights - No

Broome - BME

Cargo Handler Broome Airfreight
Contact Details

0418 810 004

broomeairfreight@bigpond.com

6A Coghlan Street (next door to AVIS car rentals)
Broome, WA 6725
Location on Google Maps

Business Hours Mon to Fri: 0800 to 1700
Sat: 0900 to 1200
Sun: Hours of operation are designed to serve the needs of our cargo customers. For service out of hours, please contact us

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

No

EFTPOS Facilities Yes

Bundaberg - BDB

Cargo Handler Aerocare
Contact Details

07 3117 0434

bdb.airport@virginaustralia.com

Bundaberg Regional Airport,
2 Isis Highway, South West Bundaberg QLD 4670
Location on Google Maps

Business Hours

Mon, Tues, Wed, Thurs, Fri and Sun: 1230 to 1530
Sat: 1045 to 1345

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Not available

Cool room capacity

No

EFTPOS Facilities Yes

Cairns - CNS

Cargo Handler AeroCare (Virgin Australia branded building)
Contact Details

0418 586 618

tae.cns.ops@aerocare.com.au

Building 34 Rapide Crt
Eastern Precinct Cairns Airport Qld 4870
Location on Google Maps

Business Hours

Mon to Fri: 0430 to 2230
Sat to Sun: 0430 to 1900

Hours of operation are designed to serve the needs of our cargo customers. For service out of hours, please contact us.

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes – Passenger VA Flights

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

45 mins after arrival

Cool room capacity

Reefer container

EFTPOS Facilities Yes
Freighter Handling Pionair/ATE-ATS
Steve Hill – 0417 728 524
stevehill@ate-ats.com.au
Dangerous Goods Capability on VA Freighter Flights - No

Christmas Island - XCH

Cargo Handler Christmas Island Removals
Contact Details

08 9164 8521

ciremove@pulau.cx

Christmas Island Removals
Gaze Road, Christmas Island WA 6798
(Just near the stop sign at the bottom of the hill)

Business Hours

Mon to Fri: 0700 to 1600

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes

Please contact The Freight Shop via the phone number or email address above for further details.

Cargo AVI Capabilities

Not available

Cool room capacity

Please contact The Freight Shop via the phone number or email address above for further details.

EFTPOS Facilities No

Cocos Islands - CCK

Cargo Handler Freight Shop
Contact Details

08 9477 6088

perth@freightshop.com.au

Airport, Cocos Islands
Location on Google Maps

Business Hours

Mon to Sun: 0700 to 1430

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes

Please contact The Freight Shop via the phone number or email address above for further details. 

Cargo AVI Capabilities

Not available

Cool room capacity

Please contact The Freight Shop via the phone number or email address above for further details.

EFTPOS Facilities Not 

Coffs Harbour - CFS

Cargo Handler Oceania Aviation
Contact Details

02 6658 0696

cfs.airport@virginaustralia.com

Coffs Harbour Regional Airport, Aviation Dr,
Coffs Harbour, NSW 2450
Location on Google Maps

Business Hours

Mon to Sun: 1050 to 1630

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Darwin - DRW

Cargo Handler Dnata
Contact Details

08 8927 0411
0413 888 449

drw_flightops@dnata.com.au

4b Lancaster Road
Marrara NT, DRW, 0821
Location on Google Maps

Business Hours

Mon to Fri: 0700 to 1830
Sat and Sun: 1100 to 1800

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

2 x 20ft Chillers

EFTPOS Facilities Yes

Emerald - EMD

Cargo Handler Aerocare
Contact Details

07 4987 7317

emd.airport@virginaustralia.com

Emerald Airport, 
Gregory Hwy Emerald, QLD 4720
Location on Google Maps

Business Hours

Mon: 0600 to 0900, 1100 to 1400 and 1545 to 1845
Tues: 0600 to 0900 &1100 to 1400 and 1545 to 2200
Wed: 0600 to 1345 & 1530 to 1830
Thurs: 0800 to 1430 & 1545 to 1845
Fri: 0800 to 1430 & 1545 to 1845
Sat: 0900 to 1200
Sun: 1130 to 1430 and 1545 to 1900

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity Not available
EFTPOS Facilities Yes

Geraldton - GET

Cargo Handler Virgin Australia
Contact Details

08 9923 3626

Geraldton@virginaustralia.com

Virgin Australia Terminal
Geraldton Airport
Geraldton-Mount Magnet Road
Moonyoonooka WA 6532
Location on Google Maps

