Flight Changes
Permitted - conditions apply.
Flight Cancellations
Permitted - conditions apply.
Checked Baggage
For tickets issued prior to 11 June 2019:

2 x 32kg pieces included in price of fare.

For tickets issued on or after 11 June 2019:
2 x 23kg pieces included in price of fare.

Additional baggage may be purchased on selected flights.

Food and Beverage
Included. See our menu for our offerings.
Seat Selection
Extra Leg Room
Priority Benefits (where offered)
Priority Check-in, Boarding, Baggage and Screening are included.
Lounge Entry (where offered)
Lounge membership and single entry available for purchase- find out more.
Complimentary for Velocity Platinum and Gold members.
 View full fare rules