IMPORTANT INFORMATION:

Bali Flights

Experience

Air New Zealand Alliance

Alliance with Air New Zealand

Virgin Australia is proud to be a codeshare partner with Air New Zealand - the national carrier of New Zealand. Our alliance with Air New Zealand has created a large route network with a combined schedule that means we can bring you an unprecedented choice in flights across the Tasman.

What’s more, Velocity Frequent Flyer members can earn and redeem Velocity Frequent Flyer Points and gain Status Credits on eligible flights. Along with service benefits, eligible members can escape the airport hustle and bustle in Air New Zealand’s Koru Lounges throughout New Zealand and Australia, when flying Trans-Tasman or domestically within New Zealand.
 

 Air New Zealand

Visit the Air New Zealand website.

Air New Zealand and Virgin Australia Network

Together Virgin Australia and Air New Zealand operate more than 200 return flights per week using A320, B737, B767, B777 and B787 aircrafts. Our joint network offers access from 44 destinations in Australia to 21 destinations in New Zealand.

750x400-nz-network-map-jul17

In the Air

As alliance partners, Virgin Australia and Air New Zealand offer guests choice and flexibility, with the opportunity to select from a wide range of in-flight benefits. Whether traveling in Economy, Premium Economy or Business Class, all guests will also enjoy complimentary tea, coffee and water and have access to a range of in-flight entertainment.

Fare Product Virgin Australia Go fare
Air New Zealand Seat Only fare
Virgin Australia Go Plusfare
Air New Zealand Seat+Bag fare
Virgin Australia Getaway and Freedom Fare
Air New Zealand Works fare
1 carry-on bag 7kg yes yes yes
1 checked bag – 23kg no yes yes
Food and Beverage Tea, coffee & water included;
Food available for purchase
Tea, coffee & water included;
Food available for purchase
Complimentary food and selected beverages.
Additional food and beverages available for purchase on board, subject to availability
In-flight Entertainment* yes yes yes
Priority checked bags no no no
Priority Check-in and Boarding no no no
Lounge access# no no no

 

Fare Product Virgin Australia Premium Economy^
Air New Zealand Premium Economy
Virgin Australia Business Class
Air New Zealand Business Class fares
2 carry-on bag 7kg yes yes
2 checked bags 23kg each 32kg each
Food and Beverage Complimentary food and selected beverages Business Class menu designed by consultant chef and selection of beers, spirits and wines
In-flight Entertainment* yes yes
Priority checked bags yes yes
Priority Check-in and Boarding yes yes
Lounge access# no yes

 

*Virgin Australia offers Wireless In-flight Entertainment which can be easily be accessed via your own device. Refer Wireless In-flight Entertainment
* Air New Zealand offers seat-back inflight entertainment (Offering is based on fare type purchased)
^Premium Economy is only available on Air New Zealand operated services only.
#Access available to selected Velocity Frequent Flyer Members.

 

Transfers 

Virgin Australia and Air New Zealand codeshare on each other’s services. Please check your itinerary and ensure you check-in with the operating airline. 

You should be checked in for your international flight at least 90 minutes prior to your scheduled departure time. For further details see Check In.

Arriving in Australia

On arrival in Australia, all guests must clear immigration and customs before proceeding to domestic transfer area.

Complimentary intra-terminal transfers are offered between domestic and international terminals for connecting guests in Sydney and Brisbane.

Please select your city to view a transfers map and instructions: 

 

Carry-on Baggage

Your carry-on baggage allowance will depend on the operating carrier’s policy for each sector.  The operating carrier of each sector is detailed in your itinerary. View the Virgin Australia or Air New Zealand carry-on baggage guidelines.  

Checked Baggage

Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.

Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage

Excess Baggage 

Excess baggage fees will be charged for any items that exceed the free checked baggage allowance. For details see Checked Baggage

Virgin Australia Lounge Access 

750x260-bris-lounge

We’ve raised the bar. 

Whether it’s relaxing with a glass of wine at the end of a long day, enjoying live music that lifts your mood or simply waking up with a freshly made barista coffee, our lounges aim to make flying a pleasure.

Our architecturally designed lounges are the perfect environment to catch up on work, socialise or relax in comfort. Full business services are available including complimentary WIFI access, meeting rooms and access to a suite of news publications so you can continue your day undisturbed.

Velocity Platinum and Gold members, Guests in business class and Virgin Australia lounge members can enjoy lounge access when travelling on Virgin Australia operated domestic flights.

For access for Air New Zealand customers, see Air New Zealand Lounge Directory

Air New Zealand Lounge Access

750x260-nz-lounge

Velocity Platinum and Gold members, guests travelling in Business Class and Virgin Australia Lounge members, receive complimentary entry into Air New Zealand's Lounges, at airports throughout Australia and New Zealand when travelling on Trans-Tasman services or within New Zealand.

For full terms and conditions and more information, please visit International Lounge Access.   

 

Frequent Flyer

Virgin Australia and Air New Zealand frequent flyer members can earn and redeem points and status credits on selected services with both airlines. Eligible Frequent Flyer members can enjoy additional benefits such as lounge entry, extra baggage allowance, priority check-in, priority boarding and priority baggage handling.

Become a Velocity Frequent Flyer.

On services operated by Air New Zealand with a VA or NZ flight numberVelocity Platinum membersVelocity Gold membersVelocity Silver members
Earn Velocity Pointstick yestick yestick yes
Redeem Velocity Pointstick yestick yestick yes
Earn Status Creditstick yestick yestick yes
Priority airport check-intick yestick yesno
Priority boardingtick yestick yesno
Priority baggage handlingtick yestick yesno
Access to the Air New Zealand lounge
(excluding Pacific Island flights)
 
icon-tickicon-tickno
Eligibility for lounge access varies according to your fare class, Velocity membership level and destination. For information on worldwide lounge access, simply select your eligibility from the drop down box on Virgin Australia’s International Lounge Access Guide
Increased check in baggage allowance – when travelling trans-TasmanThe checked baggage allowance varies according to your fare class and Velocity membership level at the time of travel. Please visit the Virgin Australia Baggage section for further information.

 

  

755x133_VA_Velocity_logo

For full terms and conditions and more information, please visit Benefits at a Glance.