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Shannons test page

A little reassurance when it’s time to fly

We all know COVID-19 is causing unprecedented change and uncertainty in our world, but at Virgin Australia, our guests have always been, and will always be our first priority. We’re taking extra steps during this time to help protect you and your booking – we call it our Passenger Promise.

Future Flight credits available

We’re pleased to advise that Future Flight credits are now available for use to book specific Virgin Australia products and services.

Increased domestic schedule

We’re increasing our flying to 30 destinations across Australia by early August.

No change fees

If you a hold a ticket for travel up to 31 October 2020, you can change your booking or cancel (where eligible) without fees. Fare differences may apply.

Safety and wellbeing

We’ve implemented new health and safety initiatives to keep you safe when travelling with us.

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Velocity
member?

Unlike other frequent flyer programs, it's free to be a Velocity member. Join today and start earning Points on the things you do everyday.

Up to 20% off when you buy points

Buy Points Booster and get to your next reward sooner. Offer ends 17 March 2021. Ts&Cs apply. 

Fly for less, holiday for more

Up to 35% off selected domestic flights

Up to 20% off when you buy points

Buy Points Booster and get to your next reward sooner. Offer ends 17 March 2021. Ts&Cs apply. 

Change or cancel your booking

We’ve increased flexibility on all new and existing bookings to give you peace of mind.

Flying during this time

Information on our schedule and travel restrictions that may apply to you. 

Health and wellbeing

We're implementing changes to our customer journey to minimise risks associated with COVID-19. 

Change or cancel your booking

We’ve increased flexibility on all new and existing bookings to give you peace of mind.

Flying during this time

Information on our schedule and travel restrictions that may apply to you. 

Health and wellbeing

We're implementing changes to our customer journey to minimise risks associated with COVID-19. 

Change or cancel your booking

We’ve increased flexibility on all new and existing bookings to give you peace of mind.

Change or cancel your booking

We’ve increased flexibility on all new and existing bookings to give you peace of mind.

Up to 20% off when you buy points

Buy Points Booster and get to your next reward sooner. Offer ends 17 March 2021. Ts&Cs apply. 

Fly for less, holiday for more

Up to 35% off selected domestic flights

Up to 20% off when you buy points

Buy Points Booster and get to your next reward sooner. Offer ends 17 March 2021. Ts&Cs apply. 

Up to 20% off when you buy points

Buy Points Booster and get to your next reward sooner. Offer ends 17 March 2021. Ts&Cs apply. 

Fly for less, holiday for more

Up to 35% off selected domestic flights

Up to 20% off when you buy points

Buy Points Booster and get to your next reward sooner. Offer ends 17 March 2021. Ts&Cs apply.