ARC Agents Refund Form

Travel Agents Refund Request Form

Important Information

For BSP markets where BSP has been withdrawn or for ARC agents where ticketing rights have not been reinstated, if you would like to request a refund, please complete this form. We will be in touch with further information shortly.

Reason for refund

Please select from the below options

Reason for refund *

Refund of ticket as per fare rules

Refund cancellation fee when ticket has been refunded

Refund for document coupons used out of sequence

Refund due to a downgrade

Refund due to document exchanged by Virgin Australia

Refund due to involuntary flight cancellation or change

Partial EMD refund

Refund Details

Please complete the following details so that we can review your refund request

Passenger Name (as per ticket) *

Booking Reloc / PNR # *

Document Number *

Value to be refunded (where required)

Waiver code (if applicable)

Additional information (please add information to support your request)

Agency Details

Agency Name *

Contact Name *

IATA / ARC Number *

Email contact *

Conditions of Entry

Where you can go with 100,000 points*

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ARC Agents Refund Form

Travel Agents Refund Request Form

Important Information

Where you can go with 100,000 points*

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