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TRADE RELEASE 30 December 2019
 
Virgin Australia accelerate is Moving to OSI Tracking for GDS Bookings
 

Virgin Australia accelerate would like to remind agents that from 1 January 2020 tour code tracking will be replaced by OSI tracking for all bookings. This means you only have until 31 December 2019 to migrate to the new booking process before it is replaced.

This shift to OSI tracking means you will no longer need to enter a tour code when making a booking.

OSI tracking will provide you with:

• An easier and more efficient booking process;
• Optimised tracking ability; and
• Streamlined ticketing.

How to make a booking using OSI entries

Please enter your client’s ABN number using the below OSI entries at the time of PNR creation.

GDS ABN/NZBN Entry Format Example Entry
Amadeus OS VA VACC/99999999999 OS VA VACC/99999999999
Galileo SI.VA*VACC/99999999999 SI.VA*VACC/99999999999
Sabre 3OSI VA VACC/99999999999 3OSI VA VACC/99999999999

Note: the ticket designator ACC99 will remain the same.

Please be aware that from 1 January 2020, all bookings without a correct OSI will receive an Agency Debit Memo (ADM). The correct OSI has to be the ABN/ACN number registered with the Virgin Australia accelerate program. To check a registered ABN/ACN, please email accelerate@virginaustralia.com

 
 
Where do I go for more information?
 
For more information, please contact your Virgin Australia Industry Account Manager or the Virgin Australia Industry Support team.
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