International Short Haul definition
Inclusive Allowances
Baggage Allowance According to Fare Type and Velocity Membership Status:
| Fare Type | None/Red | Silver | Gold | Platinum |
|---|---|---|---|---|
| Seat |  |
 |
 |
 |
| Seat and Bag |  |
 |
 |
 |
| Saver | |
|
|
|
| Flexi | |
|
|
|
| Premium Saver | |
|
|
|
| Premium | |
|
|
|
| Business |  |
|
|
|
* No single item may exceed 32kg
Note:
- For Velocity members, the complimentary baggage allowance will be allocated at check-in based on the membership level at the time of travel
- For Air New Zealand Airpoints members flying Virgin Australia checked baggage inclusions and tier benefits can be found at: http://www.airnewzealand.com.au/co-operation-partners-virgin-australia-group
- Pre-purchased baggage allowance: Pre-purchased baggage allowance: All International Short Haul guests can pre-purchase baggage allowance for up to two additional pieces at the time of making your booking in addition to the fare allowance. If you wish to purchase additional baggage allowance after your booking has been made, you can do so online or through the Guest Contact Centre (where a service fee may apply) up to one hour before your flight.
- Purchase at check-in: Additional baggage allowance can be purchased at the airport for a higher fee. Please view fees below.
- Baggage allowance of up to nine pieces in total (including fare and/or Velocity membership allowances and baggage allowance that has been pre-purchased) may be checked in per passenger on flights operated by Virgin Australia (subject to space availability). Some destinations may have additional restrictions depending upon aircraft type (e.g. ATRs).
- Guests travelling on an Air New Zealand marketed ticket: When arriving at the airport, guests travelling with excess baggage in addition to their included baggage allowance will be charged as per Air New Zealand excess baggage rates. Please visit the Air New Zealand website to check these rates.
To minimise additional baggage fees, we suggest, where possible, you place several items or bags into one bag, case or box to count as one piece – provided it does not exceed the maximum size or weight of your baggage allowance. Please note that multiple items held together through the use of rope, tape, plastic wrap or any other similar method are not deemed to be a single piece of baggage and will not be accepted as a single piece of baggage at the check-in counter.
For example when travelling with a bike you can place additional items in your bike box such as spare wheels, tools, towels, clothes etc. as long as the box remains within the size and weight limits of your allowance. To avoid delays at the service counter, we suggest you make these precautions prior to arriving at the airport.
Baggage Limits
- Each piece of baggage must not weigh more than 32kg, or exceed a total linear dimension (length + width + height) of 140cm, per piece. Baggage that exceeds these limits must be transported as Freight. Guests should contact Freight Services on 13 15 06 before arriving at the airport.
- Checked baggage that exceeds a weight limit of 23kg (where applicable) will attract overweight baggage fees and will only be accepted and loaded onboard at our discretion.
Note:
- For more information regarding baggage items that exceed these limits, please refer to our Oversized Items section.
Travelling with Infants and Children
Infants
Adults accompanying infants are entitled to carry infant special items as checked baggage free of charge on Virgin Australia domestic flights, irrespective of their combined weight. These items include, but are not restricted to the following:
- Pram/stroller
- Portable cot
- Car seat
- Baby capsule
If the adult does not have a baggage allowance the above items can still be checked in free of charge. Other infant items, such as clothing and toys, form part of the adult's baggage allowance.
- View more information on travelling with infants
Children
Children are entitled to the same baggage allowance as adults. Adults accompanying children are entitled to carry one car seat or booster seat per child as checked baggage free of charge, irrespective of the weight. If the adult does not have a baggage allowance, the car seat or booster seat can still be checked in free of charge.
- View more information on travelling with children and children travelling alone
Non-standard Items
Allowances regarding other items such as sporting equipment and musical instruments can be found in Oversized and Fragile Items.
Pre-Purchased Baggage additional baggage allowance
Additional baggage fees and overweight bag fees are subject to change at any time without notice.
- Additional baggage fees charged at check-in can be paid by credit card, cash and EFTPOS
- We cannot guarantee that additional baggage will be carried. This is at our sole discretion and is subject to aircraft loads.
For all International Short Haul guests (including Velocity Members), additional baggage is charged at per piece rate.
Additional baggage charge details fare as follows:
Pre-Airport (Online / Guest Contact Centre)
Guests traveling on a Seat, Seat and Bag, Saver, Flexi or Business fare have the option to pre-purchase up to additional pieces of baggage allowance in addition to the included baggage allowance for all fare types. AUD charges for total pre-purchased bag pieces in addition to the included allowance depend on fare and Velocity membership. See Appendix for Baggage Fee pricing.
Excess Baggage
Excess Baggage Fees for extra pieces purchased at Airport
We recommend that you pre-purchase additional baggage allowance before your check-in. A charge will apply at the airport for any pieces in excess of pre-purchased or included baggage allowances.
Fees are charged for each additional bag, per flight.
In addition, please note the following general guidelines and restrictions.
- Pieces over 32kg will not be accepted and need to be sent via freight
- Up to 9 pieces of baggage allowance in total, 2 of which can be pre-purchased may be checked per passenger on flights operated by Virgin Australia. Some destinations may have additional restrictions depending upon aircraft type e.g. ATRs
- We will use all reasonable endeavours to ensure carriage of your Baggage, including Checked Baggage, on the same flight as you. However, in some circumstances, aircraft operational limitations (for example, aircraft weight restrictions caused by unusually strong headwinds or very hot weather) may mean we are unable to carry your baggage on the same flight as you.
- Virgin Australia accepts excess baggage on a space-available basis. If the baggage cannot be carried on the same flight with you, it will be transported on the next available flight with sufficient load capacity available.
- Additional, overweight, and oversized baggage is accepted on a standby basis.
See appendix for Baggage Fee pricing.
A charge will apply at the airport for any pieces in excess of free and pre-purchased allowances. Fees are charged for each additional piece, per one-way journey (includes formal connecting flights). Fees charged at check-in can be paid by credit card, cash or EFTPOS.
Unaccompanied Baggage
We cannot accept checked baggage that is not travelling with a guest. Unaccompanied baggage must be sent as Freight.
Interline and Codeshare Partners
If your journey involves multiple flight segments operated by more than one carrier, then different baggage allowances may apply. For more information, please visit the Codeshare and Interline Partner webpage.