information International Short Haul definition

Adults and children travelling on our International Short Haul network are allocated a checked baggage allowance, as detailed below.

Each piece of baggage has a maximum total linear dimension (length + width + height) of 140cm (55in).

If you are travelling with non-standard items such as musical and sporting equipment, please refer to Oversized and Fragile Items.

Baggage Allowance

Virgin Australia International Services to and from Trans Tasman, Pacific Islands and Indonesia

Cabin Class None/Red Silver Gold Platinum
Economy 1 x 23kg 2 x 23kg 2 x 23kg 3 x 23kg
Business
2 x 32kg 2 x 32kg 2 x 32kg 3 x 32kg

For Velocity Members:

Things to Know

For Travellers with Infants and Children

Infants

Adults accompanying infants are entitled to carry up to 3 infant special items as checked baggage free of charge on Virgin Australia flights. Each item must not exceed 23kg. These items include, but are not restricted to the following:

Children

Children are entitled to the same baggage allowance as adults. Adults accompanying children are entitled to carry two special equipment items, as checked baggage free of charge. These include items, but are not restricted to the following:

View more information on travelling with infants and children.

Additional Baggage

In addition to your fare’s baggage allowance, you can add a maximum of two pieces of baggage at 23kg each per person before you arrive at the airport.

How to purchase Additional Baggage

Online:

If you’d like to purchase additional baggage to an existing booking, go to Manage your Booking.

Guest Contact Centre:

Please contact the Virgin Australia Guest Contact Centre on 13 67 89 if you are calling from within Australia.
View contact numbers outside of Australia.

At the Airport:

Additional baggage can be selected and purchased via self-service Kiosks or via an Agent at the Check-In counter. Higher baggage rates will apply at the airport.

Additional Baggage Fees

Baggage fees are charged for each additional piece, per one-way journey and are subject to change at any time without notice. Pre-purchased baggage may only be purchased if you are travelling on a Virgin Australia ticketed and operated flight. For tickets or connecting flights operated by other airlines, additional baggage may only be purchased at the airport on the day of departure.

Additional Baggage Fees per piece (maximum 23kg)

An additional two bags may be purchased online or via the Guest Contact Centre. If you need more than two additional bags, you may purchase up to 9 bags at the airport, subject to availability.

Departing From Online Guest Contact Centre At the Airport
Australia* AUD 70 AUD 80 AUD 150
New Zealand NZD 75 NZD 85 NZD 155
Solomon Islands SBD 400 SBD 446 SBD 800
Papua New Guinea PGK 165 PGK 188 PGK 335
Fiji FJD 104 FJD 119 FJD 215
Tonga* TOP 110 TOP 126 TOP 225
Cook Islands* NZD 75 NZD 85 NZD 155
Samoa* WST 128 WST 146 WST 260
Vanuatu VUV 5655 VUV 6464 VUV 11,500
Indonesia IDR 687,258 IDR 785,557 IDR 1,420,000

 

*Pre-purchase of additional baggage allowance is not available on flights to Cook Islands, Samoa and Tonga due to operational requirements and load restrictions, but it can be pre-purchased for flights departing Cook Islands, Samoa and Tonga.


Overweight Baggage

If you’re travelling Economy or Premium Economy with a little extra weight, fees will apply at the airport to any piece of fare inclusive or pre-purchased baggage over 23kg.

For items that are over the maximum total linear dimensions, please refer to Oversized and Fragile Items.

For items that are over 32kg, please refer to our Cargo services.

Overweight Baggage Fees

Fees are charged at the airport on the day of departure for each additional piece, per one-way journey (includes formal connecting flights) as listed below.

Overweight Baggage Fees per piece (23kg to 32kg)

Departing From At the Airport
Australia AUD 90
New Zealand NZD 95
Solomon Islands SBD 480
Papua New Guinea PGK 200
Fiji FJD 130
Tonga TOP 135
Cook Islands NZD 95
Samoa WST 155
Vanuatu VUV 7,000
Indonesia IDR 855,000

Important Information about Additional Baggage

Each guest may check in up to 9 pieces on Virgin Australia operated flights. The 9 pieces includes fare allowance, Velocity tier allowance, pre-purchased baggage and additional airport baggage.

RESTRICTIONS

REFUNDS

Additional baggage fees will only be refunded if we cancel the flight or you are entitled to a refund of your fare or your baggage fees under the fare rules and/or the Australian Consumer Law. If you cancel your flight, you may be entitled to a refund in accordance with the fare rules. These are in addition to your rights under the Australian Consumer Law.