Bring your own phone, tablet or laptop to stream our in-flight entertainment on selected short-haul international and domestic services. This excludes services operated by ATR aircraft. Make sure you download or update the Virgin Australia Entertainment App or prepare your laptop before you fly. And remember – charge your device and pack your headphones.
Setting up your device for in-flight entertainment
For iPad®, iPhone®, iPod® touch and AndroidTM devices
Download Virgin Australia’s free Entertainment App from the App StoreTM or Google PlayTM store. Minimum requirements: iOS 11 (iPhone, iPad and iPod touch) with app version 6.1.11, Android 7 with app version 6.1.15. Unfortunately, older devices may not handle the features in this app.
Once on board, go to your device settings to switch flight mode on
Then activate WiFi and connect to the VirginAustralia wireless network
Open the Entertainment App, which will launch your device browser — then you can watch, listen, read and play.
For Windows laptops with Microsoft Silverlight*
Ensure the latest version of Microsoft® Silverlight® and Internet Explorer® is installed.
Once on board, open Internet Explorer and visit www.boardconnect.aero — then you can watch, listen, read and play.
Check you have enabled WiFi and are connected to VirginAustralia, after switching your device flight mode to ON.
Clicking the Virgin Australia entertain app will automatically open a browser. Alternatively, open your browser directly and type the following URL: www.boardconnect.aero.
Make sure you are using a supported internet browser — for your iOS device, use Safari; for notebooks, Internet Explorer 11 and Safari are supported. For Android devices, use Google Chrome. Check you have the correct operating system and app version, the minimum requirements: iOS 11 (iPhone, iPad and iPod touch) with app version 6.1.11, Android 7 with app version 6.1.15. Unfortunately, older devices may not handle the features in this app.
If unable to connect, disable any VPN services, kill all apps, turn WiFi OFF then ON and then turn your device OFF and then ON again.
If none of the above tips allow you to connect, your app may be out of date or else your device may no longer be able to operate this app functionality.
Unfortunately, Microsoft® has withdrawn support of Silverlight® for MacBooks. We are working to make system adjustments to restore MacBook compatibility on.
What's on this month
Watch our buzz reel below or download the full guide for this month's highlights.