Business Hours

Mon to Sun: Hours of operation are designed to serve the needs of our cargo customers. For service out of hours, please contact us

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not Available

EFTPOS Facilities Yes

Gladstone - GLT

Cargo Handler Aerocare
Contact Details

07 4978 7965

glt.airport@virginaustralia.com

Gladstone Airport Aerodrome Road, Gladstone QLD 4680
Location on Google Maps

Business Hours

Mon to Fri: 0515 to 0800 & 0930 to 1300 & 1430 to 1800
Sat: 0530 to 0800
Sun: 1115 to 1300 & 1430 to 1800

Lodgement Hours

Express, Sameday, Perishable and Unitised Cargo: Inbound only

All other Cargo: Inbound only

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Not available - Inbound only

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Gold Coast (Coolangatta) - OOL

Cargo Handler Coast Cargo
Contact Details

07 5599 2333

virgin.ool@coastcargo.com.au

20 Eastern Avenue
Gold Coast Airport, Bilinga QLD 4225
Location on Google Maps

Business Hours

Mon to Fri: 0700 to 1700
Sat: 0700 to 1200
Sun and Public Holidays: CLOSED (Open to Booked Passenger Pet’s only)

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes - Monday - Friday only

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Weight Capacity 24,000kg, Cubic Capacity 27.9 cubic metres.

EFTPOS Facilities Yes - American Express and Cash not accepted

Hamilton Island - HTI

Cargo Handler Aerocare
Contact Details

07 4946 9631

hti@aerocare.com.au

Great Barrier Reef Airport,
Hamilton Island QLD 4803
Location on Google Maps

Business Hours

Mon: 1100 to 1600
Tues to Sun: 0930 to 1430

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Inbound only

All other Cargo: Inbound only

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Not available - Inbound only

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Hervey Bay - HVB

Cargo Handler Oceania Aviation
Contact Details

07 4125 5289

hvboperations@oceaniaaviation.com

Hervey Bay Airport,
Don Adams Drive, Urangan QLD 4655
Location on Google Maps

Business Hours

Mon to Sun: 10.20 - 13.10

Lodgement Hours

Express, Sameday, Perishable, Unitised and all other cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Hobart - HBA

Cargo Handler Aerocare (Virgin Australia Branded Building)
Contact Details

0421 053 768

hba.cargo@virginaustralia.com

102 Holyman Ave, Hobart Airport Cambridge, TAS, 7170
Location on Google Maps

Business Hours

Mon to Thurs: 0400 to 2130
Fri: 0400 to 2330
Sat: 0500 to 2130
Sun: 0500 to 2330

Lodgement Hours

Perishables: closes 120 mins before departure

All other Cargo including Express, Sameday and Unitised cargo: : Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes -Inbound only between Mon to Fri 0800 to 1700 (excludes public holidays)

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Not available - Inbound only

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

35 Cubic Metres - 6.06m x2.44m x2.50m, Ex 20ft Reefer Sea Container

EFTPOS Facilities Yes

Kalgoorlie - KGI

Cargo Handler Quick As a Wink Couriers
Contact Details

0418 956 772

quickasawinkcouriers@outlook.com

Kalgoorlie Airport, Hart Kerspien Dr, Broadwood WA 6430
Location on Google Maps

Business Hours

Mon to Fri: 0700 to 1700
Sat: 0800 to 1200
Sun: Closed (Open to booked passenger pet travel only)

Good Friday 14th April 2017: Closed

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 60 mins before departure.

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities No

Karratha - KTA

Cargo Handler Macson Freight
Contact Details

08 9144 1522

freight@macsonfreight.com

Karratha Airport, Airport Drive,
Karratha Airport WA 6714
Location on Google Maps

Business Hours

Mon to Sun: Open 90 min before departure of all Virgin Australia flights and will close 30 min after arrival of all Virgin Australia flights.

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes -Inbound only between Mon to Fri 0800 to 1700 (excludes public holidays)

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Not available

Kununurra - KNX

Cargo Handler Kununurra Couriers
Contact Details

(08) 9168 1999
0417 992 377

Kununurra.couriers@westnet.com.au

2 Konkerberry Drive, Kununurra WA 6743
Location on Google Maps

Business Hours

Mon to Sun: 0900 – 1630

Lodgement Hours

Express, Sameday, Perishable,Unitised Cargo and all other cargo: Closes 60 mins before departure

Handover Hours

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 60 mins before departure

Handover Hours

45 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Launceston - LST

Cargo Handler Aus Flight Handling (Virgin Australia Branded Building)
Contact Details

0412 990 191

lstfreight@ausflighthandling.com.au

Building 1, Launceston Airport,
278 01 Evandale Rd, Western Junction 7212 (across the road from Bargain Car Rentals)
Location on Google Maps

Business Hours

Mon to Fri: 0415 to 1800
Sat: 0515 to 1530

Sun and Public Holidays: Closed (open to booked passenger pets only through the airport terminal)

Tuesday 18th April 2017: Closed

Lodgement Hours

Express, Sameday, Perishable, Unitised Cargo and all other cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 30-45 mins after arrival

Express, Sameday, Perishable and all other cargo:30- 45 mins after arrival

Dangerous Goods Capability

Yes - Inbound only on Passenger VA Flights

Lodgement Hours

Not available - inbound only

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

35 Cubic Metres - 6.06m x2.44m x2.50m, Ex 20ft Reefer Sea Container

EFTPOS Facilities Yes
Freighter Handling Aus. Flight Handling
Andrew Lydon – 0409 188 324
lydonandrew24@gmail.com
Dangerous Goods Capability on VA Freighter Flights - No

Mackay - MKY

Cargo Handler AeroCare (Virgin Australia Branded Building)
Contact Details

0421 058 310

Mackay.Freight@virginaustralia.com

Building 11, Roy Steen Street,
Mackay Airport QLD 4740
Location on Google Maps

Business Hours

Mon to Sun: 0500 - 1330, 1530 - 1730
Hours of operation are designed to serve the needs of our cargo customers. For service out of hours, please contact us

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Melbourne - MEL

Cargo Handler Menzies
Contact Details

03 8340 8154

melva@menziesaviation.com

1 Apac Drive, Melbourne Airport,
Tullamarine, VIC, 3045
Location on Google Maps

Business Hours

Mon to Fri: 0400 to 0100
Sat and Sun: 0500 to 2359

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes – Passenger VA Flights

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

4m x 4m

EFTPOS Facilities Yes (Does not accept American Express, Credit card surcharge of 4%)
Freighter Handling Menzies Aviation
03 8340 8146
melva@menziesaviation.com
Dangerous Goods Capability on VA Freighter Flights - No

Mildura - MQL

Cargo Handler Aus Flight Handling
Contact Details

03 5023 4690

mql.airport@virginaustralia.com

Mildura Airport, Cnr Sturt Hwy & Wallnut Ave,
Mildura VIC 3500
Location on Google Maps

Business Hours

Mon to Sun: 1000 to 1230

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes (Does not accept American Express, Credit card surcharge of 4%)

Mount Isa - ISA

Cargo Handler Aerocare
Contact Details

07 4743 5910

isa.airport@virginaustralia.com

Virgin Australia Terminal Mount Isa Airport,
Barkly HWY, Mount Isa QLD 4825
Location on Google Maps

Business Hours

Mon to Thurs: 0715 to 1015
Fri: 1145 to 1445
Sat to Sun: Closed

Lodgement Hours

Express, Sameday, Perishable, Unitised Cargo and all other cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Newcastle - NTL

Cargo Handler Oceania Aviation
Contact Details

02 4965 0777

ntloperations@oceaniaaviation.com

Virgin Australia Cargo,
Loading dock, Newcastle Airport, Williamtown Drive,
Williamtown NSW 2318
Location on Google Maps

Business Hours

Mon: 0530 to 1815
Tues to  Thurs:
0730 to 1815
Fri:
0720 to 2200
Sat:
0530 to 1820
Sun:
1125 to 2200

Lodgement Hours

Express, Sameday, Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 30 mins after arrival

Express, Sameday, Perishable and all other cargo: 30 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Newman - ZNE

Cargo Handler Linden Logistics
Contact Details

08 9177 8030

newmantollpr@bigpond.com

Newman Airport Freight Shed area,
Newman Airport
Location on Google Maps

Business Hours

Mon to Fri: 0700 to 1730
Sat: 0700 to 1200
Sun: Hours of operation are designed to serve the needs of our cargo customers. For service out of hours, please contact us

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Not available

Perth - PER

Cargo Handler Menzies Aviation
Contact Details

08 9479 2186

per.vacargo@menziesaviation.com 

4 Anson Road
Perth Airport
Location on Google Maps

Business Hours

Mon to Sun: 24 Hours

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes – Passenger VA Flights

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

180 tonnes at 0°c, 120 tonnes at -25°c/Rollerised chiller - x15 airline pallets inclusing AAU and 30 AV type containers

EFTPOS Facilities Yes
Freighter Handling Menzies Aviation
0407 996 803 / 0418 324 576
Per.leadinghands@skystar.com.au
chris.littlewood@menziesaviation.com
mbrian@skystar.com.au
Dangerous Goods Capability on VA Freighter Flights - No

Port Hedland - PHE

Cargo Handler Port Hedland Airfreight
Contact Details

08 9140 1111

airfreight@phaf.com.au

Port Hedland Airfreight, 29 Williamson Way,
Port Hedland Airport, 6721
Location on Google Maps

Business Hours

Mon to Fri: 0700 to 1730
Sat: 0730 to 0930 and 1700 to 1800
Sun: 0930 to 1100

Lodgement Hours

Express, Sameday, Perishable, Unitised Cargo and all other cargo: Closes 60 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable, Unitised Cargo and all other cargo: 15-30 mins after arrival

Dangerous Goods Capability

Yes - must be pre booked to ensure Dangerous Goods qualified staff are present

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

15-30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Port Macquarie - PQQ

Cargo Handler Aus Flight Handling
Contact Details

02 6583 1542

pqq.airport@virginaustralia.com

Port Macquarie Airport, 99 Boundary Street, Port Macquarie NSW 2444
Location on Google Maps

Business Hours

Mon to Sun: 0900 to 1800

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Not available

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Rockhampton - ROK

Cargo Handler

AeroCare (Virgin Australia Branded Building)

Contact Details

0421 618 797

rockhampton.freight@virginaustralia.com

Virgin Freight Shed, Rockhampton Airport
Terminal Drive, Rockhampton, QLD, 4700
Location on Google Maps

Business Hours

Mon to Sun: 0800 to 1730

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Sunshine Coast (Maroochydore) - MCY

Cargo Handler

Kangaroo International (Virgin Australia Branded Building)

Contact Details

0423 606 638

mcy@ausuperoo.com

Gate 7a, Sunshine Coast Airport, Friendship Avenue,
Marcoola QLD 4564
Location on Google Maps

Business Hours

Mon to Fri: 0700 to 1300
Sat, Sun and Public Holidays: Closed (open to booked passenger pet travel only through the airport terminal)

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 15 mins after arrival

Express, Sameday, Perishable and all other cargo: 15 mins after arrival

Dangerous Goods Capability Not available
Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

Not available

EFTPOS Facilities Yes

Sydney - SYD

Cargo Handler

Menzies (Virgin Australia Branded Building)

Contact Details

02 8985 7532

syd.virgin@menziesaviation.com

273 Eleventh Street, Mascot NSW 2020
Location on Google Maps

Business Hours

Mon to Sun: 0430 to 2300

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

 

If booked on an A330 add an additional 15 mins onto the lodgement and handover times

Lodgement Hours

Closes 120 mins before departure

Handover Hours

45 mins after arrival

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

35 Cubic Metres: 6.06m x2.44m x2.50m, Ex 20ft Reefer Sea Container

EFTPOS Facilities Yes
Freighter Handling Menzies Aviation
0403 735 214
va.freighters@menziesaviation.com
Dangerous Goods Capability on VA Freighter Flights - No

Townsville - TSV

Cargo Handler

AeroCare (Virgin Australia Branded Building)

Contact Details

0419 849 132

TSV.Freight@virginaustralia.com

293 Ingham Rd, (Enter from Meehan Road)
Garbutt QLD 4814
Location on Google Maps

Business Hours

Mon to Fri: 0500 to 1700
Sat to Sun: All lodgement and handover is to be done at the Virgin Australia check in terminal

Lodgement Hours

Express, Sameday,
Perishable and Unitised Cargo: Closes 60 mins before departure

All other Cargo: Closes 90 mins before departure

Handover Hours

Unitised cargo: 60 mins after arrival

Express, Sameday, Perishable and all other cargo: 45 mins after arrival

Dangerous Goods Capability

Yes - Inbound only on Passenger VA Flights

Cargo AVI Capabilities

Lodgement Hours

Closes 90 mins before departure

Handover Hours

30 mins after arrival

Cool room capacity

35 Cubic Metres: 6.06m x2.44m x2.50m, Ex 20ft Reefer Sea Container

EFTPOS Facilities Yes
Freighter Handling Aerocare
07 4775 7035
cargo.tsv@aerocare.com.au
Dangerous Goods Capability on VA Freighter Flights - No