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Experience

Hainan Airlines

Alliance with Hainan Airlines 

 

Virgin Australia codeshares on Hainan Airlines’ direct services between Australia and mainland China. The partnership offers customers entry into Chinese gateways of Changsha, Haikou and Shenzhen.

Virgin Australia customers travelling on these services will enjoy superior luxury, comfort and on board service delivered by Hainan Airlines crew. 

 

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Hainan Airlines and Virgin Australia Network

Virgin Australia codeshares on Hainan Airlines’ 12 return services per week operating from Australian cities Brisbane, Cairns, Melbourne and Sydney to Chinese destinations Changsha, Haikou and Shenzhen.

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Hainan Airlines Cabin Classes

Business Class

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Hainan Airlines offers customers an elegant and luxurious experience in their Business class, with 180 degree lie- flat seats, refined and delicious In-flight Meals and international award winning alcoholic drinks to lighten up your trip.

Economy Class

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Hainan Airlines are pleased to offer an interactive inflight entertainment system to passengers travelling in Economy Class, along with complimentary food and beverages.

 

Transfers

Virgin Australia codeshares on Hainan Airlines operated services. Please check your itinerary and ensure you check-in with the operating airline.

You should be checked in for your international flight at least 90 minutes prior to your scheduled departure time. For further details see Check-in information

Arriving in Australia 

On arrival in Australia, all guests must clear immigration and customs. 

Please select your city to view the transfer map and instructions:

Arriving in China and connecting to a domestic flight

Passengers travelling on a Hainan Airlines operated flight from Australia to China, who are connecting to a China domestic flight must collect their bags upon arrival into China. Passengers are then required to drop their bags at the transfer terminal where applicable, or recheck-in bags at the China domestic terminal for the onward flight.

 

Carry-on Baggage

Your carry-on baggage allowance will depend on the operating carrier's policy for each sector. The operating carrier of each sector is detailed in your itinerary.

View the Virgin Australia and Hainan Airlines carry-on baggage guidelines.

Checked Baggage

Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.

Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage.

Excess Baggage

Excess baggage fees will be charged for any items that exceed the free checked baggage allowance. For details see Excess Baggage.

Hainan Airlines Lounge Access

Velocity Platinum, Gold members and guests travelling in Business class on Hainan Airlines operated services receive complimentary entry into Hainan operated Lounges at selected destinations throughout China.

For eligibility and more information, please visit International Lounge Access

Frequent Flyer

Velocity members can earn, redeem points and gain status credits when travelling on eligible Hainan Airlines operated services. Eligible Velocity members can enjoy additional benefits such as lounge entry, additional check in baggage allowance, priority airport check in and priority boarding.*

*For further details and eligibility, please visit the Hainan Airlines partner page.

Become a Velocity Frequent Flyer.

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For full terms and conditions, please visit Benefits at a Glance.