Note: Excess baggage fees are subject to change at any time without notice.
Virgin Australia will accept oversized and fragile baggage, as long as it is appropriately packaged and fits within weight and size limitations.
Oversized and fragile baggage accepted (but not limited to) on Virgin Australia includes: glassware and breakables, odd shaped items, some types of sporting equipment, prams, and large boxes. These items may require special handling and packaging.
Due to handling restrictions, oversized items carried in the aircraft hold must adhere to the following limitations:
|Baggage Limitations||Maximum Limits|
Certain bulky or fragile items will not be accepted as checked baggage, but may be carried in the aircraft cabin – subject to Virgin Australia approval. An additional seat must be purchased (charged at the best fare of the day) to accommodate the safe carriage of these items. Virgin Australia requires a minimum of 15 day’s notice, prior to the day of travel, for bulky baggage items to be approved for uplift.
Carriage of oversized and fragile baggage may be subject to additional costs and conditions. Please contact the Guest Contact Centre for more information.
Oversized and fragile items accepted on Virgin Australia include but are not be limited to the following:
Oversized baggage that is accepted on Virgin Australia flights may not be accepted on any interline or codeshare flights. The customer should contact any other applicable airline to discuss uplift of oversized baggage.
Wheelchairs/mobility aids are carried free of charge when required for personal use by guests who are travelling. For further information on travelling with assistance see our Mobility Assistance page.
The maximum dimensions of electric wheelchairs/mobility aids are as below:
|Wheelchair/Mobility Aids||Boeing 777|
Each item of sporting equipment represents one piece of the checked baggage allowance, provided that it does not exceed the maximum size and weight limits.
Sporting equipment includes but is not restricted to:
Sporting equipment represents 1 piece of checked baggage provided it complies with the oversized baggage weight and size restrictions.
Guest may include other items such as clothes, toiletries etc. on their baggage for their sporting equipment as long as it does not exceed their baggage weight allowance; otherwise they will be charged with an overweight baggage fee.
Firearms are permitted as Checked Baggage. It is the responsibility of the Guest to ensure all necessary permits and licenses required for the destination are held prior to travel.
Conditions of carriage:
Bicycles will only be accepted as checked baggage if packaged in a hard or soft manufactured bike box. Bike boxes may be purchased at the airport check-in counter. Before bicycles can be accepted for uplift, they must be packaged as follows:
Generally, the following applies to disassemble a bike:
When packing a bike, remember to:
We recommend that guests pre-purchase a box and pack their bike at least 24 hours prior to departure to ensure it is ready on time. Bike boxes can be purchased the airport for $25.00.
Surfboards may only be accepted onboard if packaged in a protective covering, with padded protection around the fin area. Virgin Australia recommends surfboard fins be removed where possible and placed in an enclosed compartment.
Snow skis and snowboards may only be accepted onboard as checked baggage if packaged in a protective skis/snowboard bag.
Fishing rods must be protected in a PVC cylinder, with screw ends obtained from a local fishing store, or in PVC plumbing or electrical tubing. Fishing Rods must not be strapped to suitcases or other baggage.
Guests may take small musical instruments onboard as carry-on baggage provided that each instrument does not exceed dimensions of 85cm x 34cm x 23cm (total linear dimensions 142cm). As an example only, many violins fit within these dimensions, while most guitars do not.
An instrument replaces one of the guest’s pieces of carry-on baggage (equivalent to a piece with total linear dimensions of 115cm), and the weight counts toward the guest’s 7kg total carry-on allowance.
Guests are asked to measure their musical instrument before arriving at the airport. It is recommended that guests board their aircraft promptly in order to stow their instrument in an overhead locker.
Larger musical instruments (exceeding dimensions of 85cm x 34cm x 23cm) are not allocated an additional baggage allowance and are managed as follows:
Any seafood, meat or frozen products must be sent as Freight. You must contact Freight Services to arrange transport prior to arriving at the airport.
Acceptance of bulky cabin baggage on Interline/Codeshare flights will depend on the operating carrier’s policy for each sector.
Virgin Australia does not support the transportation of hunting trophies, endangered species or shark fins and therefore, does not transport these items.
Cremated remains (human and animal) in the form of ashes may be stored in carry-on or checked baggage but must be shipped in funeral urns which are effectively cushioned against breakage by suitable packaging. The ashes must be contained in a sealed container (urn) of such construction that there can be no risk of accidental spillage.
A funeral urn carried in the cabin as carry-on baggage by a guest must conform to the following conditions before being accepted:
If a customer enquires about transporting a coffin, they are required to do so via Freight.