Lounge enquiries or feedback

Please see below for the relevant contact details.

Lounge enquiries Phone: 1300 287 202 (or +61 7 3333 6688 if calling from New Zealand) during business hours Monday to Friday.
Email: the.lounge.guest.enquiry@virginaustralia.com
Federal Government lounge access enquiries Contact the Virgin Australia Federal Government team at Federal.Government@virginaustralia.com.
Lounge advertising Contact the Virgin Australia Adspace team on adspace@virginaustralia.com.
General feedback At Virgin Australia, we pride ourselves in delivering the highest standard of service. We value your feedback and invite you to submit feedback using our online form. Submit feedback.