Auckland Airport Guide

At a Glance


Auckland International Airport
New Zealand

Departure Information

Virgin Australia counters are staffed for 90 mins prior to departure, and staff are available at this time to process bookings or changes.

Arrival Information

Baggage carousels are located in the Arrivals Hall. Information monitors display flight carousel numbers for baggage collection points.

Baggage Services is located in the Arrivals Hall, Ground floor.

WebsiteAuckland Airport Website

Transport Information

ParkingVisit the Auckland International Airport website for current car parking rates for both terminals.
TaxiTaxis are readily available from outside the terminal
Car RentalsCar hire desks located inside the terminal. Pre-book your rental and save.

Airport Facilities

ToiletsToilets are located throughout the airport, disabled toilet facilities are also available.
Baby change roomsLocated throughout the airport
InternetLocated on the ground floor and the first floor of the International terminal.
ATMsLocated throughout the airport
Duty freeLocated within the airport
Currency ExchangeLocated throughout both terminals

Guests requiring assistance can be escorted to and from departure/arrival gates. Ask a team member for assistance.


Book your flight to Auckland or read our Auckland destination guide today.