IMPORTANT INFORMATION:

Bali Flights

Experience

Delta Air Lines Alliance

Alliance with Delta Air Lines

Virgin Australia is proud to be a codeshare partner with Delta Air Lines – one of the world’s largest airlines. Together Virgin Australia and Delta serve more than 170 million customers each year with a broad network of destinations across North America, Australia and New Zealand designed to meet the needs of our busy corporate and leisure travellers.

Our partnership offers Velocity Frequent Flyer members the ability to earn and redeem Velocity frequent flyer points and gain status credits on eligible flights along with other service benefits including the use of Delta Airlines lounges within the USA* and Virgin Australia lounges within Australia. (*selected lounges)

Delta logo

Visit the Delta Air Lines website.

Delta Air Lines and Virgin Australia Network

Together Virgin Australia and Delta Air Lines operate 25 return flights per week between Australia and Los Angeles using B777 aircraft. Our joint network offers access from 53 destinations in Australia and New Zealand to over 250 destinations through the United States, Canada and Mexico.

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Delta Air Lines Cabin Classes

Delta One

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  • Recline 180 degree Flat-bed
  • One 110v universal power outlet for laptops and tablets and one USB port for phone
  • Complimentary premium entertainment through Delta Studio
  • Expanded menu of choices featuring more personalized service and a selection of four different entrées (including vegetarian pasta), premium cheeses, mini desserts and ice cream sundaes
  • Complimentary premium spirits
  • To help expedite the check-in process, Delta One™ passengers can utilize dedicated check-in positions that will be clearly marked within each airport terminal
  • Passengers departing on same day International Delta One™ flight may access Delta Sky Clubs® worldwide

 

Delta Comfort+™

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  • Access to Sky Priority® boarding
  • Dedicated overhead bin space
  • Extra legroom
  • Superior snacks
  • Complimentary beer, wine, and spirits
  • Complimentary premium entertainment from Delta Studio™.

Delta Main Cabin

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  • Complimentary snacks and award-winning service
  • A non-alcoholic beverage of your choice including Starbucks® coffee
  • Beer, wine and spirits are available for purchase
  • Select flights have EATS menu selections for sale
  • Premier onboard experience, including Wi-Fi, free personal video entertainment with Delta Studio™ .

 

Transfers

Virgin Australia and Delta Airlines codeshare on each other’s services. Guests must check their itinerary to ensure they check-in with the operating airline.

Departing Australia 

Guests departing from Sydney, Melbourne and Brisbane can check-in 3 hours before the flight’s scheduled departure time. 

Virgin Australia offers complimentary transfers between domestic and international terminals in Sydney and Brisbane. Bags will be checked through to the final destination and boarding passes will be issued for the entire journey. 

Arriving in Australia 

On arrival in Australia, all Virgin Australia and Delta guests must clear immigration and customs. 

Please select your city to view the transfer map and instructions:

Arriving and transiting through Los Angeles Airport (LAX)

Virgin Australia flights will arrive at Tom Bradley International Terminal. Collect your bags and proceed through customs. If your bags have been checked through to your final destination, please present them at the interline/connecting baggage area after clearing Customs. Otherwise take your bags with you to your onward departure terminal.

Please proceed to Terminal 2 or 3 for Delta Air Lines operated flights. Terminals 2, 3 and Tom Bradley International Terminal are approximately a 300m walk from each other. For connecting flights, where possible, we recommend walking to ensure you connect onwards. Alternatively, a free inter-terminal shuttle bus operates from outside the terminal buildings.

Departing Los Angeles Airport (LAX) or other North American cities

Guests on a Virgin Australia operated flights, check-in at LAX Terminal 2 at the Virgin Australia check-in counter, then proceed to Tom Bradley International Terminal via the walkway or inter-terminal shuttle bus for security screening.

Guests on a Delta operated flight check in at LAX Terminal 2 at the Delta check-in counter.

From other North American cities, guests booked on a single itinerary will be issued their boarding passes, and their bags will be checked through to their final destination on the Virgin Australia network.

Upon arrival in LAX, guests travelling onward on Delta operated Sydney flights should check monitors and proceed to their departure gate. Guests travelling onward on flights operated by Virgin Australia should then proceed to Tom Bradley International Terminal via the walkway or inter-terminal shuttle bus for security screening. 

Carry-on Baggage

Your carry-on baggage allowance will depend on the operating carrier’s policy for each sector. The operating carrier of each sector is detailed in your itinerary.

View the Virgin Australia and Delta Air Lines carry-on baggage guidelines.

Checked Baggage

Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.

Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage.

Excess Baggage

Excess baggage fees will be charged for any items that exceed the free checked baggage allowance. For details see Excess Baggage.

Virgin Australia Lounge Access 

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We’ve raised the bar.

Whether it’s relaxing with a glass of wine at the end of a long day, enjoying live music that lifts your mood or simply waking up with a freshly made barista coffee, our lounges aim to make flying a pleasure.

Our architecturally designed lounges are the perfect environment to catch up on work, socialise or relax in comfort. Full business services are available including complimentary WIFI access, meeting rooms and access to a suite of news publications so you can continue your day undisturbed.

Velocity Platinum and Gold members, Guests in business class and Virgin Australia lounge members can enjoy lounge access when travelling on Virgin Australia operated domestic flights.

For access for Delta Air Lines customers, see Delta Air Lines Lounge Directory

Delta Air Lines Lounge Access  

Velocity Platinum and Gold members, and Guests travelling in Business class on codeshare services operated by Delta Air Lines in selected cities within the United States receive complimentary entry into Delta Sky Club lounges.

For full terms and conditions and more information, please visit International Lounge Access.   

Frequent Flyer

Virgin Australia and Delta Air Lines frequent flyer members can earn and redeem points and status credits on selected services with both airlines. Eligible Frequent Flyer members can enjoy additional benefits such as lounge entry, extra baggage allowance, priority check-in, priority security screening, priority boarding, priority baggage handling and increased check in baggage allowance.

Become a Velocity Frequent Flyer.

On services operated by Delta Air Lines with a VA or DL flight numberVelocity Platinum membersVelocity Gold membersVelocity Silver members
Earn Velocity Pointstick yestick yestick yes
Redeem Velocity Pointstick yestick yestick yes
Earn Status Creditstick yestick yestick yes
Priority airport check-intick yestick yesno
Priority boardingtick yestick yesno
Priority baggage handlingtick yestick yesno
Priority Security Screeningtick yestick yesno

Access to the Delta Air Lines Lounges
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Eligibility for lounge access varies according to your fare class, Velocity membership level and destination. For information on worldwide lounge access, simply select your eligibility from the drop down box on Virgin Australia’s International Lounge Access Guide.
 
Increased check in baggage allowance on Trans Pacific flights
The checked baggage allowance varies according to your fare class and Velocity membership level at the time of travel. Please visit the Virgin Australia Baggage section for further information.

 

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For full terms and conditions and more information, please visit Benefits at a Glance.