Kiosk Check-in is available for paid flights, and for Velocity Frequent Flyer redemption flights, on Virgin Australia domestic services.

Kiosk Check-in is available from 8 hours up to 40 minutes before your scheduled flight departure.

How to Use Kiosk Check-in*:

  1. Start the check in process by choosing one of the following:
    • Enter your reservation number, 
    • Enter your name and destination, or
    • Swipe your Velocity Frequent Flyer member card.
  2. If there is more than one person on your booking, select the guests checking in with you.
  3. Kiosk Check-in will allocate a seat to all guests checking in at the time. You can change seat allocations by choosing from our interactive seat map.
  4. Your boarding pass will print automatically.
  5. Proceed to the bag drop counter to drop off your baggage. If you are travelling without checked baggage, make your way directly to your boarding gate.

*Guests who have booked with Special Service Requests are unable to use Kiosk Check-in and will need to check in via our check-in counters.

Our Kiosk Check-in facilities are available at selected domestic airports